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Director Client Engagement Jobs in Wisconsin (NOW HIRING)

WI · On-site

$64 - $75/hr

You will report to the Director, Victory Capital InVest You Will: * Coach, mentor, and influence a team of 10 to 15 service representatives responsible to the Victory Capital Investors for account ...

New

WI · On-site

$65 - $90/hr

Supports the Director, Client Relationship in the facilitation of participant engagement, for example, via external retirement seminars. * Supports the Director, Client Relationship in all aspects of ...

New

WI · On-site

$150 - $200/hr

... engagement across digital, remote, and in-person channels. Our Experience‑Led ... As the Executive Director of Client Care, you will define, lead, and scale a high‑performing ...

... client relationships, and accelerate revenue growth. You will turn business priorities into ... Experience working across cross-functional teams and influencing outcomes without direct authority.

WI · On-site

$174.79 - $240.33/hr

Client Relationship & Executive Engagement: Primary o9 point of contact for client supply chain and ... direct S&OP / IBP exposure. * Proven track record managing complex, senior‑level client ...

WI · On-site

$90 - $100/hr

Position Summary The Director of Client Experience is responsible for leading every client-facing ... Community engagement continues to grow Lead Through Data You'll own department reporting that helps ...

WI · On-site

$70 - $90/hr

Additionally, they will attend and present at scientific conferences and industry events to promote organizational capabilities and expand client engagement. The Business Development Director is also ...

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Showing results 1-20

Director Client Engagement information

See Wisconsin salary details

$33.3K

$92.5K

$185.2K

How much do director client engagement jobs pay per year?

As of Sep 2, 2026, the average yearly pay for director client engagement in Wisconsin is $92,457.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,600.00 and $111,000.00 per year, depending on experience, location, and employer.

What does a director of client engagement do?

A Director of Client Engagement is responsible for building and maintaining strong relationships with clients to ensure their needs are met and to drive business growth. This role typically involves overseeing client communications, developing engagement strategies, and leading a team to deliver exceptional client service. Directors of Client Engagement work closely with sales, marketing, and product teams to align client goals with company offerings and to identify opportunities for upselling or cross-selling. Their primary goal is to enhance client satisfaction and loyalty, contributing to long-term business success.

What are the key skills and qualifications needed to thrive as a director of client engagement?

To excel as a Director of Client Engagement, you need expertise in client relationship management, strategic planning, and business development, often supported by a bachelor's or master's degree in business or a related field. Familiarity with CRM platforms (such as Salesforce), data analytics tools, and project management systems is crucial. Exceptional leadership, negotiation skills, and the ability to communicate persuasively help you build trust and motivate teams. These capabilities are essential for driving client satisfaction, fostering long-term partnerships, and achieving organizational growth.

What are the main challenges a director of client engagement might face when aligning client needs with company objectives?

A Director of Client Engagement often navigates the challenge of balancing client expectations with the company's strategic goals and resource limitations. This involves continuous communication with both clients and internal teams to ensure deliverables meet quality standards while also aligning with business priorities. Successfully managing this balance requires strong negotiation skills, adaptability, and a deep understanding of both the client's industry and your own company's capabilities. Overcoming these challenges can lead to stronger partnerships and opportunities for business growth.

What is the difference between Director Client Engagement vs Client Relationship Manager?

AspectDirector Client EngagementClient Relationship Manager
ResponsibilitiesOversees strategic client engagement initiatives, manages large accounts, and leads client retention strategies.Maintains daily client relationships, addresses client needs, and ensures customer satisfaction.
Required CredentialsBachelor’s degree; often advanced degrees or certifications in business or marketing.Bachelor’s degree; experience in customer service or sales roles.
Work EnvironmentStrategic, leadership-focused, often in corporate or agency settings.Operational, client-facing, often in sales or customer service departments.
Industry UsageCommon in marketing, consulting, and B2B services.Common in sales, banking, and service industries.

The main difference is that a Director Client Engagement focuses on strategic oversight and long-term client relationships, while a Client Relationship Manager handles day-to-day client interactions and satisfaction. Both roles require strong communication skills, but the Director role involves higher-level planning and leadership.

What are the most commonly searched types of Client Engagement jobs in Wisconsin?

The most popular types of Client Engagement jobs in Wisconsin are:

What are popular job titles related to Director Client Engagement jobs in Wisconsin?

For Director Client Engagement jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Director Client Engagement jobs in Wisconsin look for?

The top searched job categories for Director Client Engagement jobs in Wisconsin are:

What cities in Wisconsin are hiring for Director Client Engagement jobs?

Cities in Wisconsin with the most Director Client Engagement job openings:

Infographic showing various Director Client Engagement job openings in Wisconsin as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 10% Part Time, and 5% Contract. Highlights an 70% Physical, 4% Hybrid, and 26% Remote job distribution, with an average salary of $92,457 per year, or $44.5 per hour.

Supervisor, Client Engagement

Default Brand

WI • On-site

$64 - $75/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted yesterday

New


Job description

Victory Capital (NASDAQ: VCTR) is a diversified global asset management firm. We serve institutional,
intermediary, and individual clients through our Investment Franchises and Solutions Platform, which
manage specialized investment strategies across traditional and alternative asset classes. Our
differentiated approach combines the power of investment autonomy with the support of a robust, fully
integrated operational and distribution platform. Clients have access to focused, top-tier investment
talent equipped with comprehensive resources designed to deliver competitive long-term performance.

Victory Capital is headquartered in San Antonio, Texas. To learn more, visit www.vcm.com or follow us
on Facebook, Twitter (X), and LinkedIn.

General Summary and Purpose:

We are looking for a motivated and experienced leader to join Victory Capital InVest. In this role you will
influence and lead a group of Service and Acquisition Specialists in delivering world-class service to our
investors while attaining team goals, promoting productivity, and achieving operational excellence.

You will report to the Director, Victory Capital InVest

You Will:
  • Coach, mentor, and influence a team of 10 to 15 service representatives responsible to the
    Victory Capital Investors for account servicing of mutual fund and 529 College Savings Plan (CSP)
    accounts
  • Lead team to deliver on performance goals including efficiency and customer service standards
  • Manage the live-chat team and voice channel
  • Monitor customer interactions to ensure quality and compliant standards are met
  • Manage adherence to regulatory standards and internal policies
  • Implement strategies to deepen customer relationships across all product lines
You Have:
  • Proven ability to lead teams to achieve business goals while maintaining high service standards
    in a contact center environment
  • Ability to independently master new concepts
  • Developed strategies to promote sustained performance across all key metrics
  • Effectively lead teams through a dynamic environment of change
  • Excellent verbal and written communication skills
  • Foundational business knowledge of managing revenue and expenses
  • Delivered operational excellence through employee adoption of and execution
  • Experience in financial services industry
  • Experience leading and coaching others preferably in a contact center environment
  • FINRA Securities Industry Essentials (SIE), Series 7, Series 63 (or must obtain within 1-year of hiredate)
  • FINRA Series 24 (or must obtain within 1-year of hire date)
Preferred Skills:
  • Investments service and sales experience
  • Ability to facilitate problem solving with the team and promote a shared sense of ownership of business outcomes and customer outcomes
  • Working knowledge of mutual funds, college savings plans, 403b, and brokerage products
  • Project management experience and ability to meet deadlines
  • Medical
  • Dental
  • Vision plans
  • Flexible PTO
  • Family Medical and Disability Leaves
  • Education Tuition Reimbursement
  • a 401k plan with a generous employer match.
Target Compensation:

The target base salary range for this position is $63,750 - $ 75,000.

Salaries are determined based on internal equity, internal salary ranges, market data/ranges, applicant’s
skills and prior relevant experience, certain degrees, and certifications.
Victory Capital Management operates a pay-for-performance compensation philosophy and total
compensation may vary based on role, location, department and individual performance.

Victory Capital Management’s total compensation package includes the opportunity for annual
compensation bonuses and/or commissions and a generous benefits package.

We are committed to equal employment opportunity without regard to actual or perceived
race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender
(including pregnancy, childbirth, pregnancy-related conditions, and lactation), gender identity
or expression (including transgender status), sexual orientation, marital status, military service
and veteran status, physical or mental disability, genetic information, height, weight, hair
texture or a hairstyle historically associated with race to include braids, locks, or twists; or any
other characteristic protected by applicable federal, state, or local laws and ordinances.

Qualifications Skills Behaviors Motivations Education Experience Licenses & Certifications

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.

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