Director Aws Support Jobs (NOW HIRING)

Amazon Web Services (AWS) has been leading the world into the cloud computing era since its inception in 2006. The AWS Partner Network (APN) is the vital ecosystem we have created with our tens of thousands of consulting and technology partners, to promote AWS in every industry, every size of company, and every region of the world. APN offerings include validating partner qualifications in distinct areas, lead/opportunity sharing, training and certifications, marketing assistance, funding reimbursement, et al. The AWS Partner Systems team is responsible for external and internal supporting Partner Sales, the APN, and other elements driving the AWS partner ecosystem. We serve three groups of stakeholders: partners who work with us to sell AWS, customers who use AWS, and internal users responsible for driving AWS sales and adoption via partners.
Sales, Marketing and Global Services (SMGS)
AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.
Our team also puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here, which is why we aren't focused on how many hours you spend at work or online. Instead, we're happy to offer a flexible schedule so you can have a more productive and well-balanced life-both in and outside of work.
Are you interested in building secured, highly available, performant, and scalable systems, web services, products and integrations between cloud and on-prem applications that support AWS' current and future growth? Are you seeking an environment where you can drive innovation? Do you have a passion for ensuring a positive customer experience? This is the job for you.
AWS Partner Systems is looking for a results-oriented, self-driven Development who can help us create the next generation of distributed, scalable systems that support AWS' current and future business needs. In this role, you will enjoy working in a fast-paced environment, relish working with high volume of data, the challenge of highly complex business contexts that are typically being defined in real-time. You will design and develop services that processes millions of transactions in secured environment.
If you have cloud experience, love building , are self-directed, know how to get things done, are passionate learner, can mentor and lead teams, and are motivated to take on big challenges, this is the right job for you. In this position you will leverage your practical experience in building high-performance, reliable systems in a complex, multi-tiered, distributed environment (Service Oriented Architecture).
Key job responsibilities
We are looking for an experienced Software Development Engineer to help the team take Marketplace to the next level. As a Software Development Engineer on the team you will own significant portions of the product and will have significant influence on our strategy by helping define the next wave of product features and system architecture. The systems are complex and there are huge opportunities to work at all levels from the front end user experience, to a set of robust platform services, to system level pieces and everything in between. You should be somebody who enjoys working on complex system software, is customer-centric, and is passionate about building quality software as well as achieving operational excellence. A commitment to team work, hustle, and strong communication skills (to both business and technical partners) are essential.
The ideal candidate will have a demonstrable track record of success delivering new features or products. Has strong and implementation experience, strong knowledge of web services and protocols, and an in-depth knowledge of systems architectures. Experience with asynchronous workflow, big-data and AWS technologies is a plus.
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve.
BASIC QUALIFICATIONS
- 3+ years of non-internship professional software development experience
- 1+ years of software development engineer or related occupational experience
- 1+ years of designing and developing large-scale, multi-tiered, multi-threaded, embedded or distributed software applications, tools, systems, and services using: C#, C++, Java, or Perl experience
- 1+ years of Object Oriented Design experience
- Bachelor's degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field
PREFERRED QUALIFICATIONS
- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
- Bachelor's degree in computer science or equivalent
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, TX, Austin - 143,700.00 - 194,400.00 USD annually