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Digital Services Jobs (NOW HIRING)

7 Insurance

Director, Digital Services

Knoxville, TN · On-site

Leads the development and execution of the digital services roadmap aligned to organizational goals and member needs * Translates enterprise strategy into actionable initiatives, enhancements, and ...

ProSites

Digital Services Manager

$95K - $115K/yr

Job Type Full-time Description Digital Services Manager Job Summary The Digital Services Manager, will oversee daily operations, manage team leaders, and drive innovation, efficiency, and results ...

NCM Associates

Digital Services Specialist

Mahwah, NJ · Hybrid

The Digital Services Specialist is responsible for driving dealership performance and client success across assigned retailer accounts and Regions. This role serves as a strategic partner to ...

Prosites Corporate

Digital Services Manager

Murrieta, CA · On-site

$95K - $115K/yr

Digital Services Manager Job Summary The Digital Services Manager, will oversee daily operations, manage team leaders, and drive innovation, efficiency, and results across the legal client digital ...

Hp

Digital Services Pursuit Manager

Spring, TX

Digital Services Pursuit Manager Description - Role Overview The Digital Services (DS) Pursuit Manager is a senior strategic leader responsible for building, operationalizing, and scaling HP ...

Garmin

Producer Digital Services

Olathe, KS

We are looking for a Producer of Digital Services that will be responsible for the production and archiving of all digital promotional of MarComm projects including, but not limited to, feature ...

PRI Enterprises

Digital Services Supervisor

Bristol, FL · On-site

$43K/yr

Trains inmates in digital processes. Able to operate all digital equipment. Maintain a safe work area. Supervise inmates to ensure your assigned area is efficient. Keeps Production Manager informed ...

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How much do digital services jobs pay per year?

As of Jun 30, 2026, the average yearly pay for digital services in the United States is $76,639.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,500.00 and $130,000.00 per year, depending on experience, location, and employer.

What are examples of digital services?

Digital services encompass a wide range of online offerings such as web development, digital marketing, cloud computing, cybersecurity, software as a service (SaaS), and data analytics. Professionals in digital services often use tools like content management systems, programming languages, and cloud platforms to deliver these services efficiently.

What are the key skills and qualifications needed to thrive in Digital Services, and why are they important?

To thrive in Digital Services, you need a solid understanding of digital platforms, project management, and customer experience, often supported by a degree in IT, business, or a related field. Familiarity with content management systems (CMS), analytics tools like Google Analytics, and digital marketing platforms is typically required. Strong communication, problem-solving, and adaptability are essential soft skills for collaborating with diverse teams and addressing evolving client needs. These abilities ensure the effective delivery, optimization, and innovation of digital solutions in a competitive marketplace.

What job makes $10,000 a month without a degree?

In digital services, roles such as freelance web developers, digital marketers, or social media managers can earn $10,000 or more per month through client projects, advertising revenue, or consulting. Success typically depends on skills, experience, and building a strong portfolio or client base, often without formal degrees but with relevant technical knowledge and certifications.

What are some common challenges faced by professionals in Digital Services, and how can they be addressed?

Digital Services professionals often encounter challenges such as adapting to rapidly evolving technologies, managing multiple client expectations, and ensuring seamless integration of digital solutions across departments. Staying current with digital trends and continuous learning are essential to remain effective in this role. Collaboration and clear communication with both technical and non-technical teams help address potential misunderstandings and ensure project goals are met efficiently. Additionally, utilizing project management tools and agile methodologies can streamline workflows and improve overall service delivery.

What are digital services?

Digital services refer to a wide range of online solutions and tools provided via the internet or digital platforms. These can include website development, cloud computing, digital marketing, e-commerce platforms, online customer support, and various software as a service (SaaS) applications. Digital services help businesses and individuals to operate more efficiently, reach broader audiences, and streamline their operations using technology. They are essential for modern organizations looking to stay competitive in an increasingly digital world.

How to make $80,000 a year without a degree?

In digital services roles, such as web development, digital marketing, or IT support, it is possible to earn $80,000 annually through self-education, certifications, and building a strong portfolio or client base. Gaining skills in relevant tools like SEO, social media, or coding languages can help increase earning potential without a degree.

What is the highest paying digital job?

The highest paying digital jobs often include roles such as Chief Digital Officer, Digital Marketing Director, or Data Scientist, with senior positions in technology and data analysis typically offering the highest salaries. These roles require advanced skills, experience, and often certifications in areas like data management, cybersecurity, or cloud computing.
More about Digital Services jobs
What cities are hiring for Digital Services jobs? Cities with the most Digital Services job openings:
What are the most commonly searched types of Digital Services jobs? The most popular types of Digital Services jobs are:
What states have the most Digital Services jobs? States with the most job openings for Digital Services jobs include:
What job categories do people searching Digital Services jobs look for? The top searched job categories for Digital Services jobs are:
Digital Services jobs near you
Infographic showing various Digital Services job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 83% Full Time, and 16% Part Time. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $76,639 per year, or $36.8 per hour.

Director, Digital Services

7 Insurance

Knoxville, TN • On-site

Full-time

Posted 27 days ago

Key responsibilities

  • Leads the development and execution of the digital services roadmap aligned to organizational goals and member needs.

  • Oversees daily operation and performance of digital banking platforms, ensuring reliability, usability, and security.

  • Provides oversight of digital banking and payments vendor relationships, serving as the primary point of accountability for performance, service delivery, and contract management.

Job description

Reports to: Chief Technology & Innovation Officer
Supervises: 1 (Direct) 0 (Indirect)
ESSENTIAL FUNCTIONS
Digital Strategy and Execution
  • Leads the development and execution of the digital services roadmap aligned to organizational goals and member needs
  • Translates enterprise strategy into actionable initiatives, enhancements, and priorities for digital channels
  • Monitors industry trends, member behavior, and emerging technologies to recommend improvements and innovation opportunities
  • Partners with senior leadership to provide input on digital capabilities and future opportunities (vs. acting as the primary advisor)

Digital Platform Management
  • Oversees daily operation and performance of digital banking platforms (online banking, mobile app, bill pay, payments, etc.)
  • Ensures platforms meet expectations for reliability, usability, and security
  • Leads coordination of upgrades, releases, and enhancements in partnership with IT and vendors
  • Acts as a key escalation point for significant issues and works with internal teams and vendors toward resolution (vs. sole escalation owner)

Cross-Functional Collaboration
  • Partners with IT, Payments, Operations, Marketing, and Compliance to prioritize and execute digital initiatives
  • Leads or contributes to project workstreams related to digital services, ensuring timelines, risks, and deliverables are managed effectively
  • Ensures alignment between digital initiatives and broader operational and member experience goals

Member Experience & Adoption
  • Champions a seamless and intuitive digital member experience
  • Uses data and member feedback to identify opportunities to improve usability, engagement, and satisfaction
  • Partners with Marketing and frontline teams to drive digital adoption and education efforts
  • Supports app store management (ratings, feedback, updates) in coordination with vendors and internal teams

Vendor & Financial Management
  • Provides oversight of digital banking and payments vendor relationships, serving as the primary point of accountability for performance, service delivery, and contract management.
  • Evaluates vendor capabilities and emerging solutions to support strategic growth, cost efficiency, and innovation.
  • Identifies opportunities to improve efficiency, reduce operating costs, and maximize return on investment across digital services.

  • Negotiate contracts, roadmap commitments, SLAs, and integration strategy.

  • Serve as the primary owner for digital banking vendors, core providers, and fintech partners.
  • Ensure timely resolution of technical issues, including platform defects, performance degradation, integration failures, and incident root-cause remediation.

Analytics, Risk & Compliance
  • Establishes and oversees performance metrics, KPIs, and reporting to measure digital channel performance, adoption, reliability, and member satisfaction.
  • Ensures digital services comply with all applicable federal and state regulations, credit union policies, and information security standards.
  • Partners with compliance, internal audit, external auditors, regulators, and vendors to address findings and implement corrective actions promptly.
  • Lead efforts to increase digital usage, migration from branch/call center, and overall satisfaction.

People Leadership
  • Leads, develops, and mentors a high-performing digital services team, fostering a culture of accountability, innovation, and continuous learning.
  • Provides coaching and leadership development to prepare the team and organization for future digital capabilities and delivery models.
  • Performs other duties and special projects as assigned by executive management.

EDUCATION/ EXPERIENCE
  • Bachelor's degree from an accredited college or university required, advanced degree preferred.

  • Minimum of 8 -10 years of progressive experience in digital banking, product management, or technology delivery including leadership responsibility.

  • Experience in the banking, credit union, or payments industry strongly preferred.

OTHER SKILLS AND ABILITIES
  • Proven strategic thinker with the ability to translate vision into actionable plans.

  • Strong executive presence with the ability to influence, partner, and communicate effectively with senior leaders and stakeholders.
  • Demonstrated success leading change, driving innovation, and modernizing digital platforms.
  • Strong analytical, decision-making, and problem-solving skills, with the ability to make informed decisions in ambiguous or fast-changing environments.
  • Experience with Symitar, Digital Insight, and other digital banking tools and services.
  • Deep commitment to delivering exceptional member experience.
  • Strong leadership capabilities with experience motivating, developing, and leading teams through change.
  • High level of professionalism, diplomacy, and discretion due to the sensitive nature of information and business decisions.
  • Symitar core processing experience is a plus.

PERFORMANCE MEASUREMENTS:
  • Advances the credit union's digital strategy to support long-term growth, innovation, and member engagement.
  • Builds trusted relationships and effective partnerships across the organization and with key vendors.
  • Improves digital adoption, reliability, and member satisfaction through continuous enhancement of platforms and services.
  • Develops a strong, knowledgeable, and forward-thinking digital services team.
  • Maintains compliance with regulatory requirements, policies, and information security standards.
  • Demonstrates a strong sense of urgency, accountability, and responsiveness to member and organizational needs.

Service Standards:
  • Own the Issue

o Build confidence that you will help through your words and actions.
o Minimize the team/member's effort.
  • Personalize the Experience

o Show that you care about the person and the issue.
o Adapt to the team/member's pace, style, and emotional tone.
  • Be Authentic

o Be genuine.
o Be present in the conversation to avoid sounding mechanical.
  • Understand, then Solve

o Aim for one-call resolution.
o Address the underlying issue vs. just the request.
o Be crystal clear on next steps.
  • Be Curious to Exceed Expectations

o Pick up on cues and clues indicating other needs.
o Engage in conversation to discuss broader needs.
o Help the member access additional resources, products, and services to gain more value.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk, hear, and sit. This position requires standing, walking, bending, kneeling, stooping, crouching. The employee may occasionally lift and/or move items over 15 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
WORK ENVIRONMENT:
Typical office - no hazardous or unpleasant conditions.
Remote work opportunity
We are an EEO Employer
All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Supervisors as deemed appropriate may assign additional functions and requirements.
In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization.
Job descriptions are not intended and do not create employment contracts. The organization maintains its status as an at-will employer. Employees can be terminated for any reason not prohibited by law.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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