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Direct Airline Jobs (NOW HIRING)

Sky Chefs

$84K - $97K/yr

Account Manager - Airline Catering Job Location: Jamaica-USA-11430 Work Location Type: On-Site ... Ensure that the area of responsibility is properly organized, staffed and directed * Guide ...

Travel Staff

Internal Air & Groups Air Specialist

CT · Remote

$27.50/hr

This role serves as a key liaison between Air Operations, Groups, Tour Directors, airline partners, and internal operational teams to ensure accurate contracting, ticketing, commuication, and ...

Travel Staff

Internal Air & Groups Air Specialist

CT · Remote

$27.50/hr

This role serves as a key liaison between Air Operations, Groups, Tour Directors, airline partners, and internal operational teams to ensure accurate contracting, ticketing, commuication, and ...

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How much do direct airline jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for direct airline in the United States is $16.77, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $17.79 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Airline Director, and why are they important?

To thrive as an Airline Director, you need substantial experience in aviation management, a relevant degree (such as in business or aviation), and a strong understanding of airline operations and regulations. Familiarity with airline management systems, safety compliance software, and regulatory certification (such as FAA or EASA) is typically required. Outstanding leadership, strategic decision-making, and excellent communication skills set top performers apart in this role. These competencies are crucial for navigating the complexities of airline operations, ensuring regulatory compliance, and driving organizational success.

What is a Direct Airline?

A Direct Airline typically refers to an airline that offers direct flights between destinations without the need for passengers to change planes, though the flight may include stops. Unlike connecting flights, direct flights remain on the same aircraft for the entire journey, providing greater convenience and often shorter travel times. The term can also refer to airlines that sell tickets directly to customers, bypassing third-party travel agents. This direct-to-consumer approach may offer better deals and more flexible customer service options.

What are some common challenges faced by professionals working in direct airline sales roles, and how can they be addressed?

Professionals in direct airline sales often face challenges such as meeting aggressive sales targets, adapting to fluctuating travel demand, and staying updated on constantly changing fare structures and promotions. Success in this role requires strong communication skills to effectively engage customers and the ability to quickly learn and use airline reservation systems. Teamwork is also essential, as direct sales agents frequently collaborate with marketing, customer service, and revenue management teams to ensure a seamless booking experience and meet organizational goals.

What is the difference between Direct Airline vs Airline Customer Service Agent?

AspectDirect AirlineAirline Customer Service Agent
CredentialsHigh school diploma or equivalent; airline-specific trainingHigh school diploma; customer service training
Work EnvironmentAirport operations, airline offices, or in-flightAirport terminals, ticket counters, customer service desks
Employer & Industry UsageAirlines, airline subsidiariesAirlines, travel agencies, airports
Common Search & ComparisonOperational roles within airlinesCustomer-facing roles at airports

Direct Airline roles focus on airline operations, including management and coordination, often requiring specialized training. Airline Customer Service Agents primarily handle passenger interactions, ticketing, and inquiries at airport counters. Both roles are essential in the airline industry but differ in responsibilities and work environment.

More about Direct Airline jobs
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What states have the most Direct Airline jobs? States with the most job openings for Direct Airline jobs include:
What job categories do people searching Direct Airline jobs look for? The top searched job categories for Direct Airline jobs are:
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Account Manager - Airline Catering

Sky Chefs

On-site

$84K - $97K/yr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Job Title: Account Manager - Airline Catering 
Job Location: Jamaica-USA-11430 
Work Location Type: On-Site 
Salary Range: $84,000.00 - 97,000.00   

About us
Since 1942, SkyChefs has taken culinary excellence to new heights. As a trusted partner to the nation’s leading airlines and retailers, we proudly deliver millions of meals and exceptional service experiences every year across 43 sites throughout the United States. Built on a legacy of operational excellence, culinary expertise, and continuous innovation, we are committed to setting the industry standard in aviation culinary, airline services, last-mile logistics, and retail commerce. From the kitchen to the runway, our teams work together to deliver quality, reliability, and service at every altitude. Our people are the heart of everything we do. At SkyChefs, a career is more than a job – it’s an opportunity to grow, lead, and make an impact in a fast-paced, team-driven environment. Join America’s first, foremost, and finest and take your career to new heights.
Role Purpose Statement

We are looking for a customer‑focused, organized, and engaging leader to serve as a key connection between our Customer Service Center (CSC), airline partners, and internal teams. As an Account Manager, you’ll ensure airline expectations are met through strong communication, attention to detail, and collaboration across departments. You’ll play an important part in menu coordination, service execution, and maintaining high standards of quality, safety, and on‑time performance. 

Main Accountabilities

Account Management

  • Develop and maintain an excellent relationship with the assigned account(s) and act as a liaison between the CSC, the airline and the Key Account Manager
  • Ensure accurate billing and provisioning to the airline
  • Maintain daily par levels and inventory control in accordance with customer standards
  • Ensure equipment inventory is taken in a timely and accurate manner
  • Ensure the on time departure of all flights using catering guidelines
  • Support the respective departments regarding all airline cycle changes
  • Monitor and ensure compliance with customer specifications and equipment, policies and procedures (Food & Drug Administration (FDA), Hazard Analysis and Critical Control Points (HACCP) etc.) in cooperation with the responsible Quality Manager 
  • Maintain customer specifications and monitor changes
  • Ensure that the airlines measurement system is taken into account in each department
  • Coordinate and participate in all CSC evaluations by the customer. Distribute evaluation feedback to department Managers and ensure response is provided in a timely manner
  • Monitor and ensure CSC compliance with the airlines safety expectations
  • Develop, document and maintain flight attendant comment and delay database
  • Support the Executive chef in menu presentations as needed. Assist in Chef tables
  • Track quality scores
  • Ensure par levels of customer inventory and customer specific goods 
  • Participate in special customer projects 

Leadership

  • Ensure that the area of responsibility is properly organized, staffed and directed
  • Guide, motivate and develop the subordinate employees within the Human Resources Policy
  • Participates in coaching the expanded Global Performance System (GPS) process, as well as additional career development activities to enhance the effectiveness and potential of the team
  • Make the company's values and management principles live in the department(s)
  • Plan / Implement and control the cost budget in the area of responsibility; initiate and steer corrective actions in case of deviations
  • Participate and support company sponsored initiatives such as Global Quality Standard (GQS), HACCP, Lean Manufacturing, Employee Safety
     
Knowledge, Skills and Experience
  • Bachelor’s degree or equivalent experience required
  • In addition, three to five years of experience in related field  
  • Strong presentation, communication, training and interpersonal skills
  • Demonstrable record of understanding and meeting customer expectations
  • Proven track record of understanding of the drivers of product and labor cost variances
  • Needs good knowledge of Microsoft Office and Windows-based computer applications
  • Korean Speaking, a plus
     

SkyChefs is an EEO and Affirmative Action Employer of Women/Minorities/Veterans/Individuals with Disabilities.

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