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Director Client Strategy Jobs in Kansas (NOW HIRING)

Steadily

Client Experience Leader

Overland Park, KS · On-site

... a director-level role while carrying full frontline management responsibility for a team of ... Partner with other leaders on the strategy for the Customer Support team to build scalable ...

Steadily

Client Experience Leader

Overland Park, KS · On-site

... a director-level role while carrying full frontline management responsibility for a team of ... Partner with other leaders on the strategy for the Customer Support team to build scalable ...

LegalStream

Business Strategy Manager

Overland Park, KS · On-site

Job Title Business Strategy Manager Reports To Senior Director of Operations Weekly Hours Mon - Fri ... enhance client service and business outcomes. The Business Strategy Manager serves as a cross ...

ProducifyX

KMO - Northwestern Mutual

Wichita, KS

Joey Scott, RICP ® , Financial Advisor & District Director : * Time with NM: Since 2016 * Previous ... Founder and leader of Priority Wealth Partners, with responsibility for client strategy, team ...

LegalStream

Business Strategy Manager

Overland Park, KS · On-site

Job Title Business Strategy Manager Reports To Senior Director of Operations Weekly Hours Mon - Fri ... enhance client service and business outcomes. The Business Strategy Manager serves as a cross ...

MMGY Global

Sales Director

Overland Park, KS · On-site +1

$100K - $150K/yr

Our personalized service and strategy connect media, consumers and influencers across the globe ... Develop and close new client direct and agency business * Meet and exceed sales targets on a ...

Foth

Project Director

Kansas City, KS · On-site +1

$155K - $200K/yr

... execution strategies, influence senior level stakeholders, and help drive long term client ... Direct procurement and contracting strategies for major equipment, materials, and services ...

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Director Client Strategy information

What are the key skills and qualifications needed to thrive as a director client strategy?

To excel as a Director Client Strategy, you need expertise in client relationship management, strategic planning, and a proven track record in business development, often supported by a relevant degree and experience in marketing or consulting. Familiarity with CRM platforms, data analytics tools, and project management systems is typically required. Outstanding leadership, communication, and problem-solving skills help build trust with clients and guide teams effectively. These abilities are crucial for driving client success, fostering long-term partnerships, and delivering on business objectives.

How does a director client strategy typically collaborate with other departments to drive client success?

A Director of Client Strategy works closely with teams across the organization, such as sales, account management, creative, and analytics, to develop and execute comprehensive strategies tailored to each client's goals. Regular cross-functional meetings and strategic planning sessions are common, ensuring alignment on project deliverables, timelines, and key performance indicators. This collaborative approach not only helps address client needs holistically but also fosters innovation and ensures the agency delivers consistent value. Strong communication and leadership skills are vital, as the Director often acts as the main point of contact between clients and internal teams.

What is the difference between Director Client Strategy vs Client Services Manager?

AspectDirector Client StrategyClient Services Manager
Primary FocusDeveloping long-term client strategies and growth initiativesManaging day-to-day client relationships and service delivery
ResponsibilitiesStrategic planning, high-level client engagement, business developmentClient support, issue resolution, account management
Required CredentialsBachelor's degree, experience in strategy, marketing, or salesBachelor's degree, experience in client management or customer service
Work EnvironmentCorporate offices, strategic meetings, cross-department collaborationClient sites, customer support centers, internal teams

The main difference is that the Director Client Strategy focuses on creating and executing long-term client growth plans, while the Client Services Manager handles daily client interactions and service issues. Both roles require strong communication skills and industry knowledge, but the Director role is more strategic and high-level.

What does a director client strategy do?

A Director of Client Strategy is responsible for developing and overseeing strategic plans that help clients achieve their business objectives. They work closely with clients to understand their needs, identify opportunities for growth, and recommend solutions that align with both the client's goals and the company's offerings. This role often involves leading a team, managing key client relationships, and ensuring the delivery of high-quality, data-driven strategies. The Director of Client Strategy also collaborates with internal teams such as sales, marketing, and product development to ensure client satisfaction and retention.
What are popular job titles related to Director Client Strategy jobs in Kansas? For Director Client Strategy jobs in Kansas, the most frequently searched job titles are:
What job categories do people searching Director Client Strategy jobs in Kansas look for? The top searched job categories for Director Client Strategy jobs in Kansas are:
What cities in Kansas are hiring for Director Client Strategy jobs? Cities in Kansas with the most Director Client Strategy job openings:
Director Client Strategy jobs near you
Infographic showing various Director Client Strategy job openings in Kansas as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 12% Part Time, and 7% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution.

Client Manager - Transportation Insurance

Marsh McLennan

Leawood, KS • On-site

Other

Medical, Retirement

Re-posted 17 days ago

Job description

Company:
Description:
Middle Market Client Manager - Transportation Insurance
Our not-so-secret sauce.
Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. The industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as a Middle Market Client Manager at MMA.
Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh (NYSE: MRSH).
A day in the life.
As our Client Manager on the Middle Market Transportation team, you will:
  • Oversee the servicing of a diverse book of business, ensuring accuracy, proper handling, and appropriate distribution of policies, endorsements, and other requests from clients and colleagues.
  • Direct the gathering and preparation of submission information for the marketing process, including applications and schedules, and ensure alignment with client needs and agency capabilities.
  • Prepare and present comprehensive insurance proposals, binding coverage in accordance with agency guidelines, and ensuring accuracy in policy documentation.
  • Assist with the marketing and placement of new and renewal business, including preparing pre-renewal information packets, obtaining loss runs, and finalizing proposal summaries.
  • Serve as the primary point of contact for identified clients, responding promptly to requests and overseeing the preparation of necessary documents.
  • Build and maintain strong, strategic relationships with clients and carriers, enhancing client loyalty and satisfaction.
  • Assist in training newly hired team members and be available as a resource for team members and colleagues, responding to questions and issues in a timely manner.
  • Conduct thorough assessments of clients' business risk programs, identifying exposures and providing strategic recommendations for coverage enhancements.
  • Emphasize risk management when reviewing renewal policies and endorsements, providing risk management advice directly to policyholders.
  • Work closely with Producers and cross-functional teams to ensure alignment on client activities and strategic initiatives.
  • Lead efforts in special projects that drive agency growth and improve service delivery.
  • Review renewals, endorsements, and other documents for accuracy and compliance with coverage requests.
  • Respond to underwriting requests and collaborate with clients as needed.
  • Stay abreast of industry trends and regulatory changes, participating in continued education and professional development opportunities.
  • Pursue professional development and certifications, including obtaining CISR, CIC, and AAI designations, and maintaining required continuing education for licenses.
  • Ensure the confidentiality of client information and adherence to agency service standards and regulatory requirements.
  • Other duties as assigned to successfully complete role.
Our future colleague.
We'd love to meet you if your professional track record includes these skills:
  • High school diploma or equivalent, required.
  • 3+ years of experience working in customer service, underwriting, commercial lines insurance for a carrier or broker preferred.
  • Familiarity with insurance company markets, binding authority, and underwriting guidelines preferred.
  • Must be detailed with excellent organizational and time management skills.
  • Good interpersonal skills and a high sense of urgency.
  • Excellent written and verbal communication.
  • Proficiency in Microsoft office applications required.
  • Must have the ability to work under pressure and multi-task.
  • Ability to work well in a team environment, maintain a positive work atmosphere, and develop healthy relationships internally and externally.
  • Strong analytical skills with the ability to negotiate quotations, evaluate client needs, and develop innovative business solutions.
  • Be a self-starter and problem solver.
  • AAI, CIC, CISR, or CRIS designation preferred
  • Must acquire Property Casualty and Life & Health resident and nonresident agency/broker licenses within 6 months of hire and comply with continuing education requirements.
We know there are excellent candidates who might not check all of these boxes. Don't be shy. If you're close, we'd be very interested in meeting you.
Valuable benefits.
We value and respect the impact our colleagues make every day both inside and outside of work. Our culture promotes colleague well-being through robust benefits programs and resources, professional and personal development opportunities, and fulfillment through meaningful work.
Some benefits included in this role are:
  • Generous time off, including personal and volunteering
  • Tuition reimbursement and professional development opportunities
  • Hybrid work
  • Charitable contribution match programs
  • Stock purchase opportunities
To learn more about a career at MMA, check out our website or flip through our recruiting brochure.
Follow us on social media to meet our colleagues and see what makes us tick:
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Who you are is who we are.
We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.
Marsh and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.
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