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Director Customer Experience Operations Jobs in Texas

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Director Customer Experience Operations information

What does a director of customer experience operations do?

A director of customer experience operations oversees strategies and processes to improve customer satisfaction and loyalty. They manage teams, analyze customer feedback, implement service improvements, and often use tools like CRM systems to ensure consistent and high-quality customer interactions.

What does a director of customer experience operations make?

A director of customer experience operations typically earns a salary ranging from $100,000 to $180,000 annually, depending on the industry, company size, and location. They oversee customer service strategies, improve customer satisfaction, and often manage teams using tools like CRM software. Compensation may also include bonuses and benefits based on performance and company policies.

What are the most commonly searched types of Customer Experience Operations jobs in Texas?

The most popular types of Customer Experience Operations jobs in Texas are:

What are popular job titles related to Director Customer Experience Operations jobs in Texas?

For Director Customer Experience Operations jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Director Customer Experience Operations jobs in Texas look for?

The top searched job categories for Director Customer Experience Operations jobs in Texas are:

What cities in Texas are hiring for Director Customer Experience Operations jobs?

Cities in Texas with the most Director Customer Experience Operations job openings:

Infographic showing various Director Customer Experience Operations job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution.

Director, Customer Experience & Transformation

PSS Industrial Group

Houston, TX • On-site

$100 - $130/hr

Other

Re-posted 2 hours ago


Job description

PSS Industrial Group is seeking a Director of Customer Experience based in Houston, TX. This role is essential for transforming customer interactions into a structured operational model across the organization. Responsibilities include developing a company-wide customer experience strategy, collaborating with various departments to enhance service delivery, and improving customer retention.

The ideal candidate should have over seven years of leadership experience in industrial distribution, excel in analytics and communication, and be adept at setting and measuring KPIs. The company offers a hybrid working model and comprehensive benefits.

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