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Direct Airline Jobs (NOW HIRING)

Sterling Physician Recruiters

Rheumatologist

Carlsbad, NM · On-site

$230K - $297K/yr

Roswell has its own symphony orchestra, museums, and direct airline flights 4 times a day to Dallas/Fort Worth. The education system has public, private, and academically challenging institutions ...

Sky Chefs

Director Transportation - Airline Catering Operations Job Location: Irving-USA-75039 Work Location Type: Hybrid About us Since 1942, SkyChefs has taken culinary excellence to new heights. As a ...

Jobs on Cash

Airline Catering Driver

Deerfield, IL · On-site

Job Title: Airline Catering Driver Duration: Permanent Job Type: Full-time The Airline Catering ... Loading, unloading, guiding, and directing aircraft cargo * Transporting cargo safely and on time ...

wearegat

Airline Customer Service Agent

Eugene, OR

Use airline computer systems to provide flight arrival and departure information, ticketing and ... Work independently without direct supervision. Requirements: * Must be at least 18 years of age

wearegat

Airline Customer Service Agent

Eugene, OR

Use airline computer systems to provide flight arrival and departure information, ticketing and ... Work independently without direct supervision. Requirements: * Must be at least 18 years of age

wearegat

Airline Customer Service Agent

Eugene, OR · On-site

Use airline computer systems to provide flight arrival and departure information, ticketing and ... Work independently without direct supervision. Requirements: * Must be at least 18 years of age

wearegat

Airline Customer Service Agent

Eugene, OR · On-site

Use airline computer systems to provide flight arrival and departure information, ticketing and ... Work independently without direct supervision. Requirements: * Must be at least 18 years of age

Sky Chefs

$60K - $71K/yr

Direct oversight of frontline employees (including warehouse staff, where applicable) * Operational impact on airline customer satisfaction, service reliability, and regulatory compliance * High ...

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Direct Airline information

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How much do direct airline jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for direct airline in the United States is $16.77, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $17.79 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Airline Director, and why are they important?

To thrive as an Airline Director, you need substantial experience in aviation management, a relevant degree (such as in business or aviation), and a strong understanding of airline operations and regulations. Familiarity with airline management systems, safety compliance software, and regulatory certification (such as FAA or EASA) is typically required. Outstanding leadership, strategic decision-making, and excellent communication skills set top performers apart in this role. These competencies are crucial for navigating the complexities of airline operations, ensuring regulatory compliance, and driving organizational success.

What is a Direct Airline?

A Direct Airline typically refers to an airline that offers direct flights between destinations without the need for passengers to change planes, though the flight may include stops. Unlike connecting flights, direct flights remain on the same aircraft for the entire journey, providing greater convenience and often shorter travel times. The term can also refer to airlines that sell tickets directly to customers, bypassing third-party travel agents. This direct-to-consumer approach may offer better deals and more flexible customer service options.

What are some common challenges faced by professionals working in direct airline sales roles, and how can they be addressed?

Professionals in direct airline sales often face challenges such as meeting aggressive sales targets, adapting to fluctuating travel demand, and staying updated on constantly changing fare structures and promotions. Success in this role requires strong communication skills to effectively engage customers and the ability to quickly learn and use airline reservation systems. Teamwork is also essential, as direct sales agents frequently collaborate with marketing, customer service, and revenue management teams to ensure a seamless booking experience and meet organizational goals.

What is the difference between Direct Airline vs Airline Customer Service Agent?

AspectDirect AirlineAirline Customer Service Agent
CredentialsHigh school diploma or equivalent; airline-specific trainingHigh school diploma; customer service training
Work EnvironmentAirport operations, airline offices, or in-flightAirport terminals, ticket counters, customer service desks
Employer & Industry UsageAirlines, airline subsidiariesAirlines, travel agencies, airports
Common Search & ComparisonOperational roles within airlinesCustomer-facing roles at airports

Direct Airline roles focus on airline operations, including management and coordination, often requiring specialized training. Airline Customer Service Agents primarily handle passenger interactions, ticketing, and inquiries at airport counters. Both roles are essential in the airline industry but differ in responsibilities and work environment.

More about Direct Airline jobs
What cities are hiring for Direct Airline jobs? Cities with the most Direct Airline job openings:
What states have the most Direct Airline jobs? States with the most job openings for Direct Airline jobs include:
What job categories do people searching Direct Airline jobs look for? The top searched job categories for Direct Airline jobs are:
Direct Airline jobs near you

Director, Airline Operations

Innovative Handling Solutions, LLC

Minneapolis, MN

$80K - $95K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 hours ago

Job description

SUMMARY OF POSITION:
Salary: $80,000 - $95,000 annually
The Director of Airline Operations is responsible for the overall leadership, performance, and compliance of all ground handling operations at MSP. This role ensures safe, efficient, and customer-focused execution across ramp, passenger service, cleaning and related operational functions while meeting airline partner expectations and regulatory requirements.
JOB RESPONSIBILITIES
  • Provide strategic and tactical leadership to achieve company and operational goals
  • Lead and promote a safety-first culture, ensuring a secure work environment and full compliance with all regulatory and company standards
  • Own operational performance, ensuring consistent, high-quality service delivery across all functions
  • Serve as a key contributor to the company safety program, driving accountability and continuous improvement
  • Lead irregular operations (IROPs), including weather events, delays, and diversions, with decisive and coordinated response
  • Ensure full compliance with airline-specific procedures, audits, and contractual obligations
  • Build and maintain strong relationships with airline partners, airport authorities, and regulatory agencies
  • Act as the primary liaison between the company, customers, and government entities
  • Lead airline performance reviews and service-level discussions, ensuring expectations are met or exceeded
  • Provide input and operational expertise for RFP responses and business development efforts
  • Develop, lead, and hold accountable operations managers, supervisors, and frontline leadership
  • Drive employee performance, engagement, and retention through coaching, training, and mentoring
  • Foster and maintain a positive, accountable, and high-performance culture
  • Ensure effective communication across all departments to support operational alignment
  • Own workforce planning, including staffing levels, scheduling strategy, and labor cost control
  • Track, analyze, and report key performance indicators (KPIs) including on-time performance, baggage handling, safety, and customer satisfaction
  • Resolve escalated service and operational issues in a timely and effective manner
  • Partner with executive leadership to ensure alignment on goals, priorities, and performance expectations
  • Ensure all operations are conducted in accordance with company policies, procedures, and applicable laws
  • Perform other duties as assigned
QUALIFICATIONS
  • 5+ years of airline or ground handling operations experience
  • 3+ years in a senior leadership role with responsibility for multi-functional teams
  • Demonstrated experience managing large-scale operations (staffing, multiple flights/airlines, complex environments)
  • Strong knowledge of ramp operations, aircraft servicing, passenger service operations, and Safety Management Systems (SMS)
  • Experience in multi-airline contract environments with an understanding of service-level expectations
  • Proven ability to lead during irregular operations (IROPs) and make decisions in high-pressure situations
  • Strong communication skills with the ability to engage frontline employees, leadership, and external partners
  • Ability to analyze and evaluate customer needs to anticipate potential business opportunities
  • Ability to pass a pre-employment drug screen and criminal history background check
  • Subject to non-DOT drug and/or alcohol testing
  • Flexibility for irregular hours, including nights, weekends, and holidays, with on-call availability for operational needs
BENEFITS
  • Paid Time Off
  • Profit Sharing
  • Free Parking
  • Life Insurance
  • Medical, Dental and Vision Coverage, HSA
  • 401K
  • Employee Assistance Program
  • Travel benefits when requested and approved

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