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Director Client Success Jobs in Baltimore, MD (NOW HIRING)

Kobie Marketing

Director, Client Services

Annapolis, MD · Remote

As Director, Client Services, you will lead strategic client relationships and oversee the delivery ... We believe that our team's passion and expertise are the driving forces behind our success and are ...

FlexTG

Manager Client Account Management

Baltimore, MD · Hybrid

$85K - $95K/yr

Description Lead Client Success. Drive Strategy. Build High-Performing Teams. Manager, Client ... Direct, professional communication style. * Calm and solution-oriented approach during client ...

Jobtailor

Sales Director

Annapolis, MD · On-site

$90 - $130/hr

Client Success / Account Management * Provider Growth / Healthcare Partnerships * Proven success managing and growing provider relationships * Strong experience with: * Complex sales of medical ...

FlexTG

Manager Client Account Management

Baltimore, MD · Hybrid

$85K - $95K/yr

Lead Client Success. Drive Strategy. Build High-Performing Teams. Manager, Client Account ... Direct, professional communication style. * Calm and solution-oriented approach during client ...

AMC Health

VP, Clinical Operations

Annapolis, MD · On-site

The VP will partner closely with Medical Directors, Product, Technology, Data Science, and Client Success teams to support program implementation, clinical workflow optimization, and operational ...

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Showing results 1-20

All JobsClient Success JobsDirector Client Success JobsDirector Client Success Jobs in Baltimore, MD

Director Client Success information

See Baltimore, MD salary details

$38.3K

$120.7K

$177.9K

How much do director client success jobs pay per year?

As of Aug 25, 2026, the average yearly pay for director client success in Baltimore, MD is $120,662.00, according to ZipRecruiter salary data. Most workers in this role earn between $94,900.00 and $144,600.00 per year, depending on experience, location, and employer.

What is the difference between Director Client Success vs Customer Success Manager?

AspectDirector Client SuccessCustomer Success Manager
ResponsibilitiesOversees multiple client accounts, develops strategies, manages teams, and ensures overall client satisfaction at a strategic level.Manages individual client accounts, provides support, onboarding, and ensures client retention on a day-to-day basis.
Required CredentialsBachelor's degree, experience in client success, leadership skills, and often industry-specific certifications.Bachelor's degree, experience in customer service or success, strong communication skills.
Work EnvironmentLeadership role within a team, often in an office setting, collaborating with sales, marketing, and product teams.Client-facing role, working directly with customers, often in an office or remote setting.

The main difference between a Director Client Success and a Customer Success Manager lies in scope and responsibility. The Director focuses on strategic oversight and team management, while the Customer Success Manager handles individual client relationships. Both roles require relevant experience and industry knowledge, but the Director role involves higher-level planning and leadership.

What are the most commonly searched types of Client Success jobs in Baltimore, MD?

The most popular types of Client Success jobs in Baltimore, MD are:

What are popular job titles related to Director Client Success jobs in Baltimore, MD?

For Director Client Success jobs in Baltimore, MD, the most frequently searched job titles are:

What job categories do people searching Director Client Success jobs in Baltimore, MD look for?

The top searched job categories for Director Client Success jobs in Baltimore, MD are:

What cities near Baltimore, MD are hiring for Director Client Success jobs?

Cities near Baltimore, MD with the most Director Client Success job openings:

Director Client Success jobs near you
Infographic showing various Director Client Success job openings in Baltimore, MD as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $120,662 per year, or $58 per hour.

Client Success Associate

Ram Supply Company

Baltimore, MD • On-site

$22 - $25/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 23 days ago

Job description

Benefits:

Bonus based on performance

Competitive salary

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Vision insurance

401(k) matching

Build your career at Ram Supply as a Client Success Executive supporting our client service team for our client base in Maryland, Northern VA, and D.C. markets.

This is a full-time position located at our Baltimore City location. This is not a remote or hybrid role. Our hours of operation are 9:30 am until 6:30 pm Monday through Friday. Occasional weekend work may be needed.

You will also assist a client service team with many responsibilities. This position is for you if you’re a customer-oriented candidate with a ‘can do’ attitude. Our ideal candidate is driven to achieve goals and maintain a great customer experience, and is bi-lingual in Spanish

The ideal candidate will have 3-5 years of experience in an office environment, experience in a restaurant or janitorial space, or relevant experience handling 20+ business-to-business accounts per week. Candidates must excel at collaboration, teamwork, and self-starting. Independence, exceptional organizational skills, time management, follow-up, follow-through, written communication, and an understanding of the sales process are necessary. Future growth opportunities include transitioning to our sales team.

Responsibilities include, but are not limited to:

Manage accounts receivable and the billing process

Assists clients in placing text, phone, email, and online orders

Assisting the office team with quotes, returns, pricing, and onboarding new clients

Backs up members of the internal office team for vacations and sickness

Answering telephone calls and emails from customers and clients, and directing them to the relevant staff

Assists Account Managers with their respective clients

Creation and implementation of internal procedures to assist the office team in operating more effectively and efficiently

Salary: $22.00-$25.00 per hour, depending on relevant experience, and 50% company-paid health insurance following 60 days of employment.

Qualifications:

Proven work experience in an office environment

Account Management experience with expertise in handling 20 or more accounts weekly

Excellent communication skills with a customer service attitude

Strong analytical and organizational skills

High School Degree required. College coursework or an associate degree preferred, which may be substituted with 2-4 years of experience in customer service

Proficient in Microsoft Office (Word, Excel, Outlook)

Strong focus on the quality of work and the ability to self-check work for accuracy

Adhere to deadlines all the while maintaining a high standard of professionalism and character

Multi-lingual (Spanish) Must be proficient in speaking Spanish and English

Preferred Qualifications:

Restaurant Management or restaurant experience

Business-to-business sales experience

Prior use of a CRM (Salesforce, HubSpot, or Sage)

Multi-lingual (Spanish) Must be proficient in speaking Spanish and English

If interested in applying, please use this link , please copy and paste the below link into your browser to apply https://ramsupplyco.bamboohr.com/careers/26

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