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Director Application Support Jobs in Kansas (NOW HIRING)

City of Wichita

Technical Support Intern

Wichita, KS · On-site

$15.36/hr

... Application Support, Business Relationship Management, GIS, Data Science, Operations, Network ... directed and reviewed by staff members in professional exempt roles. This is an educational ...

City of Wichita, KS

Technical Support Intern

Wichita, KS · On-site

$15.36/hr

... directed and reviewed by staff members in professional exempt roles. This is an educational ... Learn application functionality and user issues * Assist with responding to and resolving support ...

City of Wichita, KS

Application Analyst

Wichita, KS · On-site +1

$61K - $108K/yr

Application Analyst Department: Information Technology Division: IT Administration Opening Date: 07 ... direct support to the Public Works department and other enterprise systems. The position performs ...

City of Wichita

Application Analyst

Wichita, KS · On-site

$61K - $108K/yr

... direct support to the Public Works department and other enterprise systems. The position performs ... By optimizing application performance, maintaining system security, and coordinating upgrades and ...

UNITED WAREHOUSE COMPANY

IT Support Specialist

Wichita, KS · On-site

$45K - $50K/yr

This position has no direct reports Position Type and Expected Hours of Work This is a full-time ... OS level application support, network and server monitoring and performance tuning * Installation ...

Mission Health

Director of Nursing

Cottonwood Falls, KS · On-site

$100K/yr

Provide clinical care through the direct application of the nursing process; perform and document ... Support regulatory compliance for the community and clinical items under their purview. * Clinical ...

Colby Health and Rehab

Director of Nursing

Colby, KS · On-site

$95K - $115K/yr

Provide clinical care through the direct application of the nursing process; perform and document ... Support regulatory compliance for the community and clinical items under their purview. * Clinical ...

Mission Health

Director of Nursing

Colby, KS · On-site

$115K/yr

Provide clinical care through the direct application of the nursing process; perform and document ... Support regulatory compliance for the community and clinical items under their purview. * Clinical ...

HaysMed

Applications Analyst I (On-Site)

Hays, KS · On-site

$85K - $133K/yr

An Application Analyst (Level I) provides primary support for the hospital's EMR and ancillary ... Under direct supervision, designs, documents, builds and modifies the complex critical applications ...

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Director Application Support information

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$27.6K

$143.8K

$183.7K

How much do director application support jobs pay per year?

As of Aug 1, 2026, the average yearly pay for director application support in Kansas is $143,756.00, according to ZipRecruiter salary data. Most workers in this role earn between $93,600.00 and $182,800.00 per year, depending on experience, location, and employer.

What are some common challenges faced by a Director of Application Support, and how can they be effectively managed?

A Director of Application Support often encounters challenges such as balancing resource allocation between urgent incident resolution and long-term system improvements, managing diverse stakeholder expectations, and ensuring the team stays updated with evolving technologies. Effective management involves fostering strong communication channels with business units and IT teams, implementing clear escalation protocols, and investing in ongoing training for team members. Building a proactive culture that emphasizes root cause analysis and continuous service improvement is also key to success in this role.

What does a Director of Application Support do?

A Director of Application Support oversees the teams and processes responsible for maintaining, troubleshooting, and improving software applications within an organization. They ensure that applications run smoothly, address user issues efficiently, and implement best practices for support and upgrades. This role involves collaborating with IT, development, and business units to align application performance with organizational goals, as well as managing budgets, staffing, and vendor relationships related to application support.

What are the key skills and qualifications needed to thrive as a Director of Application Support, and why are they important?

To thrive as a Director of Application Support, you need strong leadership abilities, in-depth knowledge of application management, and a relevant degree in computer science or a related field. Familiarity with IT service management frameworks (such as ITIL), ticketing systems, and enterprise software platforms is typically required, along with certifications like ITIL or PMP. Exceptional communication, problem-solving, and stakeholder management skills help build effective teams and foster collaboration across departments. These skills ensure reliable application performance, timely issue resolution, and alignment of IT services with organizational goals.
What are the most commonly searched types of Application Support jobs in Kansas? The most popular types of Application Support jobs in Kansas are:
What are popular job titles related to Director Application Support jobs in Kansas? For Director Application Support jobs in Kansas, the most frequently searched job titles are:
What job categories do people searching Director Application Support jobs in Kansas look for? The top searched job categories for Director Application Support jobs in Kansas are:
What cities in Kansas are hiring for Director Application Support jobs? Cities in Kansas with the most Director Application Support job openings:
Director Application Support jobs near you

ERP Application Support Specialist

Nazdar SourceOne

Lenexa, KS • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 25 days ago

Nazdar rating

9.1

Company rating: 9.1 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

About The Company
Nazdar has been in business for over 100 years and is one of the leading ink manufacturers for screen and wide-format inkjet printing. Nazdar manufactures the most comprehensive selection of UV, water-based, and solvent-based screen printing inks, flexographic inks, and wide-format digital inks obtainable from a single source. Nazdar inks are primarily used by printers in the Point of Purchase (POP), Banner, Container, Industrial, Metal, Nameplate- Membrane Switch, Roll Label, Sign, and Textile decorating markets.
About The Job
As a manufacturing and distribution business, our operations depend on Infor M3 ERP running reliably across production, supply chain, warehousing, and order fulfilment as well as key finance functions of AR, AP and Financial reporting. The ERP Application Support Specialist is the day-to-day point of contact for users of the M3 platform, triaging, troubleshooting, and resolving the questions, incidents, and service requests that come from the shop floor, the warehouse, and the wider business.
Sitting within the IT team, this role keeps users productive and the application running smoothly. The specialist works closely with operational and functional teams, developers, and contributes to the ongoing improvement, configuration, and documentation of the M3 environment.
This is a hands-on support role suited to someone who enjoys problem-solving, understands how an ERP underpins a manufacturing and distribution operation, and is comfortable owning issues from first report to resolution.
This role is ideal for someone who is both detail-oriented and process-driven.
Duties And Responsibilities
  • Serve as the first and second line of support for Infor M3 users, responding to questions, incidents, and service requests.
  • Log, prioritize, track, and resolve tickets through the IT service desk / ITSM tool, keeping users informed throughout.
  • Diagnose functional and technical issues across the M3 modules that drive our operation - production and shop-floor reporting, materials planning (MRP), inventory and warehouse management, procure-to-pay, and order-to-cash / distribution - and identify root cause.
  • Support the integrations and interfaces that connect M3 to customers, suppliers, and third-party systems (e.g. Infor ION, MEC, EDI, Avalara, ShipERP), monitoring for failures and reprocessing where needed.
  • Perform routine application configuration and administration: user setup, roles and authorizations (MUA), function options, and standard settings.
  • Support reporting and analytics requests, including document output (e.g. picking lists, dispatch and customer documents) and a homegrown BI application written in Delphi heavily integrated with M3.
  • Coordinate with Infor support to escalate, track, and close out vendor-side issues.
  • Participate in testing of patches, fixes, and updates - including regression testing for periodic CloudSuite / multi-tenant updates - and help validate changes before they reach users.
  • Create and maintain knowledge base articles, standard operating procedures, and user guides; deliver informal training and floor-walking across office, warehouse, and production users.
  • Work with functional / business analysts and developers to scope enhancements and hand off issues that require configuration or development beyond standard support.
  • Identify recurring issues and opportunities for improvement and contribute to the continuous improvement of the ERP environment and its supporting business processes.
  • Some out-of-hours support, for critical issues affecting production, key financial reporting deadlines and validating production upgrades.

Qualifications And Skills
Required
  • Bachelor's degree in Information Technology, Business Systems, Data Management, or related field (or equivalent experience).
  • 3+ years of experience supporting ERP systems (user administration, data management, or functional support).
  • Familiarity with ITSM / ticketing tools and structured incident and request management.
  • Strong troubleshooting and analytical skills, with the ability to investigate methodically and document findings clearly.
  • Excellent written and verbal communication, with the ability to explain technical issues to non-technical users.
  • Customer-service mindset, with patience and empathy to support users of varying technical confidence across office, warehouse, and production environments.
  • Experience working with Microsoft 365 applications (Outlook, Excel, PowerPoint, Teams, etc.).

Preferred
  • Direct experience with the Infor M3 ecosystem: H5 client, Smart Office, Infor OS, ION, MEC, Infor Document Management (IDM)
  • Understanding of the M3 data model and the ability to run queries or analyze data to investigate issues (e.g. SQL for on-premise environments).
  • Exposure to ERP customizations and the development tools around M3 (e.g. MAK, Mongoose), enough to liaise effectively with developers.
  • Familiarity with EDI and supplier / customer integrations common in distribution.
  • Experience supporting cloud-hosted / Infor CloudSuite environments and the cadence of managed updates.
  • ITIL Foundation certification or equivalent process awareness

Here's What's In It For You
We are an Equal Opportunity Employer that values our employees and offers a competitive pay and benefits package, an encouraging, supportive environment with training, professional development, recognition programs, and career growth opportunities. Our benefits include medical, dental, vision, 401(k), life insurance, flexible spending account options, paid short-term and long-term disability, paid time off, and paid Company holidays.
We believe that people will always be the heart of our success. That is why we truly value our employees and work to inspire them. When these two powerful elements intersect in a workplace people do extraordinary things.
We are committed to delivering a work experience that is rewarding and fun, and are proud to have one of the longest-tenured staff in the industry. We invite you to bring your skills and expertise to our team and supply the fuel for growth.
If this sounds like you, let us know. We cannot wait to meet you!
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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