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Director Client Relations Jobs in Tennessee (NOW HIRING)

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Client Relations Manager

White House, TN · On-site

$50K - $110K/yr

... direct sale can make a real difference for the homeowner. Most of the people we work with are in a ... Client Relations (sellers) -- Be the seller's main point of contact from signed contract through ...

Archer

Director, Public Relations

Memphis, TN · On-site +1

We're looking for a Director, Public Relations who can turn client objectives into compelling stories and measurable results. You'll help our clients earn attention through smarter storytelling ...

Pwc

Payer Quality Consultant, Director

Nashville, TN

$155K - $410K/yr

As a Director, you will set the strategic direction and lead business development efforts, making ... client relations. Your role is crucial in driving business growth, shaping the direction of client ...

Pwc

Oracle HCM Director

Nashville, TN

$155K - $410K/yr

As a Director, you will set the strategic direction and lead business development efforts, making ... level client relations. You will translate vision into action, inspiring others to follow and ...

Prime Health Services

Relationship Associate

Franklin, TN · On-site

$38K - $48K/yr

Answer incoming calls to the Account Management/Client Services (Customer Relations) Que promptly ... direct work experience may be substituted for up to 50% of the education requirement * 1+ years of ...

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Director Client Relations information

What are the key skills and qualifications needed to thrive as a director client relations?

To thrive as a Director Client Relations, you need expertise in client management, strategic account planning, and a strong background in business or a related field, often supported by a bachelor’s or master’s degree. Familiarity with CRM software (such as Salesforce), data analytics tools, and client feedback systems is typically expected. Outstanding leadership, negotiation, and interpersonal communication skills help you foster long-term client partnerships and navigate complex issues. These capabilities are crucial for ensuring client satisfaction, retaining key accounts, and driving overall business growth.

What are some common challenges faced by directors of client relations, and how are they addressed?

Directors of Client Relations often face challenges such as managing conflicting client expectations, aligning internal teams with client needs, and handling escalations efficiently. These challenges are usually addressed by building strong communication channels, proactively identifying potential issues, and developing tailored solutions in partnership with both clients and internal stakeholders. Regular client check-ins, clear documentation, and continuous feedback loops help prevent misunderstandings and ensure high levels of satisfaction. Adaptability and solution-oriented thinking are essential for overcoming obstacles and maintaining trusting client relationships.

What is a director client relations?

A Director of Client Relations is responsible for managing and enhancing relationships with a company's clients to ensure satisfaction, retention, and business growth. They develop client engagement strategies, address concerns, and collaborate with internal teams to improve service delivery. This role typically involves analyzing client needs, overseeing account management, and identifying opportunities for upselling or cross-selling. Strong communication, problem-solving, and leadership skills are essential in maintaining long-term client partnerships.

What are the most commonly searched types of Client Relations jobs in Tennessee? The most popular types of Client Relations jobs in Tennessee are:
What job categories do people searching Director Client Relations jobs in Tennessee look for? The top searched job categories for Director Client Relations jobs in Tennessee are:
What cities in Tennessee are hiring for Director Client Relations jobs? Cities in Tennessee with the most Director Client Relations job openings:
Director Client Relations jobs near you
Infographic showing various Director Client Relations job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 13% Part Time, and 7% Contract. Highlights an 86% Physical, 5% Hybrid, and 9% Remote job distribution.

Client Relations Manager

TECHNOLOGY LAB, LLC

Nashville, TN • On-site

Full-time

Posted 14 days ago

Job description

Title: Client Relations Manager

Location: Nashville, TN (In-Office)

Status: Full Time/Exempt

Reports to: Director of Client Relations

Job Summary

The Client Relations Manager is responsible for nurturing and maintaining strong relationships with our clients, ensuring their satisfaction, and maximizing their value from our services. This position is also responsible for generating profitable sales strategies. Success in this role is demonstrated by the ability to skillfully manage client expectations, deliver white glove service, and generate stable revenue.

Responsibilities

  • Develop and maintain positive relationships with clients, acting as their primary point of contact for all service-related inquiries, concerns, and requests.
  • Proactively identify opportunities to enhance client satisfaction and drive business growth through upselling or cross-selling.
  • Achieve or exceed annual sales goals.
  • Collaborate with internal teams (such as sales, operations, projects and technical support) to effectively address client needs and deliver exceptional service.
  • Schedule and conduct Technical Business Reviews with clients to ensure their expectations are being met and to gather feedback on their experience with our services.
  • Monitor client accounts and contracts, ensuring accuracy and compliance with established terms and conditions.
  • Act as a liaison between clients and our technical team, ensuring smooth communication and timely resolution of any issues or escalations.
  • Stay up to date with industry trends, market conditions, and competitor activities to provide valuable insights and recommendations to clients.
  • Prepare and deliver periodic reports on client satisfaction, account performance, and overall business growth.

Requirements and Qualifications

  • Strong interpersonal and communication skills, with the ability to build rapport and effectively influence clients and internal stakeholders.
  • Excellent problem-solving and conflict resolution abilities, with the capacity to handle challenging situations with professionalism and empathy.
  • Exceptional organizational and time management skills, with the ability to prioritize tasks and manage multiple client accounts simultaneously.
  • Sound knowledge of IT infrastructure, networking, and cloud technologies a plus.
  • Ability to understand and articulate complex technical concepts to clients.
  • Proficient in using CRM software and other relevant tools to manage client relationships and track account activities.
  • Occasional day and overnight travel to client sites required.

Education and Experience

  • Bachelor's degree preferred
  • 3 + years of customer service experience

Physical Requirements

  • Prolonged periods sitting at a desk and working on a computer.
  • Must be able to lift up to 15 pounds at times.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.