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Loyalty Program Manager Jobs in Wisconsin (NOW HIRING)

WI ยท On-site

$90 - $120/hr

Maintain program rule documentation and align terms and conditions with live experiences * Partner with Legal, Product, Technology, Finance, Accounting, Loyalty Performance, and brands on loyalty ...

New

Positive promotion of Fleet Farm customer loyalty program, credit card, and other company ... management experience within a Big Box retailer preferred. * Proven ability to lead, coach, and ...

Positive promotion of Fleet Farm customer loyalty program, credit card, and other company ... management experience within a Big Box retailer preferred. * Proven ability to lead, coach, and ...

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Loyalty Program Manager information

See Wisconsin salary details

$38.9K

$108.5K

$158.5K

How much do loyalty program manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for loyalty program manager in Wisconsin is $108,466.00, according to ZipRecruiter salary data. Most workers in this role earn between $80,200.00 and $133,700.00 per year, depending on experience, location, and employer.

What does a loyalty program manager do?

A Loyalty Program Manager is responsible for designing, implementing, and managing customer loyalty programs that encourage repeat business and foster customer engagement. They analyze customer data, develop strategies to improve customer retention, and coordinate with marketing, sales, and IT teams to ensure the program's success. Additionally, they monitor program performance, handle customer feedback, and make adjustments to maximize effectiveness and customer satisfaction.

What are the key skills and qualifications needed to thrive as a loyalty program manager, and why are they important?

To thrive as a Loyalty Program Manager, you need expertise in marketing strategy, data analysis, and customer relationship management, typically supported by a degree in marketing or business. Familiarity with CRM platforms, loyalty program software, and analytics tools like Salesforce, Tableau, or Excel is essential. Strong interpersonal skills, creativity, and the ability to interpret consumer insights help you design engaging programs and foster customer loyalty. These skills are crucial for building effective loyalty initiatives that drive customer retention and business growth.

How does a loyalty program manager typically collaborate with marketing and customer service teams?

A Loyalty Program Manager works closely with marketing teams to design and execute campaigns that drive customer engagement and retention. They also coordinate with customer service teams to ensure smooth program enrollment, address member inquiries, and resolve any issues quickly. This cross-functional collaboration ensures that the loyalty program aligns with broader business objectives and delivers a seamless experience for members. Effective communication and project management skills are key to managing these partnerships and achieving program goals.

What is the difference between Loyalty Program Manager vs Customer Relationship Manager?

AspectLoyalty Program ManagerCustomer Relationship Manager
Primary FocusDesigning and managing loyalty programs to retain customersBuilding and maintaining overall customer relationships and satisfaction
Skills & CertificationsMarketing, data analysis, CRM tools, loyalty program platformsCustomer service, communication, CRM software, sales skills
Work EnvironmentMarketing teams, loyalty platforms, retail or hospitality sectorsSales departments, customer service centers, various industries

While both roles focus on customer engagement, the Loyalty Program Manager specializes in creating and managing loyalty initiatives to boost retention, whereas the Customer Relationship Manager oversees overall customer satisfaction and relationship building. The roles often overlap but serve distinct strategic purposes within organizations.

What is the role of a loyalty program manager?

A loyalty program manager oversees the design, implementation, and management of customer loyalty programs to increase engagement and retention. They analyze customer data, develop strategies to reward repeat business, and collaborate with marketing and sales teams to ensure program effectiveness. Strong analytical skills and familiarity with CRM tools are essential for success in this role.

What are the most commonly searched types of Loyalty Program jobs in Wisconsin?

The most popular types of Loyalty Program jobs in Wisconsin are:

What are popular job titles related to Loyalty Program Manager jobs in Wisconsin?

For Loyalty Program Manager jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Loyalty Program Manager jobs in Wisconsin look for?

The top searched job categories for Loyalty Program Manager jobs in Wisconsin are:

What cities in Wisconsin are hiring for Loyalty Program Manager jobs?

Cities in Wisconsin with the most Loyalty Program Manager job openings:

Infographic showing various Loyalty Program Manager job openings in Wisconsin as of August 2026, with employment types broken down into 100% Full Time. Highlights an 74% In-person, and 26% Remote job distribution, with an average salary of $108,466 per year, or $52.1 per hour.

Loyalty Experience Manager

Jobtailor

WI โ€ข On-site

$90 - $120/hr

Other

Posted yesterday

New


Job description

  • Serve as the subject matter expert and program owner for defined loyalty experiences across brands and points of sale
  • Ensure consistent end-to-end experiences across site experience, communications, and agent support articles
  • Maintain program rule documentation and align terms and conditions with live experiences
  • Partner with Legal, Product, Technology, Finance, Accounting, Loyalty Performance, and brands on loyalty experience changes
  • Maintain a prioritized enhancement backlog informed by data, traveler feedback, audits, and issue trends
  • Build business cases quantifying traveler impact, costs, expected returns, and loyalty economics
  • Own a key loyalty operations process end-to-end, including priorities, workflows, documentation, and outputs
  • Continuously improve operational processes for speed, quality, traveler outcomes, and risk management
  • Lead issue management, remediation, and cross-functional resolution for member-impacting issues
  • Execute bi-annual audits and monitor controls, KPIs, and guardrails across loyalty mechanics
Requirements
  • 7+ years of relevant experience
  • Experience in loyalty, marketing, product operations, or a related discipline
  • Experience running or optimizing complex customer programs and processes
  • Strong understanding of loyalty program mechanics and customer journeys
  • Proven ability to design and run scalable operational processes, documentation, and frameworks
  • Comfortable using data to diagnose issues, size opportunities, and measure impact
  • Experience with Excel, Tableau, or similar analytics platforms strongly preferred
  • Ability to interpret financial and performance data and understand P&L and unit economics impacts
  • Ability to build business cases balancing traveler value, cost, and commercial outcomes
  • Ability to collaborate across functions and levels using clear written and verbal communication
  • Ability to manage multiple projects while remaining organized and detail-oriented
  • Resilience and adaptability as priorities and strategies evolve
  • Proficiency with modern collaboration tools
  • Openness to leveraging AI and automation
  • Bachelorโ€™s degree preferred
Core Competencies

Demonstrates expertise in loyalty program mechanics and operational processes, with a strong ability to analyze data for decision-making and improve customer experiences. Proficient in building business cases that balance traveler value and commercial outcomes while managing cross-functional collaborations.

Highest-signal resume keywords
  • Loyalty Program Mechanics
  • Operational Process Design
  • Data Analysis and Interpretation
  • Business Case Development
  • Cross-Functional Collaboration
ATS Optimization KeywordsHard Skills
  • Loyalty Experience Management
  • Program Rule Documentation
  • Operational Workflow Management
  • KPI Monitoring
  • Customer Journey Optimization
Soft Skills
  • Organizational Skills
  • Detail-Oriented
  • Resilience
  • Adaptability
  • Clear Communication
Industry Keywords
  • Loyalty Marketing
  • Customer Programs
  • Financial Data Interpretation
  • P&L Understanding
  • Traveler Impact Analysis
Tools & Technologies
  • Excel
  • Tableau
  • Modern Collaboration Tools
  • Analytics Platforms
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