Director Commercial Operations Jobs in Reston, VA

Description

Alvarez & Marsal Private Equity Performance Improvement

Director, Pricing—Commercial Excellence

(OPEN TO ALL U.S. LOCATIONS)

About Alvarez & Marsal

Alvarez & Marsal (A&M) is a global consulting firm with over 13,000 entrepreneurial, action and results-oriented professionals in over 40 countries. We take a hands-on approach to solving our clients' problems and assisting them in reaching their potential. Our culture celebrates independent thinkers and doers who positively impact our clients and shape our industry. The collaborative environment and engaging work—guided by A&M's core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversity—are why our people love working at A&M.

The Team

A&M’s Private Equity Performance Improvement Services (PEPI) practice, with offices throughout the US, focuses on serving the middle market and large cap private equity firms who have engaged A&M to help improve operating results at their portfolio companies.   

Our professionals are aligned with a PEPI service line to promote the development of deep functional skills & experiences and to maximize our ability to tailor solutions to solve our clients' business issues. 

Our PEPI services include:

AI Transformations

Transformation Services

CDD/Strategy

Interim Management

Manufacturing Operations Improvement

Supply Chain

CFO Services

The AI-driven Commercial and Operations transformations team is a rapidly growing practice serving private equity firms and large corporates on commercial excellence, pricing strategy, and AI-enabled transformation of commercial operations. Our teams partner with clients to unlock commercial value by driving revenue and margin improvements through advancing pricing strategy, custom AI & ML pricing engines, optimize sales operations using custom AI agents and AI-augmented decision-making, enhance sales effectiveness and enablement using ML & AI solutions and optimize commercial org for the future. We are expanding our leadership bench across pricing, sales operations, and AI delivery to meet exceptional demand across our portfolio. We offer excellent opportunities for career advancement and building leadership skills. The leadership team is focused on providing career development, training and exposure to international business assignments. 

How You Will Contribute

Advise companies in the areas of Revenue & Margin Improvement through Price optimization, sales effectiveness, margin transparency, product portfolio optimization and SKU rationalization, sales operations efficiency, customer churn and retention and margin recovery, leveraging ML & AI tools and  models.  Our team focuses on driving performance improvements in top-line revenue, margin improvement and marketing mix optimization.  The ideal candidate must be capable of managing teams of Alvarez & Marsal professionals to address complex business challenges within Commercial Excellence.  The right person will be highly skilled at communicating with C-level management, conceiving, and structuring analytical plans to uncover drivers of performance, designing actionable solutions to drive Revenue & Margin improvements, and developing implementation plans.

The Pricing Director must have a proven track record leading or co-leading major pricing and commercial excellence consulting engagements at a top-tier consulting firm, with demonstrated ability to shape client strategy and execution, or, held leadership roles (Director/VP level) in a corporate commercial, pricing, or revenue function, responsible for pricing strategy, pricing governance, or commercial excellence initiatives

Additionally, the ideal candidate must show:

• Demonstrated success building and delivering AI tools, machine learning models, or agentic solutions that have materially impacted pricing, revenue, and margins commercial execution, or customer value creation
• Ability to translate client pricing and margin challenges into AI-enabled opportunities and lead delivery from concept through implementation of pricing engines, tools, discount management and governance process, and org changes
• Track record of attracting and developing high-performing teams on complex, multi-faceted engagements in the B2B or B2C space

Professional Skills

Project Management: Own and manage the high-quality execution of individual projects. End-to-end project management will include roadmap design, management of the project team and plan, and development and presentation of final deliverables.

Project Fulfillment: Contribute to project work by combining creative problem solving with analytical rigor to drive actionable insights. Representative project work includes developing margin transparency, pricing analysis, reporting frameworks and dashboards, performing B2B/B2C customer segmentation and statistical modeling.

Data Manipulation & Analysis: Work with project team to understand, manipulate and analyze client and market data using various tools, which may include: MS Excel, SQL Server, Alteryx or Tableau, Python, and LLMs

ML & AI: Leverage prior knowledge and experience in using ML and AI tools to drive pricing and margin improvements and guide junior staff in developing custom pricing tools and engines.

People & Team Leadership: Motivate, develop, and challenge all members of project teams to exceed client expectations. Provide value-added thinking and mentorship to ensure junior team members develop over time and are satisfied.

Client Relations: Manage client relationships on a day-to-day basis while collaborating with internal client team members. Partner with client teams to define project requirements, develop hypotheses, gather data, brainstorm alternatives, and generate recommendations.

Qualifications:

• Industry Experience, B2B, B2C, B2B2R and Business Services; experience working with PE and/ or PE relationships is a plus.
• 10+ years’ experience leading client engagements across pricing strategy, commercial operations optimization, and AI-enabled commercial transformation
• Experience in partnering with commercial technology and AI teams to design and implement cutting-edge solutions (dynamic pricing engines, demand sensing, AI-driven commercial operations, etc.)
• Strong expertise and knowledge of ML and (preferably AI) to analyze and develop custom pricing engines and solutions
• Strong quantitative mindset combined with excellent communication and interpersonal skills.

• Ability to work independently in an unstructured environment, think on your feet, and respond with confidence and creativity
• Experience in building teams and thought leadership in AI-driven commercial excellence
• Consulting experience preferred (not required)
• MBA from a top-tier university preferred (not required)

Your journey at A&M

We recognize that our people are the driving force behind our success, which is why we prioritize an employee experience that fosters each person’s unique professional and personal development. Our robust performance development process promotes continuous learning, rewards your contributions, and fosters a culture of meritocracy. With top-notch training and on-the-job learning opportunities, you can acquire new skills and advance your career.

We prioritize your well-being, providing benefits and resources to support you on your personal journey. Our people consistently highlight the growth opportunities, our unique, entrepreneurial culture, and the fun we have together as their favorite aspects of working at A&M. The possibilities are endless for high-performing and passionate professionals.

The base salary range is $175,000--$225,000 annually, dependent on several variables including but not limited to education, experience, skills, and geography. In addition, A&M offers a discretionary bonus program which is based on a number of factors, including individual and firm performance.  Please ask your recruiter for details.

Full-time Positions and Part-time Positions Over 30 hours

Regular employees working 30 or more hours per week are also entitled to participate in Alvarez & Marsal Holdings’ fringe benefits consisting of healthcare plans, flexible spending and savings accounts, life, AD&D, and disability coverages at rates determined from time to time as well as a 401(k) retirement plan. Provided the eligibility requirements are met, employees will also receive a discretionary contribution to their 401(k) from Alvarez & Marsal. Additionally, employees are eligible for paid time off including vacation, personal days, seventy-two (72) hours of sick time (prorated for part time employees), ten federal holidays, one floating holiday, and parental leave. The amount of vacation and personal days available varies based on tenure and role type. Click here for more information regarding A&M’s benefits programs.

Part-time Positions Under 30 hours

Regular employees working less than 30 hours per week are entitled to participate in Alvarez & Marsal Holdings’ 401(k) retirement plan. Provided the eligibility requirements are met, employees will also receive a discretionary contribution to their 401(k) from Alvarez & Marsal. Click here for more information regarding A&M’s benefits programs.

Alvarez & Marsal recruits on an ongoing basis. Candidates are considered as they apply, until the opportunity is filled. Candidates are encouraged to apply expeditiously to any role(s) that they are qualified for and that are of interest to them.

A&M does not require or administer lie detector tests as a condition of employment or continued employment. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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