ZipRecruiter

Log In

1

Director Credit Card Jobs in Oregon (NOW HIRING)

Symbotic

Project Director

OR · On-site +1

Employees maybe requiredto use a personal credit card for business travel expenses, which are reimbursed based on the program guidelines. Eligible employees may receive a corporate credit card based ...

Concora Credit Inc.

Compliance Manager

Beaverton, OR · On-site

The impact you'll have at Concora Credit: You'll be responsible for supporting the card compliance ... Influences others without relying on direct authority. What's In It For You: * Medical, Dental and ...

Concora Credit Inc.

Compliance Manager

Beaverton, OR · On-site

The impact you'll have at Concora Credit: You'll be responsible for supporting the card compliance ... Influences others without relying on direct authority. What's In It For You: * Medical, Dental and ...

Concora Credit Inc.

Compliance Manager

Beaverton, OR

The impact you'll have at Concora Credit: You'll be responsible for supporting the card compliance ... Influences others without relying on direct authority. What's In It For You: * Medical, Dental and ...

Maps Credit Union

Contact Center Officer

Salem, OR · On-site

... cards, direct deposit, and automatic transfers. * Assist with transactions and inquiries on ... Provide advanced research and support to members with inquiries regarding debit and credit card use.

Maps Credit Union

Contact Center Officer

Salem, OR · On-site

... cards, direct deposit, and automatic transfers. * Assist with transactions and inquiries on ... Provide advanced research and support to members with inquiries regarding debit and credit card use.

Concora Credit Inc.

Compliance Manager

Beaverton, OR · On-site

The impact you'll have at Concora Credit: You'll be responsible for supporting the card compliance ... Influences others without relying on direct authority. What's In It For You: * Medical, Dental and ...

next page

Showing results 1-20

All JobsCredit Card JobsDirector Credit Card JobsDirector Credit Card Jobs in Oregon

Director Credit Card information

What does a director credit card do?

A Director of Credit Card oversees the strategy, operations, and growth of a financial institution's credit card division. They are responsible for product development, portfolio management, risk assessment, and ensuring compliance with industry regulations. This role often involves analyzing market trends, collaborating with marketing and IT teams, and optimizing customer acquisition and retention strategies. The Director also manages relationships with partners, vendors, and regulatory bodies to drive profitability and maintain a competitive edge.

What are the key skills and qualifications needed to thrive as a director credit card?

To thrive as a Director of Credit Card, you need expertise in credit card product management, financial analysis, regulatory compliance, and typically a degree in business or finance. Familiarity with card processing systems, data analytics platforms, and industry certifications such as CFA or PMP is often required. Leadership, strategic thinking, and strong communication skills help drive cross-functional teams and manage stakeholder relationships. These skills are crucial for developing competitive credit card portfolios, ensuring regulatory adherence, and achieving business growth in a dynamic financial landscape.

What are some common challenges faced by a director credit card in managing product portfolios and how can they be addressed?

A Director of Credit Card often encounters challenges such as balancing risk management with growth targets, staying ahead of regulatory changes, and differentiating products in a competitive market. To address these, directors typically leverage data analytics to optimize portfolio performance, collaborate closely with compliance teams to ensure adherence to regulations, and work with marketing and product development teams to innovate and enhance customer offerings. Effective communication and cross-functional teamwork are essential to navigate these complexities and drive successful portfolio outcomes.

What is the difference between Director Credit Card vs Credit Analyst?

AspectDirector Credit CardCredit Analyst
Required CredentialsBachelor's degree, extensive experience in credit management, leadership skillsBachelor's degree in finance, accounting, or related field; certifications like CFA or CPA beneficial
Work EnvironmentSenior management, strategic planning, overseeing credit card portfoliosAnalytical, research-focused, assessing credit risk and financial data
Employer & Industry UsageFinancial institutions, credit card companies, banksBanks, credit unions, financial services firms

The main difference is that the Director Credit Card oversees credit card portfolios and strategic credit decisions, while the Credit Analyst focuses on analyzing credit data and assessing risk. The Director role involves leadership and management responsibilities, whereas the Credit Analyst is more analytical and research-oriented.

What are the most commonly searched types of Credit Card jobs in Oregon?

The most popular types of Credit Card jobs in Oregon are:

What are popular job titles related to Director Credit Card jobs in Oregon?

For Director Credit Card jobs in Oregon, the most frequently searched job titles are:

What job categories do people searching Director Credit Card jobs in Oregon look for?

The top searched job categories for Director Credit Card jobs in Oregon are:

What cities in Oregon are hiring for Director Credit Card jobs?

Cities in Oregon with the most Director Credit Card job openings:

Director Credit Card jobs near you
Infographic showing various Director Credit Card job openings in Oregon as of June 2026, with employment types broken down into 1% As Needed, 87% Full Time, 10% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Contact Center Representative - Credit Cards

OnPoint Community Credit Union

Portland, OR • On-site

$18.75 - $24.50/hr

Full-time

Posted 8 days ago

Job description

JOB SUMMARY
Our Contact Center team is located at the Clackamas Operations Center and are the first line of communication with our Members who call in for a variety of questions, transactions, and other financial services and needs. Through an interactive, responsive, and consultative approach, Credit Card Representatives are responsible for effectively handling in-bound credit card calls with extraordinary Customer Service, providing support on all credit card inquiries and maintenance, including disputes.
The Credit Card Representative must have a comprehensive understanding of Credit Union policies and procedures, and all credit card services in order to assist members with their inquiries. This position will have a focus on additional credit card problem-solving, providing solutions and education for members. A firm understanding of credit card systems, including vendor platforms, is critical.
ESSENTIAL FUNCTIONS
  • Effectively communicate with members and colleagues on general and complex credit card inquiries, troubleshooting requests, bringing appropriate resolution to account problems, and skillfully use customer service skills to find solutions and answers to inbound calls.
  • Effectively handle high inbound call volume while representing the Credit Union in a friendly and professional manner while providing exceptional customer service to Member by welcoming callers in a polite, friendly, and professional manner. Continue great customer service throughout the call by thanking caller by name, demonstrating interest and willingness to help, projecting energy in tone, being friendly and genuine and ensuring callers' needs are fulfilled.
  • Maintains knowledge of all products, services, and processes offered by the Credit Union to effectively build member relationships and provide superior customer service. Able to assist credit card members with digital banking set up and troubleshooting.
  • Is knowledgeable of and adheres to established policies, procedures, processes, and exercises appropriate approval authority.
  • Meets established goals set by Contact Center Manager.
  • Contributes to a sense of teamwork and purpose within the department through collaboration and making informed recommendations/decisions on credit card topics.
  • Provides ideas and input for increasing operational efficiencies by streamlining processes and/or recognizing inefficient use of time/effort and outdated tasks.
  • May perform outbound calling.
  • May assist in training new and existing employees, in conjunction with the Contact Center Management and Training Department.
  • Other responsibilities as assigned.

KNOWLEDGE, SKILLS & COMPETENCIES
  • Strong verbal and written communication skills, ability to clearly document changes in procedures
  • Solid understanding of financial institution operations policies, procedures, and applicable regulation
  • Strong understanding in practical application of member-related credit card functions and inter-related systems that affect member's credit card experience
  • Ability to make decisions in circumstances that may not be well defined; being adaptive when necessary
  • Collaborative team-mentality combined with critical thinking; empowered to provide input
  • Strong desire and willingness to learn

QUALIFICATIONS
  • High school diploma or equivalent required
  • 3-years experience in a direct customer facing role required
  • 3-years demonstrated success in a member servicing role required
  • 3 years experience with credit union systems and functions
  • 2-year experience with credit card systems and functions preferred
  • Understanding of RegZ dispute cycles preferred

PHYSICAL REQUIREMENTS
  • Travel required for on-site training in Clackamas and NW Portland

At OnPoint, we believe a workplace that reflects the richness of the world fosters a welcoming and empowering environment for everyone. We're committed to equity and inclusion, and consider all qualified applicants embracing every race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and your unique background.
We encourage you to apply if you're passionate about this opportunity and have the core qualifications. Your unique experiences and skills are what make you a strong candidate. Don't let imposter syndrome hold you back! Our recruitment process is designed to be inclusive and accessible to all. If you need any accommodations during the application or interview stage, please let us know. We're dedicated to providing what's necessary to ensure a fair and inclusive experience.

Apply