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Digital Risk Jobs in Texas (NOW HIRING)

Airswift

Cyber Security

Houston, TX · On-site

$106K - $143K/yr

The role sits within a Digital Risk & Assurance setting and works across both IT and operational technology environments, helping identify, assess, communicate, and manage cyber risk. This position ...

Jobtailor

Energy Risk Engineering Consultant

Houston, TX · On-site

$110 - $150/hr

* Act as a strategic risk advisor, partnering with clients to proactively identify emerging risks and ... Leverage digital tools, analytics, and emerging technologies (e.g., dashboards, virtual tools, AI ...

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Showing results 21-40

All JobsDigital Risk JobsDigital Risk Jobs in Texas

Digital Risk information

See Texas salary details

$15

$44

$82

How much do digital risk jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for digital risk in Texas is $44.02, according to ZipRecruiter salary data. Most workers in this role earn between $23.75 and $57.12 per hour, depending on experience, location, and employer.

What is digital risk?

Digital risk refers to the potential threats and vulnerabilities that organizations face as they adopt digital technologies, such as cyber attacks, data breaches, privacy issues, and technology failures. A digital risk professional identifies, assesses, and manages these risks to protect an organization's digital assets and ensure compliance with regulations. Their responsibilities may include implementing cybersecurity measures, monitoring for emerging threats, conducting risk assessments, and developing response strategies. They work closely with IT, compliance, and business teams to create a secure digital environment. The goal is to balance innovation and technology adoption with effective risk management.

What are the key skills and qualifications needed to thrive as a digital risk professional?

To thrive as a Digital Risk professional, you need a solid understanding of risk management frameworks, information security, and regulatory compliance, often supported by a degree in IT, cybersecurity, or a related field. Familiarity with risk assessment tools, cybersecurity platforms, and certifications like CISSP, CISM, or CRISC is typically expected. Strong analytical thinking, attention to detail, and effective communication skills help you identify threats and convey risks to stakeholders. These skills are crucial for proactively protecting organizations from digital threats and ensuring business continuity in a rapidly evolving technological environment.

What are the main challenges faced by professionals working in digital risk roles, and how can they effectively address them?

Professionals in Digital Risk often face challenges such as rapidly evolving cyber threats, regulatory compliance demands, and ensuring robust risk management across digital assets. Staying updated with the latest threat intelligence and regulatory changes is essential. Collaboration with IT, legal, and business teams is crucial to develop comprehensive risk mitigation strategies. Adopting a proactive approach, continuous learning, and leveraging advanced risk assessment tools can help digital risk professionals effectively manage these challenges.

What is the difference between Digital Risk vs Cybersecurity Analyst?

AspectDigital RiskCybersecurity Analyst
Required CredentialsCertifications like CISSP, CISA, CISM, and relevant degreesCertifications like CompTIA Security+, CISSP, CEH, and related degrees
Work EnvironmentFocuses on risk management, compliance, and strategic planning across digital assetsFocuses on protecting IT infrastructure, monitoring threats, and incident response
Employer & Industry UsageUsed by financial institutions, tech firms, and corporations managing digital risksCommon in IT departments, security firms, and organizations with cybersecurity teams

Digital Risk professionals primarily focus on identifying and managing risks related to digital assets and compliance, while Cybersecurity Analysts concentrate on protecting systems from cyber threats. Both roles require similar certifications and often work within the same industry environments, but their core responsibilities differ in scope and focus.

What are popular job titles related to Digital Risk jobs in Texas?

For Digital Risk jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Digital Risk jobs in Texas look for?

The top searched job categories for Digital Risk jobs in Texas are:

What cities in Texas are hiring for Digital Risk jobs?

Cities in Texas with the most Digital Risk job openings:

Digital Risk jobs near you
Infographic showing various Digital Risk job openings in Texas as of August 2026, with employment types broken down into 100% Full Time. Highlights an 80% In-person, and 20% Remote job distribution, with an average salary of $91,555 per year, or $44 per hour.

Customer Outreach Escalation Specialist (In-Office)

Digital Risk, LLC.

San Antonio, TX

$17.75 - $23.50/hr

Full-time

Posted 16 days ago

Job description

Company Description

Mphasis applies next-generation technology to help enterprises transform businesses globally. Customer centricity is foundational to Mphasis and is reflected in the Mphasis’ Front2Back™ Transformation approach. Front2Back™ uses the exponential power of cloud and cognitive to provide hyper-personalized (C=X2C2TM=1) digital experience to clients and their end customers.

Mphasis’ Service Transformation approach helps ‘shrink the core’ through the application of digital technologies across legacy environments within an enterprise, enabling businesses to stay ahead in a changing world. Mphasis’ core reference architectures and tools, speed and innovation with domain expertise and specialization are key to building strong relationships with marquee clients.

Job Description

Job description:

As an Emergency Retention Specialist, your responsibility is to provide immediate support and swift resolution to urgent issues affecting customer accounts, thus protecting customer relationships in collaboration with the clients’ internal teams. You will work directly with customers to resolve critical errors, present offers, and provide recommendations for account optimization, while also encouraging the use and adoption of online tools. This white glove service role requires excellent customer service skills and the ability to establish strong internal partnerships.

Schedule: Day Shift : 10 AM -7 PM CST

Work Location: San Antonio, TX 78235

Responsibilities

Conduct outbound customer outreach (manual and campaign-based) to provide

updates, present offers, identify opportunities, and reinforce value.

Rapidly respond to and resolve escalated issues, protect and establish

collaborative relationships with support teams, while consistently demonstrating

professionalism and emotional intelligence.

Turn negative/neutral experiences into positive interactions.

Serve as a brand ambassador and advocate for your customers; highlight all clients’ products and services.

Minimize disruptions, maintain system availability, and ensure the continued

functionality of services.

Turn customer contacts into a sale or a save opportunity with a premium

experience.

Proactively triage high-risk accounts, flag early signs of churn, and

collaborate across departments to mitigate risk.

Provide technical or account assistance in collaboration with Sales and Support

teams.

Document customer interactions thoroughly using CRM tools to ensure alignment

and visibility.

Demonstrate knowledge of and adherence to telemarketing laws.

Requirements:

Ability to convey information accurately and efficiently to both internal team

members and external stakeholders, both verbally and in writing.

Adaptive to changing situations in a competitive market.

Ability to overcome objections while demonstrating genuine empathy.

Genuine interest in people and a desire to help and build relationships with

customers.

White Glove Customer Service: 2+ years

Customer Service, Account Management, or Customer Success: 2 + years

Familiarity with CRM systems such as Salesforce or Workflow Manager (WFM),

and tools like Microsoft Office

Experience working in Loyalty/Retention programs with a high understanding and

performance with loyalty tools such as Compass & Mysolutions

Strong analytical skills and attention to detail; ability to recognize patterns and

trends in customer behavior.

Qualifications

Preferred Qualifications:

Previous experience working in a Secure Workspace (SWS) type environment or

white room (no pen, paper, mobile or electronic devices, etc.): 1+ years

Experience troubleshooting hardware, software, applications, network, and device issues


Additional Information

This is a fantastic opportunity to join our company at a time of exciting growth and change. As an early member of our developing team, you'll be instrumental in achieving our next period of expansion. If you possess determination, motivation, and a strong desire to succeed, your achievements at Mphasis will know no limits! Eager to know more? Become a part of our team.