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Direct Support Worker Jobs in Ontario (NOW HIRING)

HomeCleans

Household Support Worker

Toronto, ON · On-site

CA$21 - CA$24/hr

Training & development We are seeking a compassionate, dependable, and professional Household Support Worker / Companion Caregiver to provide in-home support to our client. The ideal candidate will ...

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Direct Support Worker information

See Ontario salary details

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How much do direct support worker jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for direct support worker in Ontario is $12.48, according to ZipRecruiter salary data. Most workers in this role earn between $9.38 and $14.90 per hour, depending on experience, location, and employer.

What are some common challenges faced by direct support workers, and how can they be managed effectively?

Direct Support Workers often encounter challenges such as managing clients with complex behavioral or medical needs and adapting to varying routines. Effective communication, patience, and ongoing training are essential in navigating these situations. Building strong, trusting relationships with clients and collaborating closely with families and healthcare professionals can also help manage difficulties. Many organizations provide regular supervision and access to support networks, which can be valuable resources for addressing workplace challenges.

What are the duties of a direct support worker?

A direct support worker provides assistance to individuals with disabilities or chronic health conditions, helping with daily activities such as personal care, meal preparation, medication management, and transportation. They also support clients in developing independence and social skills, often working in community or residential settings and following care plans under supervision.

What is the difference between Direct Support Worker vs Personal Care Assistant?

AspectDirect Support WorkerPersonal Care Assistant
CertificationsOften requires certifications like CPR, First Aid, and sometimes specialized trainingMay require similar certifications, especially First Aid and CPR, but less specialized training
Work EnvironmentSupports individuals with disabilities, mental health, or developmental needs in community or residential settingsProvides personal care services in clients' homes or healthcare facilities
Employer & IndustryNonprofits, government agencies, healthcare providersHome healthcare agencies, private households, healthcare facilities

Both roles involve assisting individuals with daily activities, but Direct Support Workers typically work with people with disabilities or mental health needs in community settings, while Personal Care Assistants mainly provide personal care in home or healthcare environments. The certifications and work environments overlap, but the focus and client needs differ slightly.

What are the key skills and qualifications needed to thrive as a direct support worker, and why are they important?

To thrive as a Direct Support Worker, you need a foundational understanding of person-centered care, basic health and safety practices, and often a high school diploma or equivalent. Familiarity with documentation systems, assistive technology, and first aid/CPR certification is typically required. Strong interpersonal skills, patience, and the ability to communicate compassionately make someone stand out in this role. These skills are crucial to effectively support individuals with disabilities, ensure their well-being, and foster independence in daily living.

What is a direct support worker?

As a direct support worker, you provide care and training for people with developmental disabilities. You offer community support by using your skills and experience to help individuals become more active and social. Some direct support workers provide live-in, 24-hour support for clients, while others provide care on a regular, but less constant, basis. A career as a direct support worker requires you have some formal qualifications and education, typically a bachelor’s degree in health, counseling, or a related field.

More about Direct Support Worker jobs
What are popular job titles related to Direct Support Worker jobs in ON? For Direct Support Worker jobs in ON, the most frequently searched job titles are:
Direct Support Worker jobs near you
Infographic showing various Direct Support Worker job openings in Ontario as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 28% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $25,967 per year, or $12.5 per hour.

Direct Support Worker, Full-Time, Sleep Overnight shifts, Aldaview Services

Tri-County Mennonite Homes

New Hamburg, ON • On-site

CA$18.42 - CA$19.66/hr

Full-time, Part-time

Medical, Dental, Life, Retirement

Posted 7 days ago

Job description

DIRECT SUPPORT WORKER
Full-Time, Sleep Overnight shifts
Aldaview Services, Tri-County Mennonite Homes
New Hamburg, ON

About Aldaview Services:
Aldaview Services supports adults with intellectual/developmental disabilities, empowering its clients to be self-sufficient and nurturing self-determination. Aldaview Services promotes a positive workplace culture where employees can participate in professional development and enhance their skills.

Aldaview Services is organized to provide facilitation and support for persons with intellectual/developmental disabilities. Our services and activities are geared to promote community involvement and participation at the level desired by the individual. We seek to promote daily involvement within the community, including opportunities for physical and emotional wellness, social and spiritual growth, and leisure and recreational activities.

About the role:
The Direct Support Worker is responsible to the Primary Direct Support on shift for guidance and direction, and reports to the Program Manager. The Direct Support Worker provides support and assistance to individuals that promotes their independence and is person centered. The Direct Support Worker in this position will have a line covering Sleep Overnight shifts and potentially every other weekend.

WAGE:

$18.42 to $19.66 hourly
QUALIFICATIONS

  • Post-secondary degree/diploma in the social services field, such as a DSW/PSW or enrolled in a related college or university program is preferred.
    OR
    Related experience working with adults with intellectual/developmental disabilities.
  • CPR, Emergency First Aid, NVCI
  • Aldaview employees will be responsible for driving residents' appointments, activities etc. therefore a G license required
  • Experience supporting individuals with Dual Diagnosis, Mental Health & Addictions would be an asset

KNOWLEDGE, SKILLS AND ABILITIES

  • Good verbal and written communication skills
  • Ability to advocate for others
  • Strong problem-solving skills and takes initiative in making improvements
  • Ability to contribute to a safe environment for co-workers and clients.
  • Can communicates respectfully, openly and honestly.
  • Demonstrated experience working with adults with an intellectual/developmental disability is preferable.

About Tri-County Mennonite Homes:

WHAT WE OFFER:

  • Full-time, part-time opportunities
  • Pension plan
  • Supports worker enrollment in the DSW apprenticeship
  • Health and dental benefits
  • Short-term disability
  • Life insurance
  • Paid orientation
  • Training opportunities and career development
  • Employee appreciation lunches and events
  • Employee Assistance Program
  • A quality work life committee.
  • Tuition support programs
  • A positive and supportive working environment
  • Opportunities for advancement within the agency

New employees will be required to complete a vulnerable sector check and TB test as part of the onboarding process.

Tri-County Mennonite Homes does not require COVID-19 vaccination as a part of the onboarding process, however TCMH continues to strongly recommend "up-to-date" COVID-19 vaccinations.

Tri-County Mennonite Homes is a leader in providing services to seniors and adults with developmental disabilities. With dedicated staff and volunteers, we operate three divisions: Greenwood Court in Stratford, Nithview Community in New Hamburg, and Aldaview Services in New Hamburg. Our mission is "Making Every Day Matter".

Tri-County Mennonite Homes is pleased to accommodate individual needs in accordance with the Accessibility of Ontarians with Disabilities Act, 2005 (AODA), within our recruitment process. If you require accommodation at any time throughout the recruitment process, please speak with our Human Resources Consultant.