To provide quality customer service through efficient and timely customer assistance by performing ... Receives payments from customers, operate cash register and credit card machine and returns ...
To provide quality customer service through efficient and timely customer assistance by performing ... Receives payments from customers, operate cash register and credit card machine and returns ...
... directed by managers Qualifications • Must be 21 years of age • 1-2 years retail management ... card • Ability to repeatedly lift 40-50 pounds • Ability to stand and/or walk for extended ...
Quick apply
... directed by managers Qualifications • Must be 21 years of age • 1-2 years retail management ... card • Ability to repeatedly lift 40-50 pounds • Ability to stand and/or walk for extended ...
... directed by managers Qualifications • Must be 21 years of age • 1-2 years retail management ... card • Ability to repeatedly lift 40-50 pounds • Ability to stand and/or walk for extended ...
Quick apply
... directed by managers Qualifications • Must be 21 years of age • 1-2 years retail management ... card • Ability to repeatedly lift 40-50 pounds • Ability to stand and/or walk for extended ...
... directed by managers Qualifications • Must be 21 years of age • 1-2 years retail management ... card • Ability to repeatedly lift 40-50 pounds • Ability to stand and/or walk for extended ...
... directed by managers Qualifications • Must be 21 years of age • 1-2 years retail management ... card • Ability to repeatedly lift 40-50 pounds • Ability to stand and/or walk for extended ...
Customer Service Representative
$15.75 - $21.50/hr
As a CSR, you'll play a key role in delivering exceptional customer service while building ... We provide individuals with responsible access to credit to help them achieve their financial goals.
Customer Service Representative
$15.75 - $21.50/hr
As a CSR, you'll play a key role in delivering exceptional customer service while building ... We provide individuals with responsible access to credit to help them achieve their financial goals.
Customer Service Representative
Springfield, IL · On-site
$15.75 - $21.50/hr
As a CSR, you'll play a key role in delivering exceptional customer service while building ... We provide individuals with responsible access to credit to help them achieve their financial goals.
Customer Service Representative
Springfield, IL · On-site
$15.75 - $21.50/hr
As a CSR, you'll play a key role in delivering exceptional customer service while building ... We provide individuals with responsible access to credit to help them achieve their financial goals.
Customer Service Representative
$15.75 - $21.50/hr
As a CSR, you'll play a key role in delivering exceptional customer service while building ... We provide individuals with responsible access to credit to help them achieve their financial goals.
Customer Service Representative
$15.75 - $21.50/hr
As a CSR, you'll play a key role in delivering exceptional customer service while building ... We provide individuals with responsible access to credit to help them achieve their financial goals.
Springfield--Customer Service Manager
Springfield, IL · On-site
$19 - $24/hr
... directed by managers Qualifications • Must be 21 years of age • 1-2 years retail management ... card • Ability to repeatedly lift 40-50 pounds • Ability to stand and/or walk for extended ...
Springfield--Customer Service Manager
Springfield, IL · On-site
$19 - $24/hr
... directed by managers Qualifications • Must be 21 years of age • 1-2 years retail management ... card • Ability to repeatedly lift 40-50 pounds • Ability to stand and/or walk for extended ...
Customer Service Associate
Springfield, IL · On-site
$13.50 - $18.50/hr
Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...
Customer Service Associate
Springfield, IL · On-site
$13.50 - $18.50/hr
Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...
Customer Service Associate
Springfield, IL · On-site
$13.50 - $18.50/hr
Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...
Customer Service Associate
Springfield, IL · On-site
$13.50 - $18.50/hr
Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...
Customer Service Associate
Springfield, IL · On-site
$14.25 - $19.75/hr
Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...
Customer Service Associate
Springfield, IL · On-site
$14.25 - $19.75/hr
Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...
Customer Service Associate
Taylorville, IL · On-site
$13.75 - $19/hr
Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...
Customer Service Associate
Taylorville, IL · On-site
$13.75 - $19/hr
Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...
Customer Service Associate
Taylorville, IL · On-site
$13.75 - $19/hr
Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...
Customer Service Associate
Taylorville, IL · On-site
$13.75 - $19/hr
Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...
Customer Service Associate
Springfield, IL · On-site
$14.25 - $19.75/hr
Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...
Customer Service Associate
Springfield, IL · On-site
$14.25 - $19.75/hr
Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...
Customer Service Associate
Springfield, IL · On-site
$14.25 - $19.75/hr
Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...
Customer Service Associate
Springfield, IL · On-site
$14.25 - $19.75/hr
Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...
Customer Service Associate
Springfield, IL · On-site
$14.25 - $19.75/hr
Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...
Customer Service Associate
Springfield, IL · On-site
$14.25 - $19.75/hr
Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...
Customer Service Associate
$14.25 - $19.75/hr
Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...
Customer Service Associate
$14.25 - $19.75/hr
Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...
Customer Service Associate
$14.25 - $19.75/hr
Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...
Customer Service Associate
$14.25 - $19.75/hr
Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...
Customer Service Associate
Springfield, IL · On-site
$15 - $17.50/hr
Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...
Customer Service Associate
Springfield, IL · On-site
$15 - $17.50/hr
Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...
Customer Service Associate
Taylorville, IL · On-site
$15 - $17.50/hr
Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...
Customer Service Associate
Taylorville, IL · On-site
$15 - $17.50/hr
Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...
Director Credit Card Customer Service information
See Springfield, IL salary details
$102.3K is the 25th percentile. Wages below this are outliers.
$83.7K - $103.3K
26% of jobs
$103.3K - $122.9K
17% of jobs
The median wage is $131.9K / yr.
$122.9K - $142.4K
15% of jobs
$142.4K - $162K
13% of jobs
$172.3K is the 75th percentile. Wages above this are outliers.
$162K - $181.5K
8% of jobs
$181.5K - $201.1K
5% of jobs
$201.1K - $220.6K
4% of jobs
$220.6K - $240.2K
4% of jobs
$240.2K - $259.7K
3% of jobs
$259.7K - $279.3K
2% of jobs
$279.3K - $298.8K
2% of jobs
$83.7K
$154.9K
$298.8K
How much do director credit card customer service jobs pay per year?
As of May 28, 2026, the average yearly pay for director credit card customer service in Springfield, IL is $154,925.00, according to ZipRecruiter salary data. Most workers in this role earn between $103,600.00 and $186,300.00 per year, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as a Director of Credit Card Customer Service, and why are they important?
To thrive as a Director of Credit Card Customer Service, you need expertise in customer service management, deep knowledge of credit card products, and a relevant bachelor's degree or higher. Familiarity with CRM platforms, contact center technologies, and regulatory compliance tools such as PCI DSS is typically expected. Outstanding leadership, strategic problem-solving, and strong communication skills set exceptional candidates apart. These abilities ensure efficient operations, regulatory adherence, and an excellent customer experience in a highly regulated, fast-paced environment.
What are some common challenges faced by a Director of Credit Card Customer Service, and how can they be addressed?
A Director of Credit Card Customer Service often faces challenges such as managing high call volumes, ensuring compliance with financial regulations, and maintaining high customer satisfaction across diverse teams. To address these, it's important to implement robust training programs, leverage customer service technology for efficiency, and foster a culture of continuous improvement. Regular collaboration with compliance, product, and IT teams also helps in proactively identifying and resolving emerging issues, ultimately supporting smoother operations and team morale.
What does a Director of Credit Card Customer Service do?
A Director of Credit Card Customer Service oversees the operations and strategy of a credit card customer service department. This role is responsible for ensuring high levels of customer satisfaction, managing staff performance, implementing best practices, and aligning department goals with company objectives. Directors also analyze customer feedback, resolve escalated issues, and work closely with other departments to improve products and services. Their leadership is crucial in maintaining compliance with industry regulations and fostering a positive customer experience.
What is the difference between Director Credit Card Customer Service vs Customer Service Manager?
| Aspect | Director Credit Card Customer Service | Customer Service Manager |
|---|---|---|
| Credentials | Typically requires a bachelor’s degree; extensive experience in credit card or financial services | Usually requires a bachelor’s degree; experience in customer service management |
| Work Environment | Corporate office, strategic planning, overseeing large teams | Call centers or customer service departments, team supervision |
| Industry Usage | Financial services, credit card companies | Various industries, including banking and retail |
| Search & Comparison Intent | Understanding leadership roles in credit card customer service | Comparing management levels in customer service |
The main difference between a Director Credit Card Customer Service and a Customer Service Manager lies in their scope and responsibilities. The director focuses on strategic oversight and leadership at a higher level within credit card companies, while the manager handles day-to-day team supervision and customer interactions. Both roles require relevant experience, but the director typically has more extensive credentials and a broader strategic focus.
What are the most commonly searched types of Credit Card Customer Service jobs in Springfield, IL? The most popular types of Credit Card Customer Service jobs in Springfield, IL are:
What are popular job titles related to Director Credit Card Customer Service jobs in Springfield, IL? For Director Credit Card Customer Service jobs in Springfield, IL, the most frequently searched job titles are:
- Work From Home Customer Escalation Representative
- Work From Home Dispatch Supervisor
- Work From Home Remote Patient Access Representative
- Internship Remote Inbound Customer Service Representative
- At Home Customer Service Representative
- Night Shift Ttec Customer Service Chat
- Evening Remote Live Chat
- Remote Quantum Fiber Customer Service
- Remote Customer Service Representative
What job categories do people searching Director Credit Card Customer Service jobs in Springfield, IL look for? The top searched job categories for Director Credit Card Customer Service jobs in Springfield, IL are:
- From Home Remote Dental Insurance
- Remote Customer Service Pottery Barn
- Full Time Remote United Airline
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- Part Time Remote Promotional Products
- Work From Home 19 An Hour
- Remote Customer Account Executive
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What cities near Springfield, IL are hiring for Director Credit Card Customer Service jobs? Cities near Springfield, IL with the most Director Credit Card Customer Service job openings:
$14.75 - $17/hr
Full-time
Posted 14 days ago
Job description
To provide quality customer service through efficient and timely customer assistance by performing the following duties:
• Provides quality customer service to include assistance with purchases, suggestive selling and providing product information.
• Builds and maintains an understanding of the stores products and price information to assist with customer purchases.
• Receives payments from customers, operate cash register and credit card machine and returns appropriate change as needed.
• Maintains a neat and orderly store at all times to include dusting and vacuuming.
• Prepares product displays as requested.
• Reports any theft or suspected theft by customers or employees to management immediately.
• Performs other related duties as assigned.