Amazon Connect
Dallas, TX · On-site
... of direct work deliverables to come from American Airlines Employee team manager * Proven ... Amazon Connect
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Amazon Connect
Dallas, TX · On-site
... of direct work deliverables to come from American Airlines Employee team manager * Proven ... Amazon Connect
Senior Salesforce Voice Amazon Connect Engineer
Frisco, TX · On-site
$117K - $143K/yr
Direct hands on experience with Salesforce Voice Service Cloud Voice. Strong experience with Salesforce Service Cloud and OmniChannel administration. Experience supporting Amazon Connect contact ...
Senior Salesforce Voice Amazon Connect Engineer
Frisco, TX · On-site
$117K - $143K/yr
Direct hands on experience with Salesforce Voice Service Cloud Voice. Strong experience with Salesforce Service Cloud and OmniChannel administration. Experience supporting Amazon Connect contact ...
Senior Salesforce Voice Amazon Connect Engineer
Frisco, TX · On-site
$51.75 - $66.75/hr
Direct hands on experience with Salesforce Voice Service Cloud Voice. Strong experience with Salesforce Service Cloud and Omni Channel administration. Experience supporting Amazon Connect contact ...
Senior Salesforce Voice Amazon Connect Engineer
Frisco, TX · On-site
$51.75 - $66.75/hr
Direct hands on experience with Salesforce Voice Service Cloud Voice. Strong experience with Salesforce Service Cloud and Omni Channel administration. Experience supporting Amazon Connect contact ...
Direct experience with Amazon Connect, Avaya, Genesys, or Cisco telephony platforms and their migration to cloud-based enviro
Direct experience with Amazon Connect, Avaya, Genesys, or Cisco telephony platforms and their migration to cloud-based enviro
General Information
Fort Worth, TX · On-site
$192K - $307K/yr
With deep expertise spanning Salesforce Service Cloud, ServiceNow, Genesys, NICE, Amazon Connect ... Director: $175,000-$281,000 All other locations: Director: $161,000-$258,000 In addition ...
General Information
Fort Worth, TX · On-site
$192K - $307K/yr
With deep expertise spanning Salesforce Service Cloud, ServiceNow, Genesys, NICE, Amazon Connect ... Director: $175,000-$281,000 All other locations: Director: $161,000-$258,000 In addition ...
Senior Product Manager
Dallas, TX · On-site +1
$50 - $60/hr
Preferred Experience · Direct experience with Amazon Connect, Avaya, Genesys, or Cisco telephony platforms and their migration to cloud-based environments. · Knowledge of CRM platforms (e.g ...
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Senior Product Manager
Dallas, TX · On-site +1
$50 - $60/hr
Preferred Experience · Direct experience with Amazon Connect, Avaya, Genesys, or Cisco telephony platforms and their migration to cloud-based environments. · Knowledge of CRM platforms (e.g ...
Direct experience administering and optimizing modern CCaaS platforms such as Five9, Amazon Connect, CXOne, etc... Project Management: Ability to manage multiple tasks and projects simultaneously.
Direct experience administering and optimizing modern CCaaS platforms such as Five9, Amazon Connect, CXOne, etc... Project Management: Ability to manage multiple tasks and projects simultaneously.
... Amazon Connect, inContact, RingCentral, etc... * Direct experience with phone number asset management processes strongly preferred. * Strong written and verbal communication skills * Strong Time ...
... Amazon Connect, inContact, RingCentral, etc... * Direct experience with phone number asset management processes strongly preferred. * Strong written and verbal communication skills * Strong Time ...
Business Analyst Information Technology
Plano, TX · On-site
$90 - $115/hr
Director of Data & AnalyticsTravel is required as needed - 10%About the RoleWe're hiring a Business ... We run Salesforce Service Cloud with Amazon Connect for our customer service organization, and our ...
Business Analyst Information Technology
Plano, TX · On-site
$90 - $115/hr
Director of Data & AnalyticsTravel is required as needed - 10%About the RoleWe're hiring a Business ... We run Salesforce Service Cloud with Amazon Connect for our customer service organization, and our ...
Director of Data & Analytics Travel is required as needed - 10% About the Role We're hiring a ... We run Salesforce Service Cloud with Amazon Connect for our customer service organization, and our ...
Director of Data & Analytics Travel is required as needed - 10% About the Role We're hiring a ... We run Salesforce Service Cloud with Amazon Connect for our customer service organization, and our ...
Director of Data & Analytics Travel is required as needed - 10% About the Role We're hiring a ... We run Salesforce Service Cloud with Amazon Connect for our customer service organization, and our ...
Director of Data & Analytics Travel is required as needed - 10% About the Role We're hiring a ... We run Salesforce Service Cloud with Amazon Connect for our customer service organization, and our ...
Human Resources Assistant 3
Irving, TX · On-site
$36K - $46K/yr
DatamanUSA is looking for a Human Resources Assistant 3 for our direct client based in TX. This is ... using Amazon Connect. *) Prior experience using ServiceNow. Skills: Bachelor's degree and 2 years ...
Human Resources Assistant 3
Irving, TX · On-site
$36K - $46K/yr
DatamanUSA is looking for a Human Resources Assistant 3 for our direct client based in TX. This is ... using Amazon Connect. *) Prior experience using ServiceNow. Skills: Bachelor's degree and 2 years ...
Help Desk Supervisor
San Antonio, TX · On-site
... directed processes. * Participate in operational meetings, readiness reviews, and continuous ... Experience with Amazon Connect. * Experience with Gemini, AI platform. * Must be able to report ...
Help Desk Supervisor
San Antonio, TX · On-site
... directed processes. * Participate in operational meetings, readiness reviews, and continuous ... Experience with Amazon Connect. * Experience with Gemini, AI platform. * Must be able to report ...
... directed processes. * Participate in operational meetings, readiness reviews, and continuous ... Experience with Amazon Connect. * Experience with Gemini, AI platform. * Must be able to report ...
... directed processes. * Participate in operational meetings, readiness reviews, and continuous ... Experience with Amazon Connect. * Experience with Gemini, AI platform. * Must be able to report ...
Help Desk Supervisor
San Antonio, TX · On-site
... directed processes. * Participate in operational meetings, readiness reviews, and continuous ... Experience with Amazon Connect. * Experience with Gemini, AI platform. * Must be able to report ...
Help Desk Supervisor
San Antonio, TX · On-site
... directed processes. * Participate in operational meetings, readiness reviews, and continuous ... Experience with Amazon Connect. * Experience with Gemini, AI platform. * Must be able to report ...
Business Analyst Information Technology
Plano, TX · On-site
$85 - $110/hr
Director of Data & Analytics Travel is required as needed - 10% About the Role We're hiring a ... We run Salesforce Service Cloud with Amazon Connect for our customer service organization, and our ...
Business Analyst Information Technology
Plano, TX · On-site
$85 - $110/hr
Director of Data & Analytics Travel is required as needed - 10% About the Role We're hiring a ... We run Salesforce Service Cloud with Amazon Connect for our customer service organization, and our ...
Help Desk Supervisor
San Antonio, TX · On-site
... directed processes. * Participate in operational meetings, readiness reviews, and continuous ... Experience with Amazon Connect. * Experience with Gemini, AI platform. * Must be able to report ...
Help Desk Supervisor
San Antonio, TX · On-site
... directed processes. * Participate in operational meetings, readiness reviews, and continuous ... Experience with Amazon Connect. * Experience with Gemini, AI platform. * Must be able to report ...
Help Desk Supervisor
San Antonio, TX · On-site
... directed processes. * Participate in operational meetings, readiness reviews, and continuous ... Experience with Amazon Connect. * Experience with Gemini, AI platform. * Must be able to report ...
Help Desk Supervisor
San Antonio, TX · On-site
... directed processes. * Participate in operational meetings, readiness reviews, and continuous ... Experience with Amazon Connect. * Experience with Gemini, AI platform. * Must be able to report ...
Senior Full Stack Engineer (Realtime & Voice) Customer Experience Platform
Austin, TX · On-site
$150 - $210/hr
... Amazon Connect), streaming speech-to-text and text-to-speech pipelines, realtime model ... Through HTS, our B2B division, the company supercharges its partners' direct channels by ...
Senior Full Stack Engineer (Realtime & Voice) Customer Experience Platform
Austin, TX · On-site
$150 - $210/hr
... Amazon Connect), streaming speech-to-text and text-to-speech pipelines, realtime model ... Through HTS, our B2B division, the company supercharges its partners' direct channels by ...
... Amazon Connect), streaming speech-to-text and text-to-speech pipelines, realtime model ... Through HTS, our B2B division, the company supercharges its partners' direct channels by ...
... Amazon Connect), streaming speech-to-text and text-to-speech pipelines, realtime model ... Through HTS, our B2B division, the company supercharges its partners' direct channels by ...
Director Amazon Connect information
What does a director Amazon Connect do?
A Director Amazon Connect is responsible for overseeing the strategy, implementation, and ongoing management of Amazon Connect, which is Amazon's cloud-based contact center service. This role typically involves leading teams that design, deploy, and optimize customer service solutions using Amazon Connect's features such as omnichannel communications, automation, and integrations with other AWS services. The director collaborates with stakeholders to ensure that customer service operations meet business goals, improve customer experiences, and leverage the latest cloud technologies. They also set best practices, manage budgets, and ensure compliance with data security standards.
What are the key skills and qualifications needed to thrive as a director Amazon Connect?
To thrive as a Director Amazon Connect, you need deep expertise in cloud contact center solutions, leadership experience, and a strong background in technology management or computer science. Familiarity with Amazon Connect, AWS services, contact center platforms, and relevant certifications such as AWS Certified Solutions Architect are typically required. Exceptional communication, strategic thinking, and stakeholder management skills set top candidates apart in this role. These skills ensure the effective delivery of customer experience solutions, alignment with business goals, and successful leadership of cross-functional teams.
How does a director Amazon Connect typically collaborate with cross-functional teams to implement cloud contact center solutions?
A Director of Amazon Connect works closely with cross-functional teams such as IT, customer service, product management, and external vendors to design and deploy scalable contact center solutions. They facilitate communication between technical teams and business stakeholders to ensure that solutions align with organizational goals and customer needs. This role often involves leading project planning sessions, overseeing implementation timelines, and troubleshooting complex integration issues. Effective collaboration and strong leadership are essential to drive successful adoption and continuous improvement of Amazon Connect services.
What are the most commonly searched types of Amazon Connect jobs in Texas?
The most popular types of Amazon Connect jobs in Texas are:
What are popular job titles related to Director Amazon Connect jobs in Texas?
For Director Amazon Connect jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Director Amazon Connect jobs in Texas look for?
The top searched job categories for Director Amazon Connect jobs in Texas are:
What cities in Texas are hiring for Director Amazon Connect jobs?
Cities in Texas with the most Director Amazon Connect job openings:
