Join to apply for the Head of Digital Adoption Platform role at Digital Realty 1 week ago Be among the first 25 applicants The Head of Digital Adoption Platform will lead the global implementation ...
Join to apply for the Head of Digital Adoption Platform role at Digital Realty 1 week ago Be among the first 25 applicants The Head of Digital Adoption Platform will lead the global implementation ...
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Digital information
See Texas salary details
$15.23 - $21.32
20% of jobs
$23.27 is the 25th percentile. Wages below this are outliers.
$21.32 - $27.40
15% of jobs
$27.40 - $33.49
5% of jobs
$33.49 - $39.58
5% of jobs
The median wage is $43.64 / hr.
$39.58 - $45.67
6% of jobs
$45.67 - $51.75
14% of jobs
$55.20 is the 75th percentile. Wages above this are outliers.
$51.75 - $57.84
16% of jobs
$57.84 - $63.93
3% of jobs
$63.93 - $70.02
10% of jobs
$70.02 - $76.10
3% of jobs
$76.10 - $82.19
2% of jobs
$15
$44
$82
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Head of Digital Adoption Platform (Dallas)
Dallas, TX • On-site
Full-time
Re-posted 7 days ago
Digital Realty rating
8.9
Based on 13 frontline employees who took The Breakroom Quiz
17th of 226 rated it services
Job description
Join to apply for the Head of Digital Adoption Platform role at Digital Realty
1 week ago Be among the first 25 applicants
Job DescriptionThe Head of Digital Adoption Platform will lead the global implementation and optimization of WalkMe, driving its integration across Digital Realty’s major quote-to-cash processes and enterprise applications, including Salesforce, ServiceNow, Carma, Oracle, and others. This role will spearhead a rapid deployment initiative, collaborating closely with external consultants, while establishing a robust, embedded network of advocates to maintain and enhance platform utility. The role will leverage analytics to identify user roadblocks and ensure a continuous improvement cycle through agile methodologies.
Responsibilities- Lead the end-to-end global deployment of WalkMe across key business applications, ensuring timely and effective delivery.
- Manage external consultants and internal stakeholders through rapid platform deployment phases.
- Build and sustain an internal community of platform advocates to ensure continuous engagement and innovation.
- Analyze user interaction data to identify pain points and implement agile, data-driven improvements.
- Design and integrate training resources for seamless onboarding and adoption.
- Partner with business units to align platform functionalities with organizational goals.
- Collaborate with HR, IT, and learning teams to integrate WalkMe features with existing training programs.
- Stay updated on digital adoption platform trends and apply best practices.
- Oversee budget management and resource allocation for platform projects.
- Bachelor’s degree in Business, Information Systems, or related field.
- 10+ years of experience in digital transformation or IT project management.
- Strong expertise in deploying and managing WalkMe or similar platforms.
- Proven ability to manage external vendors and lead cross-functional teams.
- Experience with enterprise applications like Salesforce, Oracle, and ServiceNow.
- Analytical and problem-solving skills focused on continuous improvement.
- Familiarity with agile methodologies.
- Excellent communication and stakeholder management skills.
Digital Realty supports leading enterprises with data center, colocation, and interconnection solutions. Our PlatformDIGITAL offers a reliable foundation for digital scaling, with access to over 300 facilities across 50+ metros in 25+ countries.
Our Digital TeamOur IT team develops infrastructure, designs networks, supports servers, and provides connectivity solutions. We operate in a rapidly evolving environment, constantly innovating to support our business and customers worldwide.
What We OfferJoin a passionate team committed to meeting global customer needs, in an inclusive environment that fosters growth and innovation. We provide development opportunities for a rewarding career.
Compensation and BenefitsWe offer a competitive package, excellent benefits, and recognition for contributions. Our philosophy rewards achievement aligned with company values.
NotesThis description provides a general overview and is not exhaustive. Digital Realty is an equal opportunity employer. Please do not send unsolicited resumes; we are not responsible for related fees.
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