ZipRecruiter

Log In

1

Director Customer Jobs in Indiana (NOW HIRING)

Home Energy Pros

Marketing Director

Fort Wayne, IN · On-site

$95 - $130/hr

Oversee GoHighLevel CRM strategy -- pipeline structure, automation, reactivation campaigns, and ... Direct mail and/or paid social campaign management experience * Comfort working with data -- close ...

Home Energy Pros

Marketing Director

Fort Wayne, IN · On-site

$50K - $200K/yr

Oversee GoHighLevel CRM strategy -- pipeline structure, automation, reactivation campaigns, and ... Direct mail and/or paid social campaign management experience * Comfort working with data -- close ...

Blackford Foods

Store Director

Richmond, IN · On-site

District Director/Corporate Office Directors Job Summary: To oversee daily operations and ... To supervise all staff activities, ensure the safety and security of staff and customers, make ...

Blackford Foods

Store Director

Richmond, IN · On-site

District Director/Corporate Office Directors Job Summary: To oversee daily operations and ... To supervise all staff activities, ensure the safety and security of staff and customers, make ...

Blackford County Foods

Store Director

Richmond, IN

District Director/Corporate Office Directors Job Summary: To oversee daily operations and ... To supervise all staff activities, ensure the safety and security of staff and customers, make ...

Bloom Senior Living

Maintenance Director

Indianapolis, IN · On-site

$55 - $85/hr

Bloom at Kessler is looking for a Maintenance Director with HVAC Certification PRIMARY DUTY Plans ... Customer and Personal Service - Knowledge of principles for providing customer and personal ...

Bloom at Kessler

Maintenance Director

Indianapolis, IN · On-site

$29 - $31/hr

Bloom at Kessler is looking for a Maintenance Director with HVAC Certification PRIMARY DUTY Plans ... Customer and Personal Service - Knowledge of principles for providing customer and personal ...

Bloom at Kessler

Maintenance Director

Indianapolis, IN · On-site

Bloom at Kessler is looking for a Maintenance Director with HVAC Certification PRIMARY DUTY Plans ... Customer and Personal Service - Knowledge of principles for providing customer and personal ...

Sevita Health

Area Director

Indianapolis, IN · On-site

Hires Program Directors in consultation with the Regional Director and Talent Acquisition teams ... Customer Service : Implements area strategies to maintain and foster relations with individuals ...

New

Beck's-Hybrid

Art Director

Atlanta, IN · On-site

$80 - $110/hr

Partnering closely with the Creative Director, Senior Copywriter, designers, videographers, and marketing team, you'll help develop work that inspires customers and strengthens the Beck's brand. No ...

New

Beck'S Superior Hybrids

Art Director

Atlanta, IN · On-site

$80 - $110/hr

Partnering closely with the Creative Director, Senior Copywriter, designers, videographers, and marketing team, you'll help develop work that inspires customers and strengthens the Beck's brand. No ...

New

FiveStar Senior Living

Sales Director

Indianapolis, IN · On-site

As our sales director, your role will be to define and drive our Strategic Market and Business ... Complete and maintain the Five Star CRM (lead database) for all potential residents and referral ...

Ivy Tech

Assistant Director of Marketing

Sellersburg, IN · On-site

$37K - $46K/yr

The Assistant Director of Marketing combines skills in marketing, content creation, strategic communication, and customer service to foster meaningful student engagement practices, branded social ...

previous pagenext page

Showing results 21-40

All JobsCustomer JobsDirector Customer JobsDirector Customer Jobs in Indiana

Director Customer information

See Indiana salary details

$37.1K

$117.4K

$187K

How much do director customer jobs pay per year?

As of Sep 5, 2026, the average yearly pay for director customer in Indiana is $117,364.00, according to ZipRecruiter salary data. Most workers in this role earn between $90,400.00 and $140,400.00 per year, depending on experience, location, and employer.

What does a director customer do?

A Director of Customer, often referred to as Director of Customer Experience or Director of Customer Success, is responsible for overseeing the strategies and teams that manage customer interactions and satisfaction. They work to ensure that customers have a positive experience with the company's products or services, addressing concerns, improving processes, and driving customer loyalty. This role typically involves collaborating with various departments, analyzing customer feedback, and implementing initiatives to enhance the overall customer journey. The Director of Customer plays a key role in shaping company policies to foster retention and long-term relationships.

What are the key skills and qualifications needed to thrive as a director customer?

To thrive as a Director of Customer, you need a strong background in customer experience management, leadership, and strategic planning, often supported by a relevant degree and prior management experience. Familiarity with CRM systems, customer analytics platforms, and performance measurement tools is essential. Exceptional communication, problem-solving abilities, and team leadership are crucial soft skills for driving customer satisfaction and leading cross-functional teams. These competencies ensure the organization consistently delivers excellent customer experiences, fosters loyalty, and achieves business growth.

How does a director customer typically collaborate with other departments to improve the customer experience?

A Director of Customer works cross-functionally with teams such as sales, product development, marketing, and support to ensure that the customer's voice is represented in key decisions. Regular meetings and feedback sessions help align strategies and address pain points identified through customer data or frontline feedback. By fostering open communication and shared goals, the Director helps drive initiatives that enhance satisfaction, streamline processes, and create a consistent customer journey across all touchpoints.

What are the most commonly searched types of Customer jobs in Indiana?

The most popular types of Customer jobs in Indiana are:

What cities in Indiana are hiring for Director Customer jobs?

Cities in Indiana with the most Director Customer job openings:

Director Customer jobs near you
Infographic showing various Director Customer job openings in Indiana as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $117,364 per year, or $56.4 per hour.

Bilingual Customer Success Operations Analyst - Fleet Analytics & Digital Solutions 3655302

Axiom Path

Columbus, IN • On-site

$25 - $30.70/hr

Full-time

Posted 17 days ago

Key responsibilities

  • Review and triage equipment and engine alerts, diagnostic information, fault codes, and fleet-health data.

  • Analyze large datasets to identify trends, recurring problems, high-risk equipment, and priority customer actions.

  • Build customer-ready dashboards, reports, fleet reviews, KPI summaries, and presentations.

Job description

Be Part Of A Dynamic Team

Join a global industrial technology organization expanding the use of connected equipment, fleet-health analytics, and digital monitoring solutions across international customers. This team supports customers by interpreting equipment alerts, identifying emerging fleet issues, and translating technical information into meaningful operational recommendations.

As the global customer base continues to expand, this position will help strengthen the connection between technical fleet intelligence and Customer Success. The role combines engine and equipment knowledge, analytical problem-solving, customer communication, and operational coordination to help customers gain measurable value from digital monitoring solutions.

What's In Store For You

  • Engagement: W2 only (no C2C/1099).
  • 100% remote role supporting customers and internal teams globally.
  • Long-term contract expected to continue through December 2028, with potential extension.
  • Opportunity to combine technical engine knowledge with analytics and direct customer interaction.
  • Exposure to global industrial customers and connected-equipment technology.
  • No travel required.
  • Flexibility will be important because global customer meetings may occasionally occur early in the morning or later in the evening.

How You Will Make An Impact

  • Review and triage equipment and engine alerts, diagnostic information, fault codes, and fleet-health data.
  • Use practical engine-system knowledge to understand relationships between alerts, operating conditions, and potential equipment issues.
  • Analyze large datasets to identify trends, recurring problems, high-risk equipment, and priority customer actions.
  • Reduce complex fleet information into concise priority summaries highlighting the most important issues and recommended follow-up.
  • Build customer-ready dashboards, reports, fleet reviews, KPI summaries, and presentations.
  • Help customers understand fleet performance and realize greater value from digital monitoring solutions.
  • Support onboarding of new customers, sites, and users while maintaining operating documentation and process guides.
  • Track customer adoption, engagement, action items, and operational follow-through.
  • Collaborate with Customer Success, technical support, Product, Engineering, and regional teams to resolve issues and improve the customer experience.

Do you bring proven success in engine diagnostics, analytics, and customer-facing support?

  • Approximately 5+ years of technical experience involving engines, equipment, field service, diagnostics, or a closely related industrial environment.
  • Working knowledge of engine systems and subsystems and how they interact during troubleshooting and diagnostics.
  • Ability to interpret equipment alerts, fault codes, operating data, and technical trends without requiring extensive foundational engine training.
  • Professional working proficiency in Spanish and English, including the ability to participate confidently in customer meetings.
  • Strong data-analysis capability with experience turning raw data into trends, priorities, and actionable recommendations.
  • Experience creating dashboards, reports, presentations, or operational summaries using tools such as Power BI, Excel, or comparable platforms.
  • Strong customer-facing communication skills and the ability to interact effectively across different regions, cultures, and customer personalities.
  • Ability to translate technical findings into clear business and operational recommendations.
  • Industrial, mining, heavy-equipment, power-generation, transportation, automotive, or similar equipment-focused experience is strongly preferred.
  • Power BI dashboard development is highly valuable.
  • SQL, Databricks, or comparable data-querying experience is beneficial but not required.