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Director Business Process Reengineering Jobs (NOW HIRING)

NYULMC

Director, Business Operations

New York, NY · On-site

Reporting to the Senior Director of Business Operations, Regulatory Affairs, and the Center for ... Lead strategic operational initiatives and business process reengineering across the clinical and ...

State of Vermont

Business Process Analyst

Barre, VT · On-site

$59K - $80K/yr

... reengineering systems, such as Lean methodologies or other similar process improvement tools. OR Professional certification in Project Management, Business Process Management, or Quality Processes ...

New

360 IT Professionals

Business Process Analyst

Lansing, MI · On-site

$61K - $83K/yr

Experienced with business process reengineering and identifying new applications of technology to business problems to make business more effective. Years of Experience: 12+ years of experience in ...

CIYIS

Business / Process Engineer

Albuquerque, NM · On-site

Support process reengineering and organizational transformation efforts. * Develop documentation supporting business decisions and modernization initiatives. * Assist with pilot programs and user ...

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How much do director business process reengineering jobs pay per year?

As of Sep 12, 2026, the average yearly pay for director business process reengineering in the United States is $129,462.00, according to ZipRecruiter salary data. Most workers in this role earn between $86,000.00 and $159,500.00 per year, depending on experience, location, and employer.

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Infographic showing various Director Business Process Reengineering job openings in the United States as of August 2026, with employment types broken down into 83% Full Time, 14% Part Time, and 3% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $129,462 per year, or $62.2 per hour.

Sr. Service & Process Designer

Sacramento, CA • Hybrid

eStaffLLC
See more jobs at eStaffLLCexternal

Full-time

Re-posted 15 days ago

Job description

We are seeking a Senior Service & Process Designer for a Hybrid position in Sacramento, California, for a client responsible for leading business process reengineering, service design, and customer experience transformation initiatives that support large-scale digital modernization programs. This role collaborates with business stakeholders, product teams, technical architects, and implementation teams to redesign business processes, optimize service delivery, and develop customer-centered solutions that improve operational efficiency and user experience. The Senior Service & Process Designer applies Human-Centered Design (HCD), Business Process Reengineering (BPR), and process modeling methodologies to support incremental modernization and digital transformation initiatives.


Key Responsibilities
 * Lead Business Process Reengineering (BPR) initiatives to improve business operations and customer service delivery.
 * Analyze current-state business processes and design future-state workflows supporting digital transformation.
 * Develop customer journeys, service blueprints, process maps, and operational workflows using Human-Centered Design (HCD) principles.
 * Identify opportunities to decompose complex business processes into incremental releases.
 * Facilitate stakeholder workshops, interviews, and collaborative design sessions.
 * Create business process documentation, workflow diagrams, and BPMN 2.0 process models.
 * Collaborate with Enterprise Architects, Technical Architects, Product Managers, Developers, and Organizational Change Management teams.
 * Support legacy modernization initiatives by redesigning business processes for cloud-based platforms and digital services.
 * Design omnichannel customer experiences that promote digital self-service.
 * Recommend process improvements that improve efficiency and customer outcomes.
 * Support implementation planning, release planning, operational readiness, and continuous improvement.
 * Ensure service designs align with organizational goals, business priorities, and user needs.

Minimum Qualifications

Required Experience
 * Minimum five (5) years of full-time experience in Business Process Reengineering (BPR) or Service Design.
 * Experience may be demonstrated using no more than three (3) projects.
 * Minimum two (2) years of full-time experience identifying logical groupings of business transactions for incremental release planning.
 * Experience may be demonstrated using no more than two (2) projects.

Preferred Qualifications
 * Experience leading workflow redesign for legacy modernization initiatives transitioning from Mainframe/COBOL environments to Salesforce and MuleSoft cloud platforms.
 * Lean Six Sigma Green Belt or Black Belt certification.
 * Demonstrated proficiency using BPMN 2.0 standards.
 * Experience designing Self-Service First omnichannel service delivery strategies.
 * Experience facilitating Human-Centered Design (HCD) workshops.
 * Knowledge of Agile, Scrum, or SAFe delivery methodologies.

 * Experience supporting large-scale government digital transformation initiatives.

 Education

 * Bachelor's degree required.