Direct Account Manager Jobs in Springfield, OR (NOW HIRING)

Looking for a way to make an impact and help people? Join PacificSource and help our members access quality, affordable care!

PacificSource is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status, such as race, religion, color, sex, sexual orientation, gender identity, national origin, genetic information or age. PacificSource values the diversity of our community, including those we hire and serve. We are committed to creating and fostering a work environment in which individual differences and diversity are appreciated, respected and responded to in ways that fully develop and utilize each person’s talents and strengths.

Represent PacificSource in the marketplace and the broader business community. Responsible for training, support and performance of PacificSource Sales Representatives and Account Managers.

Oversight of solicitation, sales, and retention of clients to achieve growth and financial performance goals of PacificSource Health Plans. Build positive broker relationships in the assigned region(s); assure education of distribution channel regarding company products and services. Provide direct sales and service to employers when required.

• Coordinate with and assist the Sales and Marketing Department to determine customer needs in the assigned sales territories.
• Supervise training and assignments of Sales Executives and Account Managers and regional personnel.
• Conduct regularly scheduled staff meetings to ensure current knowledge of sales goals, promotions, advertising, new products, marketing policies, etc.
• Assure timely turnaround on quotes and proposals.
• Oversee development, execution, and progress toward Target Account Strategy.
• Serve as an escalation point to investigate unresolved client complaints/concerns.
• Establish and maintain positive relationships with consultants/brokers to promote PacificSource Health Plans products, services, and team members.
• Organize and lead the Producer or Broker Advisory Council meetings.
• Work directly with Senior Vice President of Sales, and other senior executives, to achieve growth and profitability goals of PacificSource Health Plans.
• Facilitate negotiations for group renewals.
• Set, monitor and report Sales Goals, according to standard protocols established.
• Oversee communication and sales methodology in deploying community health plan model in designated geographic territories.
• Establish and maintain relationships with vendors and business partners providing products and services sold by PacificSource Health Plans.
• Review complete agent licensing assignments and forward for processing.
• Complete new business commission information and forward for processing.
• Analyze underwriting income by market segment.
• Represent PacificSource at community events and functions.

• Assist Provider Contracting Representatives as required.
• Meet department and company performance and attendance expectations.
• Follow the PacificSource privacy policy and HIPAA laws and regulations concerning confidentiality and security of protected health information.
• Perform other duties as assigned.

Work Experience: A minimum of five (5) years of health insurance experience required. Two (2) years of health insurance sales experience preferred. Well-developed relationships within the insurance community and previous management experience preferred.

Current Department of Insurance Life and Health License or eligible to obtain one. Must hold a valid driver’s license. A bachelor’s degree is preferred.

• Excellent communication skills, both written and verbal.
• Basic math skills required, including percentages, ratios, graphing and spreadsheet skills.
• Ability to communicate effectively with all types of individuals.
• Requires ability to define and prioritize problems and manage workload without direct supervision.
• Ability to develop a thorough understanding of PacificSource products and the competitive environment.
• A working knowledge of underwriting and risk factors.
• Ability to work reliably and professionally with both inside and outside the organization.
• Must have the ability to be self-motivated and self-directed in daily work.
• Thorough understanding of health insurance issues, both national and State, and the factors that affect the insurance market.
• Excellent public relations skills and public speaking ability.
• Ability to effectively explain plans and administration to groups of varying educational backgrounds and familiarity with benefits.
• Ability to effectively communicate with various internal departments.

• Assignment Management
• Becoming a Business Advisor
• Building the Sales Team
• Building Trusting Relationships
• Coaching the Sales Team
• Devising Sales Approaches and Solutions
• Marshaling Resources
• Raising the Bar
• Sustaining Customer Satisfaction

Work inside in a general office setting with ergonomically configured equipment. Travel is required approximately 40-50% of the time.

• Accountable leadership, Business & financial acumen, Empowerment, Influential Communications, Situational Leadership, Strategic Planning Compensation Disclaimer

Base Range: $108,468.62 - $184,396.64

The wage range provided reflects the full range for this position. The maximum amount listed represents the highest possible salary for the role and should not be interpreted as a typical starting wage. Actual compensation will be determined based on factors such as qualifications, experience, education, and internal equity. Please note that the stated range is for informational purposes only and does not constitute a guarantee of any specific salary within that range.

We live and breathe our values. In fact, our culture is driven by these seven core values which guide us in how we do business: We are committed to doing the right thing. We are one team working toward a common goal. We are each responsible for customer service. We practice open communication at all levels of the company to foster individual, team and company growth. We actively participate in efforts to improve our many communities-internally and externally. We actively work to advance social justice, equity, diversity and inclusion in our workplace, the healthcare system and community. We encourage creativity, innovation, and the pursuit of excellence.

• Stoop and bend.
• Sit and/or stand for extended periods of time while performing core job functions.
• Repetitive motions to include typing, sorting and filing.
• Light lifting and carrying of files and business materials.
• Ability to read and comprehend both written and spoken English.
• Communicate clearly and effectively.

This job description indicates the general nature and level of work performed by employees within this position and is subject to change. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this position. Employment remains AT-WILL at all times.

PacificSource is anything but a typical health insurance company. Founded in 1933, we’re an independent, not-for-profit organization that puts our members, and their communities first—across Idaho, Oregon, Montana, and Washington. It's our employees who make it happen: promoting health equity and partnering with providers to deliver better access to optimal, affordable care. So yes, with PacificSource, you get to do great things. In our effort to put members first—more than 525,000 of them—initiative, commitment, and hard work are supported and rewarded with excellent benefits, competitive wages, and opportunities for personal growth and advancement.

• Flexible telecommute policy
• Medical insurance
• Vision insurance
• Dental insurance
• Incentive program
• Paid time off and holidays
• 401(k) plan
• Volunteer opportunities
• Tuition reimbursement and training
• Life insurance
• Options such as a flexible spending account

A mission with a real sense of shared values Competitive wages and outstanding benefits, including telecommuting Opportunities for learning development and career advancement Organizational leadership style rooted in servant and transformational leadership A commitment to support the communities we serve A belief in the importance of work-life balance Stay tuned! More to come soon!

PacificSource is an equal opportunity employer and a company that loves helping people. We work with our employees to understand their goals, and provide training, individual development, and career advancement opportunities to help them achieve just that.

Top Workplace 2026, 2025 and 2024 USA | USA Today 2025 Healthcare Top Workplaces | Energage Top Workplaces # 6 Healthiest Employer of Oregon 2025 | Portland Business Journal Top Workplace 2024, 2023 and 2022 for Oregon and SW Washington | The Oregonian Top Workplace 2025, 2024, 2023 and 2022 for the Treasure Valley | Idaho Press Certified Age Friendly Employer, 2023 | Age Friendly Institute PacificSource is an equal opportunity employer.