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Digital Services Jobs (NOW HIRING)

7 Insurance

Director, Digital Services

Knoxville, TN · On-site

Leads the development and execution of the digital services roadmap aligned to organizational goals and member needs * Translates enterprise strategy into actionable initiatives, enhancements, and ...

ProSites

Digital Services Manager

$95K - $115K/yr

Job Type Full-time Description Digital Services Manager Job Summary The Digital Services Manager, will oversee daily operations, manage team leaders, and drive innovation, efficiency, and results ...

NCM Associates

Digital Services Specialist

Mahwah, NJ · Hybrid

The Digital Services Specialist is responsible for driving dealership performance and client success across assigned retailer accounts and Regions. This role serves as a strategic partner to ...

Prosites Corporate

Digital Services Manager

Murrieta, CA · On-site

$95K - $115K/yr

Digital Services Manager Job Summary The Digital Services Manager, will oversee daily operations, manage team leaders, and drive innovation, efficiency, and results across the legal client digital ...

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$33K

$76.6K

$130K

How much do digital services jobs pay per year?

As of Jun 9, 2026, the average yearly pay for digital services in the United States is $76,639.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,500.00 and $130,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in Digital Services, and why are they important?

To thrive in Digital Services, you need a solid understanding of digital platforms, project management, and customer experience, often supported by a degree in IT, business, or a related field. Familiarity with content management systems (CMS), analytics tools like Google Analytics, and digital marketing platforms is typically required. Strong communication, problem-solving, and adaptability are essential soft skills for collaborating with diverse teams and addressing evolving client needs. These abilities ensure the effective delivery, optimization, and innovation of digital solutions in a competitive marketplace.

What are some common challenges faced by professionals in Digital Services, and how can they be addressed?

Digital Services professionals often encounter challenges such as adapting to rapidly evolving technologies, managing multiple client expectations, and ensuring seamless integration of digital solutions across departments. Staying current with digital trends and continuous learning are essential to remain effective in this role. Collaboration and clear communication with both technical and non-technical teams help address potential misunderstandings and ensure project goals are met efficiently. Additionally, utilizing project management tools and agile methodologies can streamline workflows and improve overall service delivery.

What are digital services?

Digital services refer to a wide range of online solutions and tools provided via the internet or digital platforms. These can include website development, cloud computing, digital marketing, e-commerce platforms, online customer support, and various software as a service (SaaS) applications. Digital services help businesses and individuals to operate more efficiently, reach broader audiences, and streamline their operations using technology. They are essential for modern organizations looking to stay competitive in an increasingly digital world.
More about Digital Services jobs
What cities are hiring for Digital Services jobs? Cities with the most Digital Services job openings:
What are the most commonly searched types of Digital Services jobs? The most popular types of Digital Services jobs are:
What states have the most Digital Services jobs? States with the most job openings for Digital Services jobs include:
What job categories do people searching Digital Services jobs look for? The top searched job categories for Digital Services jobs are:
Digital Services jobs near you
Infographic showing various Digital Services job openings in the United States as of May 2026, with employment types broken down into 79% Full Time, 16% Part Time, 1% Temporary, and 4% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $76,639 per year, or $36.8 per hour.
Digital Services Administrator

Digital Services Administrator

A+ Federal Credit Union

Austin, TX • On-site

$20.99/hr

Full-time

Posted 28 days ago

Job description

Digital Services Administrator

Job Type: Full-Time

Exemption Type: Non-Exempt

Wage Amount: $20.99 Hourly Minimum

Great opportunity to join the Digital Services Department at A+FCU!

The primary purpose of this position is to support members by researching and answering all account inquiries in an accurate and efficient manner. Ensure compliance with regulatory standards. Maintain a working knowledge of all Digital Services and operations of the credit union. Maintain security procedures to mitigate risk loss due to fraud related to Digital Services.

Essential Functions:

Primary Functions:

  • Department Support
    • Respond to secure messages submitted by members through online portal in a professional and courteous manner resolving their financial issues and/or needs.
    • Review and process all Risk Fraud Analytics Suspects (RFA) by researching IP addresses and contacting member by phone to positively identify that the external transfer, ACH or wire request was authorized by our member.
    • Answer all incoming calls from the contact center, branches and other departments related to eService situations.
    • Process member relationship management Digital Service queue requests.
    • Review checks submitted through ATM and mobile deposit to determine check negotiability.
    • Assist business members with cash management set up and processes including ACH and wire. transfers.
    • Enter, process and resolve all cases internally with Digital Service vendors.
    • Accurately maintain bill pay database for all memberships.
    • Assist with monthly reporting and analytics.
  • Miscellaneous Duties
    • Assist in departmental projects and trainings.
    • Complete all required annual compliance training as required by the Credit Union.
    • Schedule and conduct individual dialogs with direct manager monthly.
    • Participate in external credit union-sponsored activities and community/education events to increase credit union awareness.
    • Maintain knowledge of all credit union products and services.
    • Perform other duties as required or assigned.

Education and Experience:

  • High school diploma or G.E.D equivalent required.
  • One year financial institution experience required.
  • One year direct customer service or eService experience highly preferred.

Knowledge Skills & Abilities:

  • Willingness to assume responsibility and?exhibit?excellent?problem-solving/research?abilities.?
  • Ability to communicate effectively and frequently verbally and in writing to members and employees using a variety of platforms.
  • Ability to handle sensitive information with discretion, professionalism, and sound judgment.
  • Excellent organizational skills, including the ability to manage competing priorities, track deadlines.
  • Detail-oriented to provide accurate, relevant, and timely information to internal and external partners.
  • Ability to work independently and as part of a team, with the flexibility to adapt to change.
  • Intermediate-level knowledge in Microsoft Office applications.

Desirable Traits:

Professional appearance

Enjoys working with public using a courteous professional approach

Flexible working hours

Dependable

Possess decision-making abilities

Cognitive & Physical Functions:

  • Must have the ability/stamina to work at least 40 hours a week
  • Will frequently reach, feel, bend, stoop, carry, finely manipulate and key in data
  • Must be able to communicate through telephone, e-mail and in-person communications
  • Must be able to engage in problem-solving skills to help identify and solve potential issues in the field

Types of Decisions Made Independently: Availability of funds, credit union error fee refunds, account and loan corrections, RFA processing, case creation for Digital Services escalations, online login exceptions.

Types of Decisions requiring supervisory approval: Excessive fee refund requests, anything outside of established procedures.

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