Direct Mail Coordinator Jobs in Silver Spring, MD

A well-established direct mail fundraising agency based in McLean, VA, is seeking an experienced Group Director to join our team. We are looking for a motivated, detail-oriented professional with experience managing direct mail fundraising campaigns and coordinating all aspects of campaign production.

We offer a flexible work schedule (will consider a hybrid schedule), a casual work environment, free parking, and a competitive benefits package that includes CareFirst medical plans, 401(k), Flexible Spending Account (FSA), Health Savings Account (HSA), dental and vision, life insurance, and short- and long-term disability insurance. The ideal candidate will have experience managing multiple direct mail campaigns, collaborating with internal departments, and serving as a trusted advisor to clients.

Key Responsibilities

• Manage direct mail fundraising campaigns from planning through production and delivery.

• Serve as the primary contact for assigned client accounts and build strong client relationships.

• Manage three to four client accounts.

• Coordinate with data processing, mail list, graphics, print/mail production, and caging to ensure projects are completed accurately and on schedule.

• Oversee print and mail production, ensuring quality, accuracy, and adherence to project timelines.

• Collaborate with graphic designers on campaign concepts and creative execution.

• Review proofs, data files, production specifications, and mailing schedules.

• Develop project timelines, monitor budgets, and proactively resolve production issues.

• Interpret and analyze campaign statistics and results.

• Supervise, train, and mentor junior support staff.

• Prioritize multiple projects while maintaining exceptional attention to detail.

Qualifications

• 5+ years of direct mail fundraising or direct mail agency experience.

• Strong knowledge of print and mail production (required and considered the most important qualification).

• Experience managing direct mail data processing, caging, graphics, mail list selection, and client communications.

• Strong analytical skills with the ability to interpret campaign performance and recommend improvements.

• Excellent organizational, project management, and communication skills.

• Ability to manage multiple deadlines in a fast-paced, client-focused environment.

• Proficiency in Microsoft Word and Excel.

Preferred Qualifications

• Experience working with nonprofit fundraising organizations.

• Knowledge of USPS mailing regulations and direct mail production processes.

• Copywriting experience is a plus but not required.

• Experience managing budgets and supervising staff.

Compensation

$80K - $105K Per Year

Salary is commensurate with experience and qualifications. A highly competitive salary will

be offered to candidates with extensive experience managing all aspects of direct mail

fundraising programs and client relationships.