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Digital Interaction Advisor Jobs (NOW HIRING)

Action for Boston Community Development, Inc.

$23.97/hr

Advise clients about free or affordable internet service options for which they may qualify, assist ... Track each interaction including clients' progress in meeting their stated objectives keeping ...

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How much do digital interaction advisor jobs pay per hour?

As of May 31, 2026, the average hourly pay for digital interaction advisor in the United States is $26.39, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $21.88 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Digital Interaction Advisor, and why are they important?

To excel as a Digital Interaction Advisor, you need strong communication skills, digital literacy, and a background in customer service or a related field. Familiarity with customer relationship management (CRM) platforms, live chat systems, and social media management tools is typically required. Outstanding problem-solving abilities, empathy, and adaptability set top performers apart in this role. These competencies ensure effective digital engagement, customer satisfaction, and efficient resolution of inquiries in a fast-paced online environment.

How does a Digital Interaction Advisor typically collaborate with other departments to enhance customer experience?

A Digital Interaction Advisor frequently works alongside teams such as marketing, IT, and customer service to ensure a seamless digital customer journey. They provide actionable feedback on user behavior, help design effective digital communication strategies, and troubleshoot issues affecting online engagement. Regular cross-department meetings and the use of collaborative platforms are common, allowing the advisor to advocate for customer needs and ensure digital touchpoints are consistent and user-friendly.

What is a Digital Interaction Advisor?

A Digital Interaction Advisor is a professional who helps organizations improve their online customer interactions and digital user experiences. They analyze how customers engage with a company's digital platforms—such as websites, apps, and social media—and recommend strategies to enhance communication, streamline processes, and boost customer satisfaction. Their role often involves using analytics, customer feedback, and digital tools to optimize engagement and resolve any digital interaction challenges. Digital Interaction Advisors may also train staff on best practices and support the implementation of new technologies to improve digital customer service.

What is the difference between Digital Interaction Advisor vs Customer Experience Specialist?

AspectDigital Interaction AdvisorCustomer Experience Specialist
Required CredentialsTypically a degree in marketing, communications, or related field; certifications in digital marketing or UX are commonSimilar credentials; often holds degrees in business, marketing, or customer service-related fields; certifications in CX or service management are common
Work EnvironmentPrimarily digital platforms, online channels, and social mediaBoth digital and in-person interactions, depending on the role
Employer & Industry UsageUsed across tech, retail, finance, and service industries focusing on digital engagementUsed broadly in retail, hospitality, and service sectors focusing on overall customer satisfaction

While both roles focus on enhancing customer interactions, the Digital Interaction Advisor specializes in managing digital channels and online engagement, whereas the Customer Experience Specialist has a broader scope, including in-person and multi-channel customer interactions. The roles often overlap but differ mainly in their primary focus areas within customer engagement strategies.

More about Digital Interaction Advisor jobs
What job categories do people searching Digital Interaction Advisor jobs look for? The top searched job categories for Digital Interaction Advisor jobs are:
Digital Interaction Advisor jobs near you
Infographic showing various Digital Interaction Advisor job openings in the United States as of May 2026, with employment types broken down into 82% Full Time, 13% Part Time, 1% Temporary, and 4% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $54,896 per year, or $26.4 per hour.
Automotive Sales Consultant

Automotive Sales Consultant

Easterns Automotive Group

Millersville, MD • On-site

$50K - $100K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

Job description

Job Title:Automotive Sales Consultant

Company: Easterns Automotive Group

Location: DC, Baltimore Metro Areas


Easterns Automotive Group is on the search for a forward-thinking and dedicated Automotive Sales Consultant who is passionate about revolutionizing the car-buying experience. We are a leading multi-location certified pre-owned automotive retailer, striving for unparalleled customer experiences, both digitally and in-store. Our mission is to be the premier choice for automotive purchases in the DC and Baltimore metro areas.


Benefits:

When you become a part of Easterns Automotive Group, you are not just joining a team but becoming part of a family that values your well-being and professional growth. The benefits we offer include:

  • Health & Dental Insurance: Comprehensive coverage to ensure you and your family’s well-being.
  • Vision Insurance: For your eye care needs.
  • Life & Disability Insurance: Financial security for you and your family.
  • Health Savings Account: For additional health care flexibility.
  • 401(k) Matching: Aiding you in securing a robust financial future.
  • Paid Time Off & Parental Leave: Because life happens outside work too.
  • Flexible Schedule: We prioritize work-life harmony.
  • Paid Training & Tuition Reimbursement: For your continuous personal and professional development.
  • Employee Discounts: Exclusive discounts on vehicles and services as a token of our appreciation.


Responsibilities:

In your role as an Automotive Sales Consultant, you'll be responsible for:

  • Consultative Selling: Provide specialized and accurate information about our range of vehicles, acting more as a trusted advisor than a traditional salesperson.
  • Customer Relationship Building: Turn visitors into loyal, satisfied customers through exceptional interpersonal skills and a customer-centric focus.
  • Digital Interaction: Utilize digital tools to enhance the customer’s shopping experience.
  • Follow-ups & Problem Solving: Schedule regular customer interactions while proactively solving any issues that arise, thereby elevating the customer experience.
  • Team Collaboration: Work cohesively with team members to meet sales goals while contributing to a positive, customer-focused environment.


Qualifications:

Our ideal candidate will:

  • Be Empathetic: Exceptional ability to listen and understand customer needs.
  • Be Digitally Savvy: Comfortable with CRM tools and digital platforms to improve the customer experience.
  • Show Adaptability: Ability to adjust strategies and tactics in a fast-paced environment.
  • Demonstrate Ethical Practices: Uphold the highest standards of honesty and transparency.
  • Be Highly Organized: Excellent organizational skills to manage multiple tasks.
  • Have a Passion for Cars: Genuine enthusiasm for vehicles and a keen willingness to keep learning.
  • Fluency in English: Proficiency in an additional language, particularly Spanish, is a significant plus.
  • Hold a Valid Driver's License: Because you'll need to know our products intimately.
  • Educational Credentials: A Bachelor’s degree is a plus.


If you're driven by a passion to transform the car-buying journey into an exceptional customer experience, we invite you to join Easterns Automotive Group. We look forward to the unique perspective and energy you will bring to our dedicated team!



Full Time