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Manager Client Relations Associate Jobs in Tennessee

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Client Relations Manager

White House, TN · On-site

$50K - $110K/yr

We're a small, close-knit team, and we're hiring a Client Relations Manager to be one of the most important people in our clients' experience with us. There's real CRM and detail work in this role ...

Stars and Strikes

Client Relations Executive

Nashville, TN · On-site

$73K - $100K/yr

We offer steady, reliable work in janitorial management, full-time and part-time janitorial roles ... The Client Relations Executive is responsible for retaining and growing the overall relationship ...

Prime Health Services

Relationship Associate

Franklin, TN · On-site

$38K - $48K/yr

Answer incoming calls to the Account Management/Client Services (Customer Relations) Que promptly ... Associate's or Bachelor's Degree in Business Administration or related field of study from an ...

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Manager Client Relations Associate information

What is the difference between Manager Client Relations Associate vs Client Relations Specialist?

AspectManager Client Relations AssociateClient Relations Specialist
Required CredentialsBachelor's degree, experience in client management, strong communication skillsBachelor's degree, customer service experience, communication skills
Work EnvironmentSupervisory role, team coordination, client meetingsCustomer support, client interaction, account management
Employer & Industry UsageFinancial services, consulting, corporate sectorsRetail, banking, tech companies
Search & Comparison IntentUnderstanding managerial roles in client relationsEntry to mid-level client interaction roles

The Manager Client Relations Associate typically holds a supervisory position with responsibilities for team oversight and strategic client management, requiring more experience and credentials. In contrast, a Client Relations Specialist focuses on direct client interaction and support, often at an entry or mid-level. Both roles are vital in client-focused industries but differ in scope and seniority.

What are popular job titles related to Manager Client Relations Associate jobs in Tennessee? For Manager Client Relations Associate jobs in Tennessee, the most frequently searched job titles are:
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Infographic showing various Manager Client Relations Associate job openings in Tennessee as of August 2026, with employment types broken down into 85% Full Time, 14% Part Time, and 1% Contract. Highlights an 84% Physical, 4% Hybrid, and 12% Remote job distribution.

Client Relations Manager

TECHNOLOGY LAB, LLC

Nashville, TN • On-site

Full-time

Posted 15 days ago

Job description

Title: Client Relations Manager

Location: Nashville, TN (In-Office)

Status: Full Time/Exempt

Reports to: Director of Client Relations

Job Summary

The Client Relations Manager is responsible for nurturing and maintaining strong relationships with our clients, ensuring their satisfaction, and maximizing their value from our services. This position is also responsible for generating profitable sales strategies. Success in this role is demonstrated by the ability to skillfully manage client expectations, deliver white glove service, and generate stable revenue.

Responsibilities

  • Develop and maintain positive relationships with clients, acting as their primary point of contact for all service-related inquiries, concerns, and requests.
  • Proactively identify opportunities to enhance client satisfaction and drive business growth through upselling or cross-selling.
  • Achieve or exceed annual sales goals.
  • Collaborate with internal teams (such as sales, operations, projects and technical support) to effectively address client needs and deliver exceptional service.
  • Schedule and conduct Technical Business Reviews with clients to ensure their expectations are being met and to gather feedback on their experience with our services.
  • Monitor client accounts and contracts, ensuring accuracy and compliance with established terms and conditions.
  • Act as a liaison between clients and our technical team, ensuring smooth communication and timely resolution of any issues or escalations.
  • Stay up to date with industry trends, market conditions, and competitor activities to provide valuable insights and recommendations to clients.
  • Prepare and deliver periodic reports on client satisfaction, account performance, and overall business growth.

Requirements and Qualifications

  • Strong interpersonal and communication skills, with the ability to build rapport and effectively influence clients and internal stakeholders.
  • Excellent problem-solving and conflict resolution abilities, with the capacity to handle challenging situations with professionalism and empathy.
  • Exceptional organizational and time management skills, with the ability to prioritize tasks and manage multiple client accounts simultaneously.
  • Sound knowledge of IT infrastructure, networking, and cloud technologies a plus.
  • Ability to understand and articulate complex technical concepts to clients.
  • Proficient in using CRM software and other relevant tools to manage client relationships and track account activities.
  • Occasional day and overnight travel to client sites required.

Education and Experience

  • Bachelor's degree preferred
  • 3 + years of customer service experience

Physical Requirements

  • Prolonged periods sitting at a desk and working on a computer.
  • Must be able to lift up to 15 pounds at times.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.