In accordance with state and federal regulations, assists the pharmacist, under direct supervision ... credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and ...
In accordance with state and federal regulations, assists the pharmacist, under direct supervision ... credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and ...
In accordance with state and federal regulations, assists the pharmacist, under direct supervision ... credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and ...
In accordance with state and federal regulations, assists the pharmacist, under direct supervision ... credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and ...
In accordance with state and federal regulations, assists the pharmacist, under direct supervision ... credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and ...
In accordance with state and federal regulations, assists the pharmacist, under direct supervision ... credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and ...
Pharmacy Customer Service Associate
Calhoun, GA · On-site
$16 - $18/hr
In accordance with state and federal regulations, assists the pharmacist, under direct supervision ... credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and ...
Pharmacy Customer Service Associate
Calhoun, GA · On-site
$16 - $18/hr
In accordance with state and federal regulations, assists the pharmacist, under direct supervision ... credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and ...
Pharmacy Customer Service Associate
Cartersville, GA · On-site
$16 - $18/hr
In accordance with state and federal regulations, assists the pharmacist, under direct supervision ... credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and ...
Pharmacy Customer Service Associate
Cartersville, GA · On-site
$16 - $18/hr
In accordance with state and federal regulations, assists the pharmacist, under direct supervision ... credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and ...
Pharmacy Customer Service Associate
Rome, GA · On-site
$16 - $18/hr
In accordance with state and federal regulations, assists the pharmacist, under direct supervision ... credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and ...
Pharmacy Customer Service Associate
Rome, GA · On-site
$16 - $18/hr
In accordance with state and federal regulations, assists the pharmacist, under direct supervision ... credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and ...
Pharmacy Customer Service Associate
Calhoun, GA · On-site
$16 - $18/hr
In accordance with state and federal regulations, assists the pharmacist, under direct supervision ... credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and ...
Pharmacy Customer Service Associate
Calhoun, GA · On-site
$16 - $18/hr
In accordance with state and federal regulations, assists the pharmacist, under direct supervision ... credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and ...
Pharmacy Customer Service Associate
Cedartown, GA · On-site
$16 - $18/hr
In accordance with state and federal regulations, assists the pharmacist, under direct supervision ... credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and ...
Pharmacy Customer Service Associate
Cedartown, GA · On-site
$16 - $18/hr
In accordance with state and federal regulations, assists the pharmacist, under direct supervision ... credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and ...
Customer Service Associate
$13.25 - $18.25/hr
Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...
Customer Service Associate
$13.25 - $18.25/hr
Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...
Customer Service - Collections
Cartersville, GA · On-site
$17.40 - $24.40/hr
Educate customers regarding their account, finance charges accruals, late fees, credit reporting ... of continuous service with the Company. * For 8 hours of pay for each of a total of 6 paid ...
Customer Service - Collections
Cartersville, GA · On-site
$17.40 - $24.40/hr
Educate customers regarding their account, finance charges accruals, late fees, credit reporting ... of continuous service with the Company. * For 8 hours of pay for each of a total of 6 paid ...
Customer Service Associate
Cedartown, GA · On-site
$13.25 - $18.25/hr
Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...
Customer Service Associate
Cedartown, GA · On-site
$13.25 - $18.25/hr
Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...
Customer Service Associate
Cedartown, GA · On-site
$15 - $17.50/hr
Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...
Customer Service Associate
Cedartown, GA · On-site
$15 - $17.50/hr
Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...
Credit Representative
Rome, GA · On-site
Confers with customers by text or telephone attempting to determine reason for overdue payment, reviewing terms of sales, service, or credit contract with customer in an attempt to gain payment.
Credit Representative
Rome, GA · On-site
Confers with customers by text or telephone attempting to determine reason for overdue payment, reviewing terms of sales, service, or credit contract with customer in an attempt to gain payment.
Credit Representative
Summerville, GA · On-site
Confers with customers by text or telephone attempting to determine reason for overdue payment, reviewing terms of sales, service, or credit contract with customer in an attempt to gain payment.
Credit Representative
Summerville, GA · On-site
Confers with customers by text or telephone attempting to determine reason for overdue payment, reviewing terms of sales, service, or credit contract with customer in an attempt to gain payment.
Confers with customers by text or telephone attempting to determine reason for overdue payment, reviewing terms of sales, service, or credit contract with customer in an attempt to gain payment.
Confers with customers by text or telephone attempting to determine reason for overdue payment, reviewing terms of sales, service, or credit contract with customer in an attempt to gain payment.
Credit Representative
Summerville, GA · On-site
Confers with customers by text or telephone attempting to determine reason for overdue payment, reviewing terms of sales, service, or credit contract with customer in an attempt to gain payment.
Credit Representative
Summerville, GA · On-site
Confers with customers by text or telephone attempting to determine reason for overdue payment, reviewing terms of sales, service, or credit contract with customer in an attempt to gain payment.
Credit Representative
Dalton, GA · On-site
Confers with customers by text or telephone attempting to determine reason for overdue payment, reviewing terms of sales, service, or credit contract with customer in an attempt to gain payment.
Credit Representative
Dalton, GA · On-site
Confers with customers by text or telephone attempting to determine reason for overdue payment, reviewing terms of sales, service, or credit contract with customer in an attempt to gain payment.
Credit Representative
Rome, GA · On-site
Confers with customers by text or telephone attempting to determine reason for overdue payment, reviewing terms of sales, service, or credit contract with customer in an attempt to gain payment.
Credit Representative
Rome, GA · On-site
Confers with customers by text or telephone attempting to determine reason for overdue payment, reviewing terms of sales, service, or credit contract with customer in an attempt to gain payment.
Credit Representative
Summerville, GA · On-site
Confers with customers by text or telephone attempting to determine reason for overdue payment, reviewing terms of sales, service, or credit contract with customer in an attempt to gain payment.
Credit Representative
Summerville, GA · On-site
Confers with customers by text or telephone attempting to determine reason for overdue payment, reviewing terms of sales, service, or credit contract with customer in an attempt to gain payment.
Confers with customers by text or telephone attempting to determine reason for overdue payment, reviewing terms of sales, service, or credit contract with customer in an attempt to gain payment.
Confers with customers by text or telephone attempting to determine reason for overdue payment, reviewing terms of sales, service, or credit contract with customer in an attempt to gain payment.
Director Credit Card Customer Service information
See Rome, GA salary details
$103.3K is the 25th percentile. Wages below this are outliers.
$84.5K - $104.3K
26% of jobs
$104.3K - $124K
17% of jobs
The median wage is $133.2K / yr.
$124K - $143.7K
15% of jobs
$143.7K - $163.5K
13% of jobs
$174K is the 75th percentile. Wages above this are outliers.
$163.5K - $183.2K
8% of jobs
$183.2K - $203K
5% of jobs
$203K - $222.7K
4% of jobs
$222.7K - $242.4K
4% of jobs
$242.4K - $262.2K
3% of jobs
$262.2K - $281.9K
2% of jobs
$281.9K - $301.6K
2% of jobs
$84.5K
$156.4K
$301.6K
How much do director credit card customer service jobs pay per year?
As of Aug 9, 2026, the average yearly pay for director credit card customer service in Rome, GA is $156,387.00, according to ZipRecruiter salary data. Most workers in this role earn between $104,500.00 and $188,100.00 per year, depending on experience, location, and employer.
What are some common challenges faced by a director credit card customer service, and how can they be addressed?
A Director of Credit Card Customer Service often faces challenges such as managing high call volumes, ensuring compliance with financial regulations, and maintaining high customer satisfaction across diverse teams. To address these, it's important to implement robust training programs, leverage customer service technology for efficiency, and foster a culture of continuous improvement. Regular collaboration with compliance, product, and IT teams also helps in proactively identifying and resolving emerging issues, ultimately supporting smoother operations and team morale.
What are the key skills and qualifications needed to thrive as a director credit card customer service, and why are they important?
To thrive as a Director of Credit Card Customer Service, you need expertise in customer service management, deep knowledge of credit card products, and a relevant bachelor's degree or higher. Familiarity with CRM platforms, contact center technologies, and regulatory compliance tools such as PCI DSS is typically expected. Outstanding leadership, strategic problem-solving, and strong communication skills set exceptional candidates apart. These abilities ensure efficient operations, regulatory adherence, and an excellent customer experience in a highly regulated, fast-paced environment.
What does a director credit card customer service do?
A Director of Credit Card Customer Service oversees the operations and strategy of a credit card customer service department. This role is responsible for ensuring high levels of customer satisfaction, managing staff performance, implementing best practices, and aligning department goals with company objectives. Directors also analyze customer feedback, resolve escalated issues, and work closely with other departments to improve products and services. Their leadership is crucial in maintaining compliance with industry regulations and fostering a positive customer experience.
What is the difference between Director Credit Card Customer Service vs Customer Service Manager?
| Aspect | Director Credit Card Customer Service | Customer Service Manager |
|---|---|---|
| Credentials | Typically requires a bachelor’s degree; extensive experience in credit card or financial services | Usually requires a bachelor’s degree; experience in customer service management |
| Work Environment | Corporate office, strategic planning, overseeing large teams | Call centers or customer service departments, team supervision |
| Industry Usage | Financial services, credit card companies | Various industries, including banking and retail |
| Search & Comparison Intent | Understanding leadership roles in credit card customer service | Comparing management levels in customer service |
The main difference between a Director Credit Card Customer Service and a Customer Service Manager lies in their scope and responsibilities. The director focuses on strategic oversight and leadership at a higher level within credit card companies, while the manager handles day-to-day team supervision and customer interactions. Both roles require relevant experience, but the director typically has more extensive credentials and a broader strategic focus.
What are popular job titles related to Director Credit Card Customer Service jobs in Rome, GA? For Director Credit Card Customer Service jobs in Rome, GA, the most frequently searched job titles are:
What job categories do people searching Director Credit Card Customer Service jobs in Rome, GA look for? The top searched job categories for Director Credit Card Customer Service jobs in Rome, GA are:
What cities near Rome, GA are hiring for Director Credit Card Customer Service jobs? Cities near Rome, GA with the most Director Credit Card Customer Service job openings:
Walgreens rating
5.5
Based on 2,188 frontline employees who took The Breakroom Quiz
99th of 112 rated pharmacies
Job description
- Models and delivers a distinctive and delightful customer experience.
- Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
- In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions.
- Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
- Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
- Provides customers with courteous, friendly, fast, and efficient service.
- Recommends items for sale to customer and recommends trade-up and/or companion items.
- Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. Takes customer to OTC aisle when possible to assist in locating products.
- Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
- Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow.
- Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.
- Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.
- Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.
- Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.
- Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.
- Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
- Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
- Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
- Has working knowledge of store systems and store equipment.
- Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
- Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
- Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
- Complies with all company policies and procedures; maintains respectful relationships with coworkers.
- Completes special assignments and other tasks as assigned.
- Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
- Attends training and completes PPLs requested by Manager or assigned by corporate and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.
What Walgreens employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Walgreens
Sourced by ZipRecruiter
Industry
Pharmaceutical and medicine manufacturing, retail and software development
Company size
51 - 200 Employees
Headquarters location
Deerfield, IL, US