ZipRecruiter

Log In

2

Remote Customer Service Coordinator Jobs in Rockingham, NC

ABB

Protection and Control Engineer

Bennettsville, SC · Remote

While this is a full remote position, there is preference for candidates located in the Northern ... ABB's Service Division partners with our customers to improve the availability, reliability ...

Persistent Systems

Sales Associate

Pinehurst, NC · Remote

$65K - $75K/yr

... customers, accepting and entering purchase orders in ERP system, supporting on site and/or remote ... Perform administrative functions including updating calendars and coordinating meetings * Work ...

Persistent Systems

Sales Associate

Pinehurst, NC · Remote

$65K - $75K/yr

... customers, accepting and entering purchase orders in ERP system, supporting on site and/or remote ... Perform administrative functions including updating calendars and coordinating meetings * Work ...

ABB

Senior Project Engineer

Bennettsville, SC · Remote

$94K - $123K/yr

The work model for this role is: Remote {#LI-Remote} This role is contributing to the ... Be a support function for Field service engineer during project commissioning. * Configure, test ...

All JobsCustomer Service JobsRemote Customer Service Coordinator JobsRemote Customer Service Coordinator Jobs in Rockingham, NC

Remote Customer Service Coordinator information

See Rockingham, NC salary details

$10

$17

$23

How much do remote customer service coordinator jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for remote customer service coordinator in Rockingham, NC is $17.07, according to ZipRecruiter salary data. Most workers in this role earn between $14.57 and $19.04 per hour, depending on experience, location, and employer.

What does a Remote Customer Service Coordinator do?

A Remote Customer Service Coordinator is responsible for managing customer inquiries, resolving issues, and ensuring customer satisfaction, all while working from a remote location. They communicate with customers via phone, email, or chat, coordinate with internal teams, and follow up on customer requests. Their main goal is to provide efficient and effective support, maintain positive customer relationships, and help improve overall service quality. Strong communication, problem-solving skills, and proficiency with digital tools are essential for this role.

How does a Remote Customer Service Coordinator typically collaborate with other departments while working from home?

A Remote Customer Service Coordinator frequently interacts with teams such as sales, technical support, and logistics to resolve customer issues efficiently. Collaboration is usually facilitated through digital communication tools like email, instant messaging, and virtual meetings. Coordinators are expected to proactively share customer feedback, escalate complex cases, and participate in cross-functional discussions to improve service processes. This virtual teamwork ensures that customer concerns are addressed comprehensively and fosters a supportive remote work environment.

What is the difference between Remote Customer Service Coordinator vs Remote Customer Support Specialist?

AspectRemote Customer Service CoordinatorRemote Customer Support Specialist
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer support experience
Work EnvironmentRemote, team-based customer service settingRemote, technical or product support environment
Employer UsageCustomer service departments across industriesTechnical support teams, product companies
Search & Comparison IntentUnderstanding role responsibilities and qualificationsComparing support roles and required skills

The Remote Customer Service Coordinator typically handles customer inquiries, manages service requests, and coordinates support efforts remotely within customer service teams. The Remote Customer Support Specialist often focuses on technical troubleshooting and product-specific support. While both roles require strong communication skills and customer service experience, the Coordinator emphasizes coordination and communication, whereas the Specialist emphasizes technical knowledge and problem-solving skills.

What are the key skills and qualifications needed to thrive as a Remote Customer Service Coordinator, and why are they important?

To thrive as a Remote Customer Service Coordinator, you need strong communication skills, problem-solving abilities, and a background in customer service, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, help desk software, and productivity tools like email and chat platforms is typically required. Exceptional organizational skills, patience, and the ability to work independently make someone stand out in this role. These competencies are crucial for efficiently resolving customer issues, maintaining satisfaction, and ensuring seamless service delivery in a remote environment.
What are the most commonly searched types of Remote Customer Service jobs in Rockingham, NC? The most popular types of Remote Customer Service jobs in Rockingham, NC are:
What are popular job titles related to Remote Customer Service Coordinator jobs in Rockingham, NC? For Remote Customer Service Coordinator jobs in Rockingham, NC, the most frequently searched job titles are:
What job categories do people searching Remote Customer Service Coordinator jobs in Rockingham, NC look for? The top searched job categories for Remote Customer Service Coordinator jobs in Rockingham, NC are:
What cities near Rockingham, NC are hiring for Remote Customer Service Coordinator jobs? Cities near Rockingham, NC with the most Remote Customer Service Coordinator job openings:
Remote Customer Service Coordinator jobs near you
SOUTH CAROLINA only - Work at Home Call Center Representative

SOUTH CAROLINA only - Work at Home Call Center Representative

InfoCision

Bennettsville, SC • Remote

$10/hr

Other

Re-posted 29 days ago

InfoCision rating

2.9

Company rating: 2.9 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

72nd of 72 rated call and contact centers

Job description

We're looking for dependable, customer-focused individuals to join our growing remote call center team. If you're an excellent communicator who enjoys helping customers and working from home, we'd love to hear from you.

Schedule Options:

  • Day Shift
  • Evening Shift
  • Night Shift (available until 2:00 AM EST)

Job Responsibilities:

  • Answer inbound customer calls professionally and courteously.
  • Make outbound calls on behalf of a variety of clients.
  • Follow client-specific call flows and procedures.
  • Provide outstanding customer service and problem resolution.
  • Accurately document customer interactions.
  • Meet quality, attendance, and performance expectations.

Qualifications:

  • Excellent verbal communication skills.
  • Strong customer service skills.
  • Comfortable using a computer and navigating multiple applications.
  • Ability to multitask while speaking with customers.

Benefits:

  • 100% Remote Work from Home
  • Paid Training
  • Weekly Pay
  • Access a Portion of Your Earned Wages Multiple Times Each Week
  • Flexible Scheduling
  • Employee Recognition & Rewards Program
  • Opportunities for Career Growth and Advancement
  • Supportive Leadership Team

InfoCision. Work Happy. Live Happy.

Salary: $10.00 per hour

Work Location: Remote

Remote Work Requirements- Candidates must provide their own:

  • Windows PC or laptop with at least 8 GB of RAM (No MacBook or Chromebook)
  • Webcam
  • USB Headset
  • Wired mouse
  • Reliable high-speed internet with a hard-wired connection. No satellite or cellular services are accepted.
  • A quiet, distraction-free workspace

What InfoCision employees say

Pay

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply