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Digital Experience Manager Jobs in Springfield, MA

Infosys Limited

Quadient Lead Consultant

Hartford, CT · On-site

$100 - $140/hr

Technology|Customer Communication Management|SmartCommunications Technical Skills 2 Overview The Infosys Digital Experience (DX) unit powers businesses across the entire customer experience journey ...

ACI Infotech

UX Researcher

Hartford, CT · On-site

... digital platforms and products * Using of productivity and analysis tools to manage iterative ... Experience with remote testing tools * A strong desire for creative problem-solving with a positive ...

Veritext Legal Solutions

Be Seen First

Paralegal - Digital Reporter

Hartford, CT · On-site

$40.50 - $54.60/hr

... Experience Required. We provide you with all the support you need to be successful. Digital ... Managing the proceedings as an independent arbiter of the record * Swearing in witnesses and acting ...

STI

Digital Trainer

Hartford, CT · On-site

Vendor Management: Experience in liaising with vendors to ensure compliance with training standards and practices. * Project Management: Strong project management skills, including the ability to ...

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All JobsDigital Experience JobsDigital Experience Manager JobsDigital Experience Manager Jobs in Springfield, MA

Digital Experience Manager information

See Springfield, MA salary details

$14.4K

$92.6K

$163.4K

How much do digital experience manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for digital experience manager in Springfield, MA is $92,594.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,300.00 and $114,100.00 per year, depending on experience, location, and employer.

What is a digital experience manager?

A Digital Experience Manager oversees the design, implementation, and optimization of a company’s digital platforms to ensure a seamless and engaging user experience. They work across websites, mobile apps, and other digital channels to improve customer satisfaction, drive engagement, and support business goals. This role often involves collaborating with marketing, IT, and design teams to align digital strategies with organizational objectives and customer expectations.

What is a digital experience manager?

A digital experience manager is a marketing employee that oversees the user experience of a website or application. As a digital experience manager, you work closely with the design and development teams to ensure that their client’s site or application meets their needs and is up to industry standards. One of your job duties is to test different areas of the site or application for ease of use and effectiveness. Strong web optimization skills are necessary for this job. Other qualifications for a career as a digital experience manager include a bachelor’s degree in computer science or another relevant field, and experience working in digital marketing, user experience, or web development job.

What are some common challenges digital experience managers face when coordinating efforts across multiple teams?

Digital Experience Managers often encounter challenges in aligning goals and timelines across marketing, IT, design, and content teams. Balancing diverse priorities while ensuring a seamless user experience requires strong communication and project management skills. Additionally, they must navigate differing perspectives on user needs and adapt strategies quickly in response to feedback or data insights. Building mutual understanding and fostering collaboration are key to overcoming these hurdles and delivering successful digital initiatives.

What are the key skills and qualifications needed to thrive as a digital experience manager, and why are they important?

To thrive as a Digital Experience Manager, you need expertise in digital strategy, user experience (UX) design, and analytics, often supported by a bachelor’s degree in marketing, communications, or a related field. Familiarity with content management systems (CMS), web analytics tools like Google Analytics, and marketing automation platforms is typically required. Strong leadership, creative problem-solving, and excellent communication skills help differentiate top performers in this role. These capabilities are crucial for delivering seamless digital experiences that drive customer engagement and achieve business objectives.

What is the difference between Digital Experience Manager vs Content Manager?

AspectDigital Experience ManagerContent Manager
Primary FocusOverseeing digital customer experiences, including website, app, and omnichannel interactionsManaging content creation, editing, and publishing across platforms
Skills & CertificationsDigital marketing, UX/UI, analytics, project managementContent strategy, SEO, writing, editing
Work EnvironmentMarketing, digital teams, cross-functional projectsContent teams, editorial, marketing

The Digital Experience Manager focuses on optimizing overall digital interactions and user experience, while the Content Manager concentrates on creating and managing content. Both roles often collaborate but serve different core functions within digital marketing strategies.

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The top searched job categories for Digital Experience Manager jobs in Springfield, MA are:

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Cities near Springfield, MA with the most Digital Experience Manager job openings:

Digital Experience Manager jobs near you
Infographic showing various Digital Experience Manager job openings in Springfield, MA as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $92,594 per year, or $44.5 per hour.

Digital Content Coordinator Temp - (Manchester, CT)

Bob's Discount Furniture

Manchester, CT • On-site

Full-time

Re-posted 27 days ago

Bob's Discount Furniture rating

7.5

Company rating: 7.5 out of 10

Based on 43 frontline employees who took The Breakroom Quiz

17th of 63 rated furniture retailers

Job description

About the Role
Bob's Discount Furniture is looking for a detail-oriented and motivated Digital Content Coordinator to join our Creative Operations team. This is a hands-on, execution-focused role that sits at the heart of our digital asset ecosystem - responsible for the day-to-day management of our Digital Asset Management platform, ensuring assets are properly ingested, tagged, organized, and quality-checked so that teams across the organization always have what they need, when they need it.
Reporting directly to the Digital Content Manager, you will play a critical role in keeping our content operations running smoothly - supporting creative workflows, maintaining metadata standards, and tracking asset progress across active projects. This is an excellent opportunity for an early-career professional looking to build deep expertise in digital content operations within a fast-growing, collaborative environment.
Key Responsibilities
DAM Operations & Asset Management
  • Asset Ingestion & Organization:
  • Manage the day-to-day upload, ingestion, and organization of digital assets into Cloudinary, ensuring all files adhere to established folder structures, naming conventions, and taxonomy standards.
  • Metadata Tagging & Enrichment:
  • Apply accurate and consistent metadata tags, keywords, and attributes to assets across the DAM, following governance guidelines set by the Digital Content Manager.
  • Asset Archiving & Lifecycle Management:
  • Monitor asset status and support timely archiving, versioning, and retirement of content in accordance with established rights, licensing, and brand standards.

Quality Assurance & Metadata Maintenance
  • Asset QA & Integrity Audits:
  • Conduct regular quality checks on ingested assets to verify file integrity, correct tagging, appropriate format specifications, and alignment with brand and technical standards.
  • Metadata Accuracy & Cleanup:
  • Identify and resolve metadata gaps, inconsistencies, or errors within the DAM - escalating systemic issues and contributing to ongoing taxonomy improvements.
  • Compliance Support:
  • Assist in maintaining content rights records, accessibility tags, and licensing documentation to support legal and brand compliance requirements.

Creative Workflow & Project Tracking
  • Workflow Support:
  • Assist the Digital Content Manager in monitoring and maintaining active creative project workflows, ensuring asset progress is tracked and visible across teams.
  • WIP Tracking (LetsFlo):
  • Use LetsFlo to log work-in-progress updates, track asset production status, and flag bottlenecks or delays to the Digital Content Manager for timely resolution.
  • Project Management Tool Coordination:
  • Support task tracking and cross-functional coordination using platforms such as Asana, Trello, or similar tools, keeping project boards accurate and up to date.
  • Cross-Team Communication:
  • Serve as a reliable point of coordination between the Creative Operations team and Campaign, Web, and Photography teams for asset-related requests and delivery timelines.

Documentation & Process Support
  • SOP Adherence & Feedback:
  • Follow established standard operating procedures for all DAM and content workflow tasks, and provide practical feedback to support ongoing SOP refinement.
  • Reporting & Tracking:
  • Assist in maintaining asset logs, usage reports, and operational trackers that provide visibility into content volume, status, and platform performance.

Qualifications & Experience
  • 1-3 years of experience in digital asset management, creative operations, content coordination, or a related field.
  • Familiarity with DAM platforms - Cloudinary experience is a plus, though candidates with experience on comparable platforms (Bynder, Widen, Brandfolder) are encouraged to apply.
  • Experience with project management tools such as Asana, Trello, or Monday.com for task tracking and team coordination.
  • Exposure to or working knowledge of LetsFlo or similar WIP/production tracking tools is a plus.
  • Strong attention to detail with a methodical approach to file naming, metadata tagging, and content organization.
  • Solid understanding of digital file formats, asset specifications, and basic image or video file management.
  • Comfortable working within defined systems and processes, with the initiative to flag issues and suggest improvements proactively.
  • Familiarity with Adobe Creative Suite - particularly Photoshop or Bridge - is beneficial for reviewing and managing creative assets.
  • Background or coursework in digital library sciences, information management, marketing, or a related discipline is a plus.
  • Excellent organizational and communication skills, with the ability to manage multiple priorities in a fast-paced environment.
  • Retail or e-commerce creative team experience is a welcome differentiator.

Culture & Growth
At Bob's Discount Furniture, we believe that great content operations are the foundation of great marketing. We move fast, keep things simple, and hold ourselves to a high standard of quality and collaboration. This role offers a meaningful runway for growth - with direct mentorship from the Digital Content Manager and exposure to the full breadth of our creative and marketing technology stack.
In this role, you will have the opportunity to:
  • Develop deep, practical expertise in digital asset management and creative operations within a dynamic, growing brand.
  • Work alongside experienced creative and technical professionals in a no-ego, team-first culture.
  • Take on increasing responsibility as you demonstrate ownership, precision, and initiative.
  • Build a strong foundation for a long-term career in content operations, marketing technology, or creative project management.

Expected Base Pay Not Including Potential Commissions, Incentive, Bonus, etc. Opportunities:
$29.00 - $35.00
It is policy of Bob's Discount Furniture, Inc., to provide equal employment opportunity to all employees and applicants for employment. No person shall be discriminated against or harassed because of race, religion, color, sex, age, national origin, disability, pregnancy, citizenship, veteran or military status, or any other protected status in accordance with federal, state or local law.
If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact talentacquistionteam@mybobs.com. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

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About Bob's Discount Furniture

Sourced by ZipRecruiter

Bob's Discount Furniture is a retail furniture chain known for offering affordable and value-oriented furniture and home decor. Founded in 1991 by Bob Kaufman, the company has grown to become one of the largest furniture retailers in the United States. Bob's Discount Furniture aims to provide customers with a wide selection of quality furniture at discounted prices. Their product range includes living room furniture, bedroom sets, dining room sets, mattresses, and various home accessories. They offer a mix of styles, from contemporary to traditional, to cater to different tastes and preferences. The company operates a network of stores across several states, primarily in the northeastern and mid-Atlantic regions of the United States. Additionally, they have an online presence, allowing customers to browse and purchase furniture conveniently from their website.

Industry

Retail

Company size

1,001 - 5,000 Employees

Headquarters location

Manchester, CT, US

Year founded

1991

Social media

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