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Digital Customer Success Manager Jobs in Remote, OR

aan

Customer Accounts Manager

North Bend, OR

$17 - $17.75/hr

Skills for Success Customer Account Managers can connect and relate well to people, demonstrate empathy, listen attentively, and successfully navigate difficult conversations. Strong leadership ...

Aaron's

Customer Accounts Manager

North Bend, OR · On-site

$17 - $17.75/hr

Skills for Success Customer Account Managers can connect and relate well to people, demonstrate empathy, listen attentively, and successfully navigate difficult conversations. Strong leadership ...

Walmart

(USA) Digital Coach

Coos Bay, OR · On-site

$65K - $100K/yr

... customer and business needs identifying and communicating goals and objectives building ... Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue ...

Walmart

(USA) Digital Coach

Coos Bay, OR · On-site

$65K - $100K/yr

... customer and business needs identifying and communicating goals and objectives building ... Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue ...

Ottobock

Sr. Key Account Manager (SUITX)

OR · Remote

$65K - $80K/yr

Collaborate cross-functionally with marketing, product, and customer success teams to ensure ... Proven ability to manage complex, multi-stakeholder sales cycles. * Experience selling into ...

Bausch + Lomb

Manager, E-Commerce Channel - US Vision Care

OR · On-site +1

$142K - $143K/yr

Drive digital sales performance through continuous optimization of visibility, conversion, customer ... Demonstrated success owning a channel plan and managing account performance (revenue, margin/profit ...

Ottobock

Sr. Key Account Manager (SUITX)

OR · On-site +1

$65K - $80K/yr

Collaborate cross-functionally with marketing, product, and customer success teams to ensure ... Proven ability to manage complex, multi-stakeholder sales cycles. * Experience selling into ...

Vodafone

Solution Sales Specialist

OR · Remote

$21 - $28.50/hr

Product Management, Vodafone Business Technical Services, Customer Success Management, Commercial, Legal etc. * Guide and support pre-sales feasibility teams to obtain the best price for fixed access ...

Vodafone

Solution Sales Specialist

OR · On-site +1

$21 - $28.50/hr

Product Management, Vodafone Business Technical Services, Customer Success Management, Commercial, Legal etc. * Guide and support pre-sales feasibility teams to obtain the best price for fixed access ...

Sapiens

Value Engineer - Applied AI

OR · On-site +1

Partner with Customer Success to track actual AI-driven outcomes against proposed value models ... Required Qualifications * 7+ years in value engineering, management consulting, financial analysis ...

Project Sapiens

Value Engineer - Applied AI

OR · Remote

Partner with Customer Success to track actual AI-driven outcomes against proposed value models ... Required Qualifications * 7+ years in value engineering, management consulting, financial analysis ...

Walgreens

Customer Service Associate - Temporary

Roseburg, OR · On-site

$14 - $19.25/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

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Showing results 21-40

All JobsDigital Customer Success JobsDigital Customer Success Manager JobsDigital Customer Success Manager Jobs in Remote, OR

Digital Customer Success Manager information

See Remote, OR salary details

$32.5K

$83K

$139.9K

How much do digital customer success manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for digital customer success manager in Remote, OR is $82,982.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,400.00 and $98,900.00 per year, depending on experience, location, and employer.

How does a digital customer success manager collaborate with product and sales teams to enhance the customer experience?

A Digital Customer Success Manager often acts as a bridge between customers and internal teams, regularly sharing insights and feedback with product and sales departments. This collaboration ensures that product updates reflect actual user needs and that sales strategies align with customer success goals. By participating in cross-functional meetings, a Customer Success Manager can advocate for the customer, identify upsell opportunities, and help resolve technical or adoption challenges, ultimately driving customer satisfaction and retention.

What are the key skills and qualifications needed to thrive as a digital customer success manager, and why are they important?

To excel as a Digital Customer Success Manager, you need a background in account management or customer service, strong analytical abilities, and often a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) platforms like Salesforce, digital communication tools, and data analytics software is commonly required. Outstanding soft skills include proactive problem-solving, clear communication, and the ability to build strong client relationships in a digital environment. These competencies are crucial for driving customer satisfaction, retention, and ensuring seamless adoption of digital products and services.

What is the difference between Digital Customer Success Manager vs Customer Support Specialist?

AspectDigital Customer Success ManagerCustomer Support Specialist
CredentialsTypically requires a bachelor's degree in business, marketing, or related fields; certifications in customer success or CRM tools are commonOften requires a high school diploma or associate degree; certifications in customer service or CRM tools are beneficial
Work EnvironmentWorks primarily with digital platforms, CRM systems, and data analysis; proactive engagement with clientsHandles inbound/outbound customer inquiries via phone, email, or chat; reactive problem-solving
Employer & Industry UsageCommon in SaaS, tech, and online service companies focusing on client retention and growthFound across various industries including retail, telecom, and tech, focusing on resolving customer issues

The Digital Customer Success Manager focuses on proactive engagement, retention, and growth of clients through digital channels, while the Customer Support Specialist primarily addresses reactive customer inquiries and issues. Both roles require customer service skills but differ in scope, tools, and strategic involvement.

What are popular job titles related to Digital Customer Success Manager jobs in Remote, OR?

For Digital Customer Success Manager jobs in Remote, OR, the most frequently searched job titles are:

What job categories do people searching Digital Customer Success Manager jobs in Remote, OR look for?

The top searched job categories for Digital Customer Success Manager jobs in Remote, OR are:

What cities near Remote, OR are hiring for Digital Customer Success Manager jobs?

Cities near Remote, OR with the most Digital Customer Success Manager job openings:

Digital Customer Success Manager jobs near you

Customer Accounts Manager

Aaron's Family of Companies

North Bend, OR

$17 - $17.75/hr

Full-time, Part-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 7 days ago

Job description

Customer Accounts Manager

The salary range for this role is $17.00 to $17.75 per hour.* This position is also eligible for incentive pay based on performance.

Aaron’s Customer Account Managers drive the success of our stores by leading the customer accounts department with the primary goal of achieving company standards for collections and lease renewals. As a Customer Account Manager, you will strategically influence team performance to help our customers achieve their goals of ownership and assume a wide variety of job functions at the direction of the General Manager.
Skills for Success
Customer Account Managers can connect and relate well to people, demonstrate empathy, listen attentively, and successfully navigate difficult conversations. Strong leadership, multi-tasking, organizational, and negotiation/persuasion skills are essential. Like all Aaron’s team members, Customer Account Managers share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.
The Work

  • Attainment and upkeep of customers’ accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments
  • Assist General Manager with operational functions which include account recommendations, payment frequency and payment history to monitor accuracy
  • Second up to the General Manager
  • Build authentic customer relationships to support customers in their ownership goals and drive sales
  • Manage the collections process by counseling customers to gain timely lease/merchandise renewals
  • Review and close lease agreements, which includes confirming customer identification, collecting money and obtain customer signatures on lease agreements
  • Contact customers who have not renewed merchandise agreements
  • Maintain customers contact over the phone and through home visits
  • Update customers information and maintain accuracy
  • Manage entire accounts staff to achieve daily, weekly and monthly accounts department goals
  • Clean and certify merchandise in the cleaning station for all merchandise personally returned
  • Complete and maintain weekly vehicle maintenance sheet and route sheets daily
  • Load, secure and protect product in company vehicle
  • Safely operate company vehicle
  • Assist the Sales Team as needed
  • Any other reasonable duties requested by management

Requirements

  • United States at least 21 years old with a valid state Driver’s License and compliance with the Company’s Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18.   
  • Must meet DOT requirements to obtain certification in required states (United States)
  • Ability to work schedule of hours varying from 8 am to 9 pm
  • Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly
  • Two years of college or two years of previous management experience preferred
  • High School diploma or equivalent preferred
  • Excellent interpersonal and communication skills
  • High energy with the ability to effectively perform all functions of the store and multitasking effectively
  • Proper telephone etiquette
  • Uphold the Aaron’s Brand and protect company assets
  • Maintain a professional appearance
  • Proficient computer skills

Aaron’s Total Rewards 

Our team members are our greatest asset. As an expression of our appreciation, Aaron’s is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes**: 

  • Paid time off, including vacation days, sick days, and holidays  
  • Medical, dental and vision insurance  
  • 401(k) plan with contribution matching 

*Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting.  We may ultimately pay more or less than the posted range, and the range may be modified in the future.  An employee’s pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law. 

**Benefits vary based on FT and PT employment status.

C2064 - North Bend

North Bend

OR

Education:nullEmployment Type: Corporate Retail Store

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