Director Business Operations Jobs in Boca Raton, FL

ABOUT GREYSTAR

Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $350 billion of real estate in more than 260 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over one million units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $34 billion of development assets and over $36.5 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com.

JOB DESCRIPTION SUMMARY

JOB DESCRIPTION

Security Leadership & Program Oversight

• Provide strategic leadership for all GMS security activities, ensuring alignment with Enterprise Safety & Security.
• Oversee security operations across GMS offices and properties, including guard services, access control, incident management, and related functions.
• Ensure effective communication and compliance with security SOPs and organizational standards.

Training, Preparedness & Incident Readiness

• Direct and monitor security training, drills, and exercises to ensure readiness and alignment with threat landscapes.
• Review and enhance incident management and extremeweather preparedness policies.
• Develop and coordinate scenariobased exercises to validate plans and identify improvements.

Risk Assessment & Operational Support

• Monitor national and international events to identify emerging risks and advise leadership on implications to operations and staff.
• Provide guidance on travel and event risk within corporate programs and policies.
• Conduct security audits and inspections; support integration of security practices in newly acquired businesses.
• Assess and recommend mitigation strategies, staffing, and equipment to support security posture.

Partnerships & Stakeholder Engagement

• Build and maintain strong working relationships with local law enforcement and public security authorities.
• Collaborate with GMS functional leaders and enterprise partners to ensure cohesive security performance.
• Provide subjectmatter guidance on security vendor selection, system installation, and technology updates.

Reporting, Compliance & Investigations

• Ensure accurate and timely incident reporting through the Origami system, enabling analysis and corrective action.
• Support data tracking and annual performance metrics for the security function.
• Participate in internal investigations in partnership with Legal and Human Resources.

• Bachelor's degree or equivalent experience.
• Minimum 10 years of relevant experience in security, risk management, or related disciplines.
• Strategic thinker with demonstrated leadership experience across distributed or remote business environments.
• Strong working knowledge of security operations, access control, CCTV, intrusion detection, and related technologies.
• Familiarity with public safety regulations and experience interfacing with law enforcement and public authorities.
• Effective communicator with strong verbal, written, and presentation skills.
• High proficiency with Microsoft Office tools (Word, Excel, PowerPoint).
• Strong analytical, problemsolving, and execution capabilities.
• Ability to work across cultures and time zones; willingness to travel extensively.

• Demonstrated leadership presence and ability to influence at all organizational levels.
• Proven project management capabilities with success delivering complex, multistakeholder initiatives.
• Strong ownership, accountability, and resultsdriven mindset.
• Exceptional analytical skills with the ability to link operational performance to outcomes and drive improvement.
• Clear and structured thinker capable of simplifying complex information for diverse audiences.
• Multilingual capabilities are an advantage.

• Team members work in an office or remote work environment. No special physical demands are required.
• Rare or occasional travel may be required to attend business meetings, training programs, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position.

#LI-BB1

#LI-Hybrid

Additional Compensation:

Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location.

• Corporate Positions:Inaddition to the base salary, this role may be eligible to participateina quarterly or annual bonus program based onindividual and company performance.
• Onsite Property Positions:Inaddition to the base salary, this role may be eligible to participatein weekly, monthly, and/or quarterly bonus programs.

Robust Benefits Offered*:

• Competitive Medical, Dental, Vision, and Disability & Lifeinsurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.
• Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.
• For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.
• 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
• 401(k) with Company Match up to 6% of pay after 6 months of service.
• Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).
• Employee Assistance Program.
• Critical Illness, Accident, HospitalIndemnity, PetInsurance and Legal Plans.
• Charitable giving program and benefits.

*Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listedinformation above due to Collective Bargaining Agreements and/or local governing authority.

Greystar will consider for employment qualified applicants with arrest and conviction records.

Greystar is an equal opportunity employer and does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, military or veteran status, or any other characteristic protected by applicable law.

Important Notice: Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses (@greystar.com). If you receive suspicious requests, please report them immediately to AskHR@greystar.com.