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Digital Services Jobs (NOW HIRING)

NCM Associates

Digital Services Specialist

Mahwah, NJ · Hybrid

The Digital Services Specialist is responsible for driving dealership performance and client success across assigned retailer accounts and Regions. This role serves as a strategic partner to ...

PACCAR

Digital Services Specialist

Denton, TX · On-site

Requisition Summary Digital Services Specialist role is responsible for building and maintaining the accuracy and integrity of Peterbilt's customer hierarchy data within all PACCAR CRM systems, while ...

PACCAR

Digital Services Specialist

Denton, TX · On-site

Requisition Summary Digital Services Specialist role is responsible for building and maintaining the accuracy and integrity of Peterbilt's customer hierarchy data within all PACCAR CRM systems, while ...

PACCAR

Digital Services Specialist

Denton, TX · On-site

Requisition Summary Digital Services Specialist role is responsible for building and maintaining the accuracy and integrity of Peterbilt's customer hierarchy data within all PACCAR CRM systems, while ...

NCM Associates

NY · On-site

$70 - $90/hr

The Digital Services Specialist supports approximately 20-25 retailers per region through a combination of on‑site and virtual engagement, ensuring consistent execution of best practices in lead ...

Hiab

Digital Services Specialist

Perrysburg, OH · On-site

Drive Hiab's digital and solution sales in the respective market area * Participate in developing sales excellence; sales strategy and process, pipeline management, case qualification, and sales ...

Cargotec

Digital Services Specialist

Perrysburg, OH · On-site

Drive Hiab's digital and solution sales in the respective market area * Participate in developing sales excellence; sales strategy and process, pipeline management, case qualification, and sales ...

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How much do digital services jobs pay per year?

As of Sep 1, 2026, the average yearly pay for digital services in the United States is $76,639.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,500.00 and $130,000.00 per year, depending on experience, location, and employer.

What are digital services?

Digital services refer to a wide range of online solutions and tools provided via the internet or digital platforms. These can include website development, cloud computing, digital marketing, e-commerce platforms, online customer support, and various software as a service (SaaS) applications. Digital services help businesses and individuals to operate more efficiently, reach broader audiences, and streamline their operations using technology. They are essential for modern organizations looking to stay competitive in an increasingly digital world.

What are the key skills and qualifications needed to thrive in digital services, and why are they important?

To thrive in Digital Services, you need a solid understanding of digital platforms, project management, and customer experience, often supported by a degree in IT, business, or a related field. Familiarity with content management systems (CMS), analytics tools like Google Analytics, and digital marketing platforms is typically required. Strong communication, problem-solving, and adaptability are essential soft skills for collaborating with diverse teams and addressing evolving client needs. These abilities ensure the effective delivery, optimization, and innovation of digital solutions in a competitive marketplace.

What are some common challenges faced by professionals in digital services, and how can they be addressed?

Digital Services professionals often encounter challenges such as adapting to rapidly evolving technologies, managing multiple client expectations, and ensuring seamless integration of digital solutions across departments. Staying current with digital trends and continuous learning are essential to remain effective in this role. Collaboration and clear communication with both technical and non-technical teams help address potential misunderstandings and ensure project goals are met efficiently. Additionally, utilizing project management tools and agile methodologies can streamline workflows and improve overall service delivery.

What do digital services do?

Digital services professionals develop, implement, and manage online solutions such as websites, applications, and digital marketing strategies. They often use tools like content management systems, analytics, and coding languages to improve digital presence and user experience.

What is an example of a digital services job?

A digital services job includes roles such as web developer, digital marketing specialist, or IT support technician. These jobs typically involve working with online platforms, software tools, and digital content to support business operations or marketing efforts.
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What are the most commonly searched types of Digital Services jobs?

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What states have the most Digital Services jobs?

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Digital Services jobs near you
Infographic showing various Digital Services job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $76,639 per year, or $36.8 per hour.

Digital Services Manager

Fayetteville, NC • On-site

Fort Liberty Federal Credit Union
See more jobs at Fort Liberty Federal Credit Unionexternal

Full-time

Re-posted 6 days ago

Job description

Digital Services Manager-Onsite
Purpose:
Responsible for overseeing the development, implementation, and ongoing management of digital platforms, systems, and services that enhance member engagement, improve service delivery, and support the Credit Union's strategic objectives. This role evaluates digital opportunities, manages vendor relationships, and leads initiatives that improve the functionality, adoption, and effectiveness of digital channels.
Primary Duties and Responsibilities:
  1. Manages and enhances the Credit Union's digital delivery channels by researching opportunities, recommending improvements, and coordinating the implementation of new functionality with a focus on member experience, usability, integration, and operational efficiency.
  2. Develops and monitors digital channel performance metrics including adoption, usage, engagement, and member experience indicators for online banking, mobile banking, website, and other digital services. Provides recommendations to improve utilization and member satisfaction.
  3. Administers and supports digital banking platforms including online banking, mobile applications, bill pay, digital account opening, online loan applications, card management services, ATMs, and other electronic delivery channels.
  4. Evaluates emerging technologies and industry trends to support the development of the Credit Union's digital services roadmap and identify opportunities to improve member access and convenience.
  5. Coordinates digital services marketing initiatives with the Marketing team to promote digital solutions, increase member adoption, and ensure consistent messaging across communication channels.
  6. Creates, maintains, and updates procedures and documentation related to digital channels, electronic transactions, online services, and digital delivery processes.
  7. Provides training and support to employees regarding digital service functionality, enhancements, and best practices while developing resources to improve employee and member adoption.
  8. Continuously evaluates and improves digital experiences by identifying opportunities to enhance convenience, accessibility, speed, security, and ease of use across digital platforms.
  9. Manages relationships with digital banking vendors and third-party providers, monitoring performance, coordinating issue resolution, and ensuring products and services are delivered according to expectations.
  10. Assists with vendor contract management and service level monitoring, ensuring vendors meet performance, security, and service requirements.
  11. Manages the Credit Union's ATM program, including monitoring performance, coordinating maintenance and service issues, evaluating location effectiveness, and recommending changes to improve availability and member access.
  12. Supports branch technology initiatives designed to provide members with secure, convenient alternatives to traditional branch transactions and improve overall service delivery.
  13. Prepares and provides reporting to management regarding digital channel performance, adoption trends, project updates, vendor performance, and opportunities for improvement.
  14. Coordinates digital services projects and implementations, including requirements gathering, testing, employee communication, training, and successful deployment of new digital capabilities.
  15. Collaborates with Information Technology, Operations, Compliance, Risk, Fraud, and Marketing teams to ensure digital services are secure, compliant, reliable, and aligned with Credit Union objectives.

Other Duties and Responsibilities:.
  1. Strong understanding of regulatory expectations for financial institutions. Assists and cooperates with all federal and independent auditors during annual audits.
  2. Must comply with the Federal Bank Secrecy Act, Anti-Money Laundering and Customer Identification Policy (BSA), the OFAC Policy and the Identity Theft Policy
  3. Other duties as assigned.

Minimum Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the minimum level of knowledge, skills and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and Training:
  • Bachelor's degree in Marketing, Communications, Computer Science, Information Technology, or related field.
  • On an annual basis is required to complete mandatory Bank Secrecy Act, OFAC and Red Flag Identity Theft training.
  • Must possess a valid driver's license.

Prior Experience:
  • Five years' experience within a financial institution managing or supporting digital services is preferred.
  • Marketing, Information Systems, Information Security and Compliance

Interpersonal Skills:
The ability to motivate or influence others is a material part of the job, requiring a significant level of diplomacy and trust. Obtaining cooperation (internally and/or externally) is an important part of the job and a high level of interpersonal skills are critical to the success of this position. Work frequently involves contacts requiring considerable discussion of problems, material presentations, and resolving issues impacting departments or divisions.
Other Special Skills and Abilities:
  • Strong analytical skills and ability to interpret data to make sound recommendations.
  • Excellent organizational and project planning skills.
  • Outstanding communicator, both written and verbal.
  • Ability to lead and motivate teams to achieve buy-in from all team members.
  • Must possess a positive "can-do" attitude.

Physical Demands:
The need for physical stamina is moderate to high. Moderate to significant local travel is required.
Working Conditions:
Minimal adverse working conditions. Some fluctuations in temperature experienced in office setting. May need to work beyond normal working hours, pending organization needs.

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