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Remote Customer Experience Jobs in Rome, GA (NOW HIRING)

Liveops

Remote Customer Service Agent

Rome, GA · Remote

$15.50 - $20.75/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Minimum 1 year of phone-based customer service experience. * Strong verbal and written ...

Liveops

Remote Customer Service Representative

Rome, GA · Remote

$20/hr

Experience taking inbound and outbound calls. * Computer skills, including navigating multiple systems and documenting call notes. * Strong communication skills and the ability to connect with ...

HMG Careers

Remote Customer Service and Sales

Rome, GA · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Ongoing training and mentorship from experienced managers * High-quality leads provided with no ...

Liveops

Remote Spanish Bilingual Customer Service

Rome, GA · Remote

$15.50 - $19.50/hr

At least 1 year of phone-based customer support experience * Computer skills, including navigating multiple systems and documenting call notes * Ability to sit for long periods * Patience and empathy

HMG Careers

Remote Sales Specialist

Rome, GA · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

InsuraTec

Sales Representative (Remote)

Rome, GA · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... No prior experience needed; we offer full training. * Self-Motivated : Must be highly driven and ...

InsuraTec

Sales Representative (Remote)

Calhoun, GA · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... No prior experience needed; we offer full training. * Self-Motivated : Must be highly driven and ...

HMG Careers

Sales Manager Remote

Cedar Bluff, AL · Remote

$69K/yr

Remote, work from home career. * Average first-year earnings of $69K commission + bonuses. * Life ... Sales or customer service experience is advantageous but not mandatory. Your Qualifications:

HMG Careers

Sales Coordinator Remote

Buchanan, GA · Remote

$69K/yr

Remote, work from home career. * Average first-year earnings of $69K commission + bonuses. * Life ... Sales or customer service experience is advantageous but not mandatory. Your Qualifications:

HMG Careers

Sales Coordinator Remote

Adairsville, GA · Remote

$69K/yr

Remote, work from home career. * Average first-year earnings of $69K commission + bonuses. * Life ... Sales or customer service experience is advantageous but not mandatory. Your Qualifications:

HMG Careers

Remote Sales Manager

Centre, AL · Remote

$69K/yr

Remote, work from home career. * Average first-year earnings of $69K commission + bonuses. * Life ... Sales or customer service experience is advantageous but not mandatory. Your Qualifications:

HMG Careers

Remote Sales Representative

Mentone, AL · Remote

$69K/yr

Remote, work from home career. * Average first-year earnings of $69K commission + bonuses. * Life ... Sales or customer service experience is advantageous but not mandatory. Your Qualifications:

HMG Careers

Sales Coordinator Remote

Summerville, GA · Remote

$69K/yr

Remote, work from home career. * Average first-year earnings of $69K commission + bonuses. * Life ... Sales or customer service experience is advantageous but not mandatory. Your Qualifications:

HMG Careers

Remote Benefits Advisor

Cedar Bluff, AL · Remote

$69K/yr

Remote, work from home career. * Average first-year earnings of $69K commission + bonuses. * Life ... Sales or customer service experience is advantageous but not mandatory. Your Qualifications:

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How much do remote customer experience jobs pay per hour?

As of May 31, 2026, the average hourly pay for remote customer experience in Rome, GA is $18.81, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a Remote Customer Experience job?

A Remote Customer Experience job involves assisting customers virtually through phone, email, chat, or social media to resolve inquiries, provide support, and enhance their overall experience with a company. These roles focus on communication, problem-solving, and ensuring customer satisfaction from a remote location. Responsibilities may include troubleshooting issues, processing orders, handling complaints, and gathering customer feedback. Strong interpersonal skills, patience, and a customer-first mindset are essential for success in this role.

What are the key skills and qualifications needed to thrive in the Remote Customer Experience position, and why are they important?

Excelling in Remote Customer Experience requires strong communication abilities, problem-solving skills, and a customer-centric mindset, often combined with a high school diploma or equivalent. Familiarity with CRM platforms like Zendesk, Salesforce, or Freshdesk, and proficiency in digital communication tools are commonly expected. Notable soft skills include patience, empathy, adaptability, and efficient time management. These skills are vital because they enable representatives to deliver exceptional service, resolve issues promptly, and maintain customer loyalty in a virtual environment.

What does a typical day look like for someone in a Remote Customer Experience role?

A typical day in a Remote Customer Experience position involves handling customer inquiries via email, chat, or phone, troubleshooting issues, and documenting interactions in your company’s CRM system. You’ll often collaborate with other team members or departments to resolve more complex problems or escalate tickets as needed. Remote roles usually require frequent virtual check-ins with your team and participation in ongoing training to stay updated on products and processes. Balancing responsiveness, multitasking, and independent problem-solving is key to success, as most of your work will be self-directed while ensuring customers receive timely and effective support.
More about Remote Customer Experience jobs
What are the most commonly searched types of Customer Experience jobs in Rome, GA? The most popular types of Customer Experience jobs in Rome, GA are:
What are popular job titles related to Remote Customer Experience jobs in Rome, GA? For Remote Customer Experience jobs in Rome, GA, the most frequently searched job titles are:
What job categories do people searching Remote Customer Experience jobs in Rome, GA look for? The top searched job categories for Remote Customer Experience jobs in Rome, GA are:
What cities near Rome, GA are hiring for Remote Customer Experience jobs? Cities near Rome, GA with the most Remote Customer Experience job openings:
Remote Customer Experience jobs near you
Remote Customer Service Agent

Remote Customer Service Agent

Liveops

Rome, GA • Remote

$15.50 - $20.75/hr

Contractor

Posted 18 days ago

Job description

Customer Service Agent — Independent Contractor (Remote)

Location: Remote (US-Based)

Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to run your own home-based business while delivering high-quality service to customers.

As an Independent Contractor, you will
  • Be your own boss.
  • Choose when and to whom you provide services.
  • Set your own schedule by self-scheduling in 30-minute blocks.
  • Provide a distraction-free home office environment.
  • Provide and maintain your own equipment.
  • Handle inbound and/or outbound customer service calls.
  • Assess customer needs and resolve inquiries efficiently and professionally.
Requirements
  • Minimum 1 year of phone-based customer service experience.
  • Strong verbal and written communication skills.
  • Ability to navigate multiple systems and accurately document call notes.
  • Comfortable working independently under contract.
  • Patience, professionalism, and strong problem-solving skills.
Compensation
  • Submit invoices and receive payment for services performed pursuant to contract.
  • Pay structures vary by client program; most programs compensate for productive time and may include performance-based incentives.
  • Independent Contractors are responsible for their own taxes and business expenses.
Application & Certification Process
  • Complete an online application.
  • Pass a background check (non-refundable processing fee applies).
  • Sign an Independent Contractor Agreement.
  • Complete a W-9 form and set up direct deposit.
  • Complete client-specific certification requirements prior to servicing calls.
Computer & Technology Requirements
  • Provide your own Windows-based PC (Macs, Chromebooks, and tablets are not supported).
  • Wired high-speed internet connection required.
  • USB headset required.
  • Android or Apple smartphone required for authentication purposes.
  • Some clients may require additional security measures or equipment.
  • Review detailed technology requirements
Hours
  • Flexible scheduling; client hours of operation vary.
  • Availability expectations differ by client program.
Eligible States

Liveops is currently accepting applications in: AL, AK, AZ, DC, DE, FL, GA, IA, ID, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY.

Liveops logo

About Liveops

Sourced by ZipRecruiter

Liveops, a virtual contact center, offers scalable, on-demand experiences through the VirtualFlex platform for both planned and unplanned CX needs. This tech-enabled, data-powered platform inspires and motivates brand-certified agents to deliver better experiences and attracts entrepreneurial US-based professionals with life experience that helps them connect with customers. We're a people-powered business, working tirelessly on behalf ofagents, clients, and employees to make life better.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Scottsdale , AZ, US

Year founded

2000

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