ZipRecruiter

Log In

1

Client Success Associate Jobs in Baltimore, MD (NOW HIRING)

T Rowe Price

Client Success Manager

Owings Mills, MD · Hybrid

Role Summary The Client Success Manager plays a pivotal role in supporting the development and ... associates better navigate client conversations about a various of complex financial planning ...

UBS

Client Associate

Baltimore, MD

Your role A Client Associate services clients and provides operational and administrative support ... success. We're dedicated to our craft and passionate about putting our people first, with new ...

PNC Bank

Client Service Associate

Baltimore, MD

$57K - $96K/yr

... success. As a Client Service Associate within PNC's Private Bank organization, you will be based in ... Baltimore, MD. The Client Service Associate serves as the primary point of contact for our clients ...

next page

Showing results 1-20

All JobsClient Success Associate JobsClient Success Associate Jobs in Baltimore, MD

Client Success Associate information

See Baltimore, MD salary details

$18.4K

$52.7K

$92.4K

How much do client success associate jobs pay per year?

As of Jun 12, 2026, the average yearly pay for client success associate in Baltimore, MD is $52,654.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,800.00 and $65,100.00 per year, depending on experience, location, and employer.

What is the difference between Client Success Associate vs Customer Support Specialist?

AspectClient Success AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer relationsOften a high school diploma or associate degree; training provided
Work EnvironmentProactive engagement, building long-term client relationshipsReactive support, resolving immediate customer issues
Employer & Industry UsageCommon in SaaS, tech, and service industriesWidespread across retail, telecom, and tech sectors

The main difference is that a Client Success Associate focuses on proactive relationship management and ensuring client satisfaction over time, while a Customer Support Specialist primarily handles reactive problem-solving and technical issues. Both roles require strong communication skills but serve different stages of the customer journey.

What does a Client Success Associate do?

A Client Success Associate is responsible for ensuring that clients have a positive experience with a company’s products or services. They act as a primary point of contact for clients, helping with onboarding, addressing concerns, and providing ongoing support. Their goal is to build strong relationships, increase customer satisfaction, and help clients achieve their desired outcomes. They may also collaborate with sales, product, and support teams to resolve issues and identify opportunities for improving the client experience.

How does a Client Success Associate typically collaborate with other departments to address client needs?

As a Client Success Associate, you'll frequently collaborate with teams such as Sales, Product, and Support to ensure client satisfaction and resolve issues efficiently. This often involves participating in cross-functional meetings, relaying client feedback to relevant departments, and coordinating solutions for complex client requests. Effective communication and teamwork are essential, as you'll act as a bridge between clients and internal teams to ensure expectations are met and ongoing improvements are made.

What are the key skills and qualifications needed to thrive as a Client Success Associate, and why are they important?

To thrive as a Client Success Associate, you need strong relationship-building abilities, problem-solving skills, and a background in business or communications, often supported by a bachelor's degree. Familiarity with customer relationship management (CRM) tools like Salesforce or HubSpot and proficiency with data tracking systems are typically required. Exceptional communication, active listening, and adaptability help professionals stand out in this client-facing role. These skills and qualities are vital for fostering client satisfaction, resolving issues efficiently, and supporting long-term business growth.
What are the most commonly searched types of Client Success jobs in Baltimore, MD? The most popular types of Client Success jobs in Baltimore, MD are:
What are popular job titles related to Client Success Associate jobs in Baltimore, MD? For Client Success Associate jobs in Baltimore, MD, the most frequently searched job titles are:
What job categories do people searching Client Success Associate jobs in Baltimore, MD look for? The top searched job categories for Client Success Associate jobs in Baltimore, MD are:
What cities near Baltimore, MD are hiring for Client Success Associate jobs? Cities near Baltimore, MD with the most Client Success Associate job openings:
Client Success Associate jobs near you
Infographic showing various Client Success Associate job openings in Baltimore, MD as of June 2026, with employment types broken down into 1% As Needed, 68% Full Time, 29% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $52,654 per year, or $25.3 per hour.
Client Success Associate

Client Success Associate

Ram Supply Company Inc

Baltimore, MD

$22 - $25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 20 days ago

Job description

Benefits:
  • Bonus based on performance
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Vision insurance
  • 401(k) matching

Build your career at Ram Supply as a Client Success Executive supporting our client service team for our client base in Maryland, Northern VA, and D.C. markets.
This is a full-time position located at our Baltimore City location. This is not a remote or hybrid role. Our hours of operation are 9:30 am until 6:30 pm Monday through Friday. Occasional weekend work may be needed.
You will also assist a client service team with many responsibilities. This position is for you if youre a customer-oriented candidate with a can do attitude. Our ideal candidate is driven to achieve goals and maintain a great customer experience, and is bi-lingual in Spanish
The ideal candidate will have 3-5 years of experience in an office environment, experience in a restaurant or janitorial space, or relevant experience handling 20+ business-to-business accounts per week. Candidates must excel at collaboration, teamwork, and self-starting. Independence, exceptional organizational skills, time management, follow-up, follow-through, written communication, and an understanding of the sales process are necessary. Future growth opportunities include transitioning to our sales team.
Responsibilities include, but are not limited to:
  • Manage accounts receivable and the billing process
  • Assists clients in placing text, phone, email, and online orders
  • Assisting the office team with quotes, returns, pricing, and onboarding new clients
  • Backs up members of the internal office team for vacations and sickness
  • Answering telephone calls and emails from customers and clients, and directing them to the relevant staff
  • Assists Account Managers with their respective clients
  • Creation and implementation of internal procedures to assist the office team in operating more effectively and efficiently
Salary: $22.00-$25.00 per hour, depending on relevant experience, and 50% company-paid health insurance following 60 days of employment.
Qualifications:
  • Proven work experience in an office environment
  • Account Management experience with expertise in handling 20 or more accounts weekly
  • Excellent communication skills with a customer service attitude
  • Strong analytical and organizational skills
  • High School Degree required. College coursework or an associate degree preferred, which may be substituted with 2-4 years of experience in customer service
  • Proficient in Microsoft Office (Word, Excel, Outlook)
  • Strong focus on the quality of work and the ability to self-check work for accuracy
  • Adhere to deadlines all the while maintaining a high standard of professionalism and character
  • Multi-lingual (Spanish) Must be proficient in speaking Spanish and English

Preferred Qualifications:
  • Restaurant Management or restaurant experience
  • Business-to-business sales experience
  • Prior use of a CRM (Salesforce, HubSpot, or Sage)
  • Multi-lingual (Spanish) Must be proficient in speaking Spanish and English

If interested in applying, please use this link , please copy and paste the below link into your browser to apply
https://ramsupplyco.bamboohr.com/careers/26