Digital Learning Platforms Manager Jobs in California

ArtCenter College of Design is searching for an experienced Manager, Digital Teaching and Learning to join our team.
The salary range for this position: $80,000.00 - 85,000.00
Salary Disclaimer: The official salary range for this position is the range posted on the ArtCenter College of Design Careers website. ArtCenter is not responsible for inaccurate or unauthorized salary information published by third-party job boards.
Finalsalary is based on education, experience, skills relevant to therole, and internal equity.
About ArtCenter
Foundedin 1930 and located in Pasadena, California, ArtCenter College of Design is a globalleader in art and design education and has had an international reputation forits rigorous, transdisciplinary curriculum, faculty of professionals, strongties to industry, and commitment to socially responsible design. ArtCenter is aprivate nonprofit fully accredited by the WASC Senior College and UniversityCommission (WSCUC).
Every position atArtCenter plays an important part in carrying out the cultural values, goals,strategic vision, and mission of the College. This includes upholding andcultivating an inclusive, respectful, and welcoming environment where everyonefeels a sense of belonging.
Reporting to the director, Center for Innovative Teaching and Learning and associate dean of faculty, the manager, Digital Teaching and Learning, serves as the primary administrator of the College's learning management system (LMS) and related digital learning platforms. The Manager oversees vendor relationships and serves as the central point of coordination between external providers and internal stakeholders, including IT and academic partners.
The incumbent supports faculty, staff, and students in the effective use of the LMS and the integration of institutionally supported digital teaching and learning technologies. This includes developing and maintaining comprehensive documentation, web resources, and training materials to support tools, processes, and platforms across Digital Teaching and Learning (DTL), the Center for Innovative Teaching and Learning (CITL), and the Dean of Faculty's office.
This is a full-time position. Normal business hours are Monday through Friday, 8:30 a.m. to 4:30 p.m. The position may require flexibility to work a staggered, remote or alternate schedule to meet the demands of the work, which could include weekends or evenings. The position is eligible for flexible scheduling and can be performed remotely, hybrid or may be required as a condition of employment with the expectation of three days onsite. Regular and consistent attendance are required for most positions. Ability to travel between campuses. The College reserves the right to modify schedules as needed to meet the business needs with appropriate notice.
For full consideration, please submit your application by August 9.
Essential Functions
Platform and Systems Administration - 40%

• Oversee and manage LMS and Digital Teaching and Learning (DTL) vendor contracts and consultants
• Serve as primary administrator for the College's LMS and associated platforms (e.g., Canvas, Turnitin, LinkedIn Learning, Credly, e-portfolio tools)
• Collaborate with IT around technology projects; troubleshoot general educational technology issues identified in the Help Desk ticketing system
• Assist with facilitating department processes for academic software
• Evaluate and guide the implementation of new Institutional tools
• Maintain a record of LMS and DTL internal protocols, set-up steps for the term, and documentation for DTL support with Application Services
• Work with IT to set up LMS and create courses at start of each term and respond to LMS, DTL and other College supported software-related helpdesk tickets via the notification system (HALO)
• Monitor system performance, usage, and adoption; generate reports and insights for leadership
• Participate in the development of ideas for new plugins, products, or features by monitoring other online courses and industry developments and trends

Documentation and Training for Platforms and Systems - 20%

• Documenting updates and changes to the DTL, CITL, and Dean of Faculty tools, processes and platforms.
• Develop and deliver live demos and training materials for faculty, staff, and students on best practices within the suite of DTL, CITL, and Dean of Faculty tools, processes and platforms
• Manage and maintain the online resources for the DTL, CITL, and Dean of Faculty tools, processes and platforms, including creating demonstration videos and instructional PDFs
• Develop training materials and provide technical support for IRB related software, including but not limited to CITI and Cayuse

Instructional Support - 20%

• Provide live demos and 1:1 support on LMS course site use and technical areas
• Assist faculty with course design, LMS usage, digital accessibility, and student engagement strategies
• Partner with offices across the College to implement resources that support digital teaching and learning. Serve as subject matter expert for digital teaching and learning software systems and provide guidance for new innovations and instructor and student experiences that support the College's mission
• Participate in New Faculty Orientation, including providing 1 :1 support
• In partnership with Heavin Media team, help faculty leverage multimedia elements by creating and embedding simulations and video demonstrations into their web-enhanced courses
• Help faculty with digital accessibility for course sites and content creation/ uploading
• Take a lead role in identifying, evaluating, and implementing emerging learning technologies and platforms

CITL Operations - 15%

• Provide operational support and management for the CITL office under the direction of the Director, Center for Innovative Teaching & Learning (CITL) and Associate Dean of Faculty
• Provide support and guidance in a clear and professional manner for faculty, staff, and students.
• Draft complex and detailed correspondence using ArtCenter knowledge and advanced business acumen

Non-Essential Duties - 5%

• Serve on college-wide committees, task forces and work groups as needed
• Maintain memberships and active involvement in applicable professional organizations
• Enforce and follow ArtCenter policies, including safety protocols and implement policies as needed for the role
• Other duties as assigned

Required Qualifications:

• Bachelor's degree in business administration, information technology or related field from an accredited college or university or any equivalent combination of training, certificates, and experience.
• Strong oral and written communications skills, including ability to prepare professional written materials; ability to express ideas clearly and concisely; demonstrated ability to present information to individuals or groups
• At least 3 years of experience as an LMS administrator in higher education or a similar environment
• Experience with troubleshooting basic educational technology issues.
• Familiarity with ERPs such as Ellucian Colleague and higher education scheduling software
• Experience with Canvas LMS administration
• Experience coaching or training peers, preferably in a higher education setting
• Knowledge of Turnitin and plagiarism detection software
• Familiarity with collaborative whiteboarding software such as Miro, Mural, or other similar platforms
• Understanding of syllabus creation and relationship between learning outcomes, projects and assignments, and methods of grading and evaluation
• Experience with online or remote education
• Demonstrated experience supporting faculty with digital teaching tools and instructional technologies
• Basic understanding of HTML and other code languages
• Ability to handle all information with tact and discretion and recognize the confidential nature of ArtCenter business
• Ability to enforce and implement policies and procedures
• Demonstrated experience in cultivating an inclusive, respectful, and welcoming environment into workplace practices within ArtCenter's diverse communities

Preferred Qualifications

• Certificate or degree in instructional design Experience with graphic design, multimedia applications, authoring tools, and web conferencing for instructional purposes to be able to coach others to use most appropriately.
• Teaching experience in higher education, particularly in art and design disciplines

Physical Demands and Working Environment
The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
Environment: Work is performed primarily in a standard office setting with frequent interruptions and distractions; extended periods of time viewing computer monitor; interactions with other individuals. Due to the nature of the work environment, there is regular exposure to fumes, chemicals, dust and noise.
Physical: The position is performed in an office setting. Employees stationary most of the time but may move around the office environment for brief periods of time. Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight (up to 10 pounds); to operate modern office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information. Regular and consistent attendance are required for most positions. Ability to travel between campuses.
Vision: Must be able to have the visual capacity to perform activities such as preparing and reading reports, viewing a computer terminal and other normal office work with or without correction.
Hearing: Must be able to communicate effectively in the course of normal office communication or exchange ideas with or without correction.
The above statements are intended to describe the general nature and level of work performed by the employee assigned to this job; they do not purport to describe all functions. Employees may be assigned other duties, and the essential functions may be changed from time to time as necessary.
Diversity Statement
ArtCenter is fully committed to fostering a culture that values diversity, equity, inclusion, access and belonging not only in vision but in practice. Our path forward is predicated on our belief that multiple points of view, life experiences, ethnicities, cultures and belief systems are essential to academic and creative excellence. We strive to learn more about difference while respecting the rich diversity in our world, attending to important questions about racial injustice and decolonizing our curriculum. Our campus environment must be vigilant in supporting the full participation of students, faculty, and staff of every race, color, ethnicity, sex, gender, gender identity or expression, marital status, religion, sexual orientation, age, disability, veteran status, socioeconomic status and political viewpoint.
Equal Opportunity EmployerArtCenter is committed to a policy of equalemployment opportunity and does not discriminate against its employees orapplicants on the basis of race (including hair texture and protectivehairstyle), color, religion (includes religious dress and grooming practices),sex/gender (includes pregnancy, childbirth, breastfeeding, and/or relatedmedical conditions), gender identity, gender expression, sexual orientation, maritalstatus, medical condition (genetic characteristics, cancer, or a record orhistory of cancer), military or veteran status, national origin, ancestry,disability (mental and physical, including HIV/AIDS, cancer, and geneticcharacteristics), genetic information, request for family care or medicalleave, age (over 40), criminal background (Fair Chance Act), reproductivehealth decision-making, off-duty and off-premisescannabis use, or any other actual or perceived characteristic protected byapplicable state or federal law. Equal employment opportunity is extended toall persons in all aspects of the employer-employee relationship, includingwithout limitation, recruitment, hiring, upgrading, learning and professionaldevelopment, promotion, compensation, benefits, leave of absence, transfer,discipline, layoff, recall and termination. This commitment applies to allpersons involved in the operations of ArtCenter and prohibits unlawfuldiscrimination by any employee of ArtCenter. Applicants who wish to request an accommodation for a disability may contact the Office of Employee Experience and Engagement at (626) 396-2470.
Applicant Rights (Prior Cannabis Use)
ArtCenterwill not request information from an applicant relating to the applicant'sprior use of cannabis. ArtCenter will not use information obtained from acriminal history about an applicant or employee's prior cannabis use, unlessArtCenter is permitted to consider that information under applicable law.
Employment At-Will
All employment with ArtCenter is for anunspecified term and is "at-will." Employees are free to resign at any time,with or without reason, and with or without prior notice. Similarly, ArtCenterhas the right to terminate the employment relationship at any time, with orwithout cause, and with or without prior notice. This "at-will" employment,which includes the College's right to transfer, discipline, demote, or changethe conditions of employment with or without cause and with or without priornotice, cannot be modified, amended orwaived by any oral or implied agreement, and may be modified or altered only byan express individualized written employment agreement signed by both theemployee and the College president
ArtCenter Employees have a Mandatory Duty to Report