ZipRecruiter

Log In

1

Director Customer Success Manager Jobs in Spring, TX

Enerex

Customer Success Manager

Houston, TX · Remote

$70K/yr

As a Customer Success Manager at Enerex, you will own the end-to-end customer experience across onboarding, issue resolution, and ongoing product adoption. This role goes beyond traditional customer ...

Vontier

Lead Customer Success Manager

Houston, TX · On-site

$96K - $124K/yr

We are looking for a dynamic and strategic Senior Customer Success Manager to join our growing team -- someone who thrives at the intersection of technology, business strategy, and relationship ...

New

Orbee

Customer Success Manager

Cypress, TX · On-site

You understand how a CRM/DMS works and where the "data silos" live in a dealership. * Analytical Mindset: You enjoy digging into a dashboard to find the story. You are comfortable using tools like ...

Orbee Inc.

Customer Success Manager

Cypress, TX · On-site

You understand how a CRM/DMS works and where the "data silos" live in a dealership. * Analytical Mindset: You enjoy digging into a dashboard to find the story. You are comfortable using tools like ...

Proofpoint

Customer Success Manager - OEM

Houston, TX · On-site

... OEM Customer Success Manager (CSM) to drive success across our OEM customer base. This is a post-sales, customer-centric role focused on ensuring customers realize maximum value from Proofpoint ...

Justt

Enterprise Customer Success Manager NY

Houston, TX · On-site

$180K - $200K/yr

... direct, measurable impact on the bottom line for some of the biggest companies in the world. What ... as a Customer Success Manager managing enterprise accounts * Proven track record in project ...

Justt

Enterprise Customer Success Manager NY

Houston, TX · On-site +1

$180K - $200K/yr

... direct, measurable impact on the bottom line for some of the biggest companies in the world. What ... as a Customer Success Manager managing enterprise accounts * Proven track record in project ...

previous pagenext page

Showing results 21-40

All JobsCustomer Success JobsDirector Customer Success Manager JobsDirector Customer Success Manager Jobs in Spring, TX

Director Customer Success Manager information

See Spring, TX salary details

$28.9K

$73.9K

$124.6K

How much do director customer success manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for director customer success manager in Spring, TX is $73,918.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,900.00 and $88,100.00 per year, depending on experience, location, and employer.

What does a director customer success manager do?

A Director Customer Success Manager oversees the customer success team and is responsible for ensuring that customers achieve their desired outcomes using a company’s products or services. They develop strategies to improve customer satisfaction, retention, and growth. This role involves collaborating with other departments, managing customer relationships at a high level, analyzing customer feedback, and implementing best practices. Ultimately, the director ensures the customer success function aligns with the company's business goals.

What are the typical challenges faced by a director customer success manager in balancing client needs with business objectives?

A Director Customer Success Manager often navigates the challenge of balancing client satisfaction with the broader business goals of the company. This involves prioritizing customer requests, managing expectations, and ensuring that the team delivers value while also aligning with revenue targets and operational constraints. Effective communication, strategic planning, and cross-functional collaboration are essential to address these challenges and foster long-term client relationships. Additionally, the role requires proactively identifying potential issues and creating scalable processes to support both customer growth and organizational efficiency.

What are the key skills and qualifications needed to thrive as a director customer success manager, and why are they important?

To thrive as a Director Customer Success Manager, you need extensive experience in customer success leadership, strong analytical abilities, and a deep understanding of client lifecycle management, usually supported by a relevant bachelor's or master's degree. Familiarity with CRM platforms like Salesforce, customer success tools such as Gainsight or Totango, and data analytics systems is typically required. Outstanding communication, strategic thinking, and relationship-building skills help drive team performance and foster lasting client partnerships. These competencies are crucial for ensuring customer satisfaction, driving retention, and achieving organizational growth targets.

What is the difference between Director Customer Success Manager vs Customer Success Manager?

AspectDirector Customer Success ManagerCustomer Success Manager
ResponsibilitiesOversees multiple teams, develops strategies, manages key accountsManages individual customer accounts, ensures customer satisfaction
Required CredentialsBachelor's degree, experience in leadership roles, industry-specific knowledgeBachelor's degree, experience in customer service or success roles
Work EnvironmentLeadership, strategic planning, cross-team collaborationCustomer interaction, problem-solving, account management
Industry UsageCommon in SaaS, tech, and enterprise sectorsWidely used across various industries including SaaS and services

The main difference between a Director Customer Success Manager and a Customer Success Manager lies in scope and responsibilities. The director focuses on strategic leadership and overseeing teams, while the manager handles day-to-day customer interactions. Both roles require relevant experience, but the director typically has more leadership and strategic planning responsibilities.

What are the most commonly searched types of Customer Success Manager jobs in Spring, TX?

The most popular types of Customer Success Manager jobs in Spring, TX are:

What are popular job titles related to Director Customer Success Manager jobs in Spring, TX?

For Director Customer Success Manager jobs in Spring, TX, the most frequently searched job titles are:

What job categories do people searching Director Customer Success Manager jobs in Spring, TX look for?

The top searched job categories for Director Customer Success Manager jobs in Spring, TX are:

What cities near Spring, TX are hiring for Director Customer Success Manager jobs?

Cities near Spring, TX with the most Director Customer Success Manager job openings:

Director Customer Success Manager jobs near you

Customer Success Manager (Remote)

Amplified industries

Houston, TX • Remote

Full-time

Medical, Dental, Vision, PTO

Posted 4 days ago

Job description

About the Job

Customer Success Manager at Amplified Industries

Amplified delivers IoT sensors and AI-driven monitoring for onshore oil and gas infrastructure pump jacks, gas lifts, plunger lifts, tanks, and wells giving operators real-time visibility and predictive insight that reduces downtime, optimizes operations and protects production.
We deliver undeniable value: providing greater visibility and remote automation, optimization of wells, boosting equipment reliability, delivering immediate ROI, and driving best-in-class customer satisfaction scores.
The Customer Success team drives retention and expansion at Amplified Industries, ensuring operators realize the full value of their investment, deepening adoption across accounts, and strengthening relationships with our current customers. 

What You'll Do

As a Customer Success Manager, you will be responsible for driving usage, adoption, and satisfaction of our advanced IoT sensor and AI-driven monitoring solutions across a portfolio of onshore oil and gas accounts.
Your role involves leveraging your technical expertise to help customers optimize wells, ensuring they're getting full value from Amplified's monitoring and remote well control solutions, and serving as their trusted advisor and technical point of contact.

REQUIREMENTS

  • Bachelor's degree in Petroleum Engineering, Mechanical Engineering, Chemical Engineering or a related field.
  • 1-3+ years of experience in petroleum engineering, with field experience as a production foreman, production engineer, etc.
  • Strong industry credibility and technical acumen with the ability to understand and communicate the value of Amplified's solutions to production and operations teams.
  • Strong working knowledge of onshore wellsite equipment and operations, including artificial lift systems.
  • Ability to travel as needed to meet with customers, including visits to active well sites.

BONUS POINTS

  • Prior experience in oilfield operations, production engineering, or automation.
  • Experience with SCADA systems, remote well control, pump-off controllers, or predictive maintenance technologies.

Compensation & Benefits

  • Industry-Leading Base Salary & Bonus
  • High Percentage of Team Exceeding Retention/Adoption Targets
  • Premium Medical, Dental, and Vision Coverage
  • Unlimited PTO