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Director Customer Experience Remote Jobs in Rockingham, NC

InsuraTec

Sales Representative (Remote)

Pinehurst, NC · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... No prior experience needed; we offer full training. * Self-Motivated : Must be highly driven and ...

Persistent Systems

Sales Associate

Pinehurst, NC · Remote

$65K - $75K/yr

Support customers in business and sales capacities as required for expansion through direct sales ... Experience supporting remote sales teams * Experience working for a business-to-business (B2B) ...

Persistent Systems

Sales Associate

Pinehurst, NC · Remote

$65K - $75K/yr

Support customers in business and sales capacities as required for expansion through direct sales ... Experience supporting remote sales teams * Experience working for a business-to-business (B2B) ...

ABB

Commercial Proposal Engineer

Bennettsville, SC · Remote

... customer needs. A deep understanding of the various products and markets served by the ABB ... This is a remote position. #Li-Remote This role is contributing to the Electrification Smart ...

ABB

Protection and Control Engineer

Bennettsville, SC · Remote

While this is a full remote position, there is preference for candidates located in the Northern ... experience in protection & control projects for utility customers. * Ability to read, correctly ...

ABB

Senior Project Engineer

Bennettsville, SC · Remote

$94K - $123K/yr

The work model for this role is: Remote {#LI-Remote} This role is contributing to the ... Experience in customer-facing roles with strong presentation and negotiation skills. More about us ...

All JobsCustomer Experience JobsDirector Customer Experience Remote JobsDirector Customer Experience Remote Jobs in Rockingham, NC

Director Customer Experience Remote information

See Rockingham, NC salary details

$32.8K

$103.8K

$165.4K

How much do director customer experience remote jobs pay per year?

As of Jul 14, 2026, the average yearly pay for director customer experience remote in Rockingham, NC is $103,836.00, according to ZipRecruiter salary data. Most workers in this role earn between $80,000.00 and $124,200.00 per year, depending on experience, location, and employer.

What does a Director of Customer Experience do in a remote role?

A Director of Customer Experience in a remote role leads efforts to enhance customer satisfaction and loyalty across all digital and virtual touchpoints. They develop strategies, manage teams, and analyze customer feedback to ensure positive interactions with the company’s products or services. Working remotely, they collaborate with cross-functional teams using digital communication tools, focusing on optimizing the customer journey and maintaining consistent service quality. Their goal is to drive customer retention and support business growth through exceptional experiences.

How does a remote Director of Customer Experience typically collaborate with cross-functional teams to drive customer-centric initiatives?

As a remote Director of Customer Experience, effective collaboration with cross-functional teams—such as product, marketing, sales, and support—is essential to align customer-focused strategies across the organization. This often involves leading virtual meetings, using collaborative digital platforms, and establishing clear communication channels to ensure all departments are working toward shared customer experience goals. Regular feedback loops, data-driven insights, and cross-team workshops help maintain alignment and drive continuous improvement. Building strong relationships remotely requires proactive communication, transparency, and fostering a culture of trust and accountability.

What is the difference between Director Customer Experience Remote vs Customer Service Manager?

AspectDirector Customer Experience RemoteCustomer Service Manager
CredentialsBachelor's degree, experience in customer experience or related fieldsBachelor's degree, experience in customer service or team management
Work EnvironmentRemote, strategic focus on customer journeyOn-site or remote, operational focus on customer support teams
Industry UsageUsed across industries to oversee customer experience strategiesCommonly used in retail, telecom, and service sectors for team management
Search & Comparison IntentHigh overlap in customer experience roles, strategic responsibilitiesOperational, team-focused, customer support management

The main difference is that the Director Customer Experience Remote focuses on developing and implementing overall customer experience strategies remotely, while the Customer Service Manager handles day-to-day customer support operations, often managing support teams directly. Both roles require customer-focused credentials but differ in scope and strategic versus operational responsibilities.

What are the key skills and qualifications needed to thrive as a Director of Customer Experience (Remote), and why are they important?

To thrive as a Director of Customer Experience (Remote), you need a strong background in customer service strategy, data analysis, and leadership, often supported by a bachelor’s or master’s degree in business or a related field. Familiarity with CRM platforms (like Salesforce), customer feedback tools, and data analytics software is typically required. Outstanding communication, problem-solving, and cross-functional collaboration skills help drive customer satisfaction and team performance in a remote environment. These skills ensure the delivery of superior customer experiences, alignment with business goals, and effective management of distributed teams.
What are popular job titles related to Director Customer Experience Remote jobs in Rockingham, NC? For Director Customer Experience Remote jobs in Rockingham, NC, the most frequently searched job titles are:
What job categories do people searching Director Customer Experience Remote jobs in Rockingham, NC look for? The top searched job categories for Director Customer Experience Remote jobs in Rockingham, NC are:
What cities near Rockingham, NC are hiring for Director Customer Experience Remote jobs? Cities near Rockingham, NC with the most Director Customer Experience Remote job openings:
Director Customer Experience Remote jobs near you
Infographic showing various Director Customer Experience Remote job openings in Rockingham, NC as of July 2026, with employment types broken down into 77% Full Time, 20% Part Time, 2% Contract, and 1% Nights. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $103,836 per year, or $49.9 per hour.
Sales Representative (Remote)

Sales Representative (Remote)

InsuraTec

Southern Pines, NC • Remote

Full-time

Re-posted 6 hours ago

Job description

Location: 100% Remote (Work From Home)

About InsuraTec:

InsuraTec is a leading provider in financial planning and insurance services. We’re looking for driven individuals to join our team as Sales Representatives in a fully remote, flexible role that provides significant financial growth opportunities.

Key Responsibilities:

  • Account Management: Oversee client accounts to ensure high satisfaction and address needs promptly.
  • Client Relations: Develop and sustain strong client relationships, delivering customized solutions.
  • Client Retention: Foster client loyalty and maximize long-term client value.
  • Customer Support: Offer excellent support to resolve client inquiries and concerns.
  • Sales & Promotion: Market and sell life insurance products tailored to clients’ needs.
  • Sales Strategy: Plan and execute strategies to meet and surpass sales targets.
  • Lead Generation Support: Leverage provided marketing resources to generate leads.
  • Training Provided: Comprehensive training to help you obtain a life insurance license and sharpen sales skills.
  • Underwriting Collaboration: Work closely with underwriting to facilitate smooth policy issuance.
  • Remote Flexibility: Enjoy the freedom to work from home on your schedule.
  • Work-Life Balance: Achieve balance with our flexible hours.

Qualifications:

  • Entry-Level Friendly: No prior experience needed; we offer full training.
  • Self-Motivated: Must be highly driven and proactive in achieving goals.
  • Commission-Based: Earnings are based on performance, offering unlimited income potential.
  • No Cold Calling or Door-to-Door: Sales are inbound-focused with no cold calling or door-to-door.
  • Transparent & Inclusive: Commitment to integrity, transparency, and inclusivity in all interactions.
  • Relentless & Goal-Oriented: A determined attitude toward meeting and exceeding targets.
  • Self-Paced & Virtual: Control your career growth at your own pace with maximum flexibility.
  • Financial Services: Gain a foothold in the financial services industry, providing essential solutions to clients.
  • Full-Time Commitment: This is a full-time opportunity for those ready to commit to a career of growth and achievement.

If you’re looking to build a rewarding career with unlimited growth potential, and you have the drive to succeed, apply now to join InsuraTec Services Group. We are committed to supporting your personal and professional growth every step of the way.

InsuraTec is an Equal Opportunity Employer: We celebrate diversity and are dedicated to creating an inclusive environment for all employees.

Apply