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Your Role
We are seeking a highly skilled and motivated Digital Content Producer to support the flawless execution of content across the website and mobile app. This individual will collaborate with cross-functional teams in marketing, merchandising, creative, and operations to deliver impactful, high-quality content that drives brand success.
The ideal candidate will have 2-4 years of related experience, with a proven ability to ensure clear communication across multiple teams, inform process enhancements, and execute customer-facing content with excellence. You will be responsible for proactively identifying risks, prioritizing requests in a fast-paced ever-changing environment, and driving improvement in digital content execution.
Your Impact
• Cross-Functional Collaboration: Partner with teams across marketing, merchandising, creative, and operations to ensure the seamless delivery of content. Be a strategic partner, ensuring that the right resources are in place and that all teams are aligned on project timelines, goals, and expectations.
• Flawless Content Execution: Oversee the flawless execution of digital content, ensuring that all marketing assets and website updates are delivered on time, within budget, and meet the highest quality standards. Effectively manage project timelines and ensure all stakeholders are kept informed of project status and critical updates.
• Subject Matter Expert: Understand, enforce and execute per channel standards and best practices. Have a working knowledge of Content Management Systems with the ability to become an expert in the tool.
• Prioritization and Risk Management: Identify and prioritize critical moments in the content production process. Proactively alert leadership to potential risks, ensuring timely interventions to keep projects on track.
• Process Optimization: Provide feedback and recommendations for refinements of established processes.
• Customer-Centric Approach: Always prioritize the customer in every aspect of content development and execution. Ensure that the customer's needs, preferences, and experiences are at the forefront of all digital marketing initiatives.
• Clear Communication: Serve as a central communication hub for the team, providing clear, concise updates and ensuring alignment across all stakeholders. Be an effective listener and communicator, ensuring that all internal and cross-functional teams are well informed and aligned.
Click here for benefit details related to this position.
• 2-4 years of experience in digital production, project management, or related field
• Strong ability to prioritize and manage multiple projects simultaneously in a fast-paced environment
• Exceptional attention to detail, ensuring accuracy and quality across marketing strategy inputs, copy, and creative deliverables
• Demonstrated success in cross-functional collaboration and relationship building
• Ability to identify critical moments, assess risk and escalate to appropriate leaders in a timely and effective manner
• Strong communication skills, both written and verbal
• A customer-centric mindset, with the ability to review content and ensure it aligns with customer needs and expectations
Additional Experience (Preferred):
• Experience working with project management tools such as Adobe Workfront, Asana, or Trello
• Familiarity with content management systems (CMS)
• Bachelor's degree in Marketing, Communications, Digital Media, or related field (preferred)
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance
An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.