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Digital Content Associate Jobs in Raleigh, NC (NOW HIRING)

Clorox

Brand Experience Manager - eCommerce

Durham, NC · Hybrid

$83K - $108K/yr

Coaches and develops the Performance Marketing Associate Manager. What we look for: * Typically 5+ ... Proficiency in Creative Briefing/Development, Retail Media, Digital Content Optimization, Cross ...

Net Commesh

Marketing Associate

Raleigh, NC · On-site

Create and update engaging content for social media platforms, websites, and email campaigns ... Help manage and optimize digital marketing initiatives, including SEO, PPC, and email marketing.

Greystar

Marketing Associate

Raleigh, NC · Hybrid

$70K - $85K/yr

... content and overall customer experience. 4. Analyzes reports and presents marketing performance ... digital assets. 8. Meets with advertising and marketing partners on a regular cadence, reviews ...

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All JobsDigital Content Associate JobsDigital Content Associate Jobs in Raleigh, NC

Digital Content Associate information

See Raleigh, NC salary details

$10

$27

$64

How much do digital content associate jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for digital content associate in Raleigh, NC is $27.91, according to ZipRecruiter salary data. Most workers in this role earn between $19.18 and $30.38 per hour, depending on experience, location, and employer.

What are some typical challenges digital content associates face when managing content across multiple platforms?

Digital Content Associates often encounter challenges such as maintaining brand consistency, adapting content to fit each platform's unique requirements, and keeping up with rapidly changing digital trends. Balancing high-quality output with tight deadlines can also be demanding, especially when coordinating with various teams like design, marketing, and social media. Effective communication and strong organizational skills are crucial for successfully managing these complexities and ensuring content performs well across all channels.

What is a digital content associate?

Digital Content Associates are professionals responsible for creating, editing, managing, and publishing digital content across various online platforms. They often work with text, images, videos, and other multimedia to ensure content aligns with a brand’s goals and engages its target audience. Their tasks may also include monitoring content performance, optimizing for search engines (SEO), and collaborating with marketing or design teams. Digital Content Associates play a key role in maintaining a consistent online presence and supporting a company’s digital marketing efforts.

What are the key skills and qualifications needed to thrive as a digital content associate?

To thrive as a Digital Content Associate, you need strong writing, editing, and content management skills, often supported by a degree in communications, marketing, or a related field. Familiarity with content management systems (CMS) like WordPress, basic HTML, SEO tools, and analytics platforms is typically required. Attention to detail, creativity, and effective collaboration are standout soft skills for this role. These abilities ensure the creation and optimization of engaging digital content that aligns with organizational goals and drives audience engagement.
What are the most commonly searched types of Digital Content jobs in Raleigh, NC? The most popular types of Digital Content jobs in Raleigh, NC are:
What are popular job titles related to Digital Content Associate jobs in Raleigh, NC? For Digital Content Associate jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Digital Content Associate jobs in Raleigh, NC look for? The top searched job categories for Digital Content Associate jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Digital Content Associate jobs? Cities near Raleigh, NC with the most Digital Content Associate job openings:
Digital Content Associate jobs near you
Infographic showing various Digital Content Associate job openings in Raleigh, NC as of June 2026, with employment types broken down into 2% As Needed, 67% Full Time, 23% Part Time, 2% Temporary, 5% Contract, and 1% Nights. Highlights an 73% Physical, 3% Hybrid, and 24% Remote job distribution, with an average salary of $58,054 per year, or $27.9 per hour.

Manager, Digital Customer Success (Gainsight)

Veradigm

Raleigh, NC • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 20 days ago

Job description

Veradigm is looking for a strategic, execution-oriented Manager of the Digital Customer Success Managers to lead and scale our digital engagement programs across the Veradigm customer base. This role is responsible for designing and running scalable, tech-enabled customer success motions - including in-app experiences, automated nurture programs, digital health scoring, and community-based engagement - that drive adoption, retention, and customer lifetime value at scale.
You will manage a team of 4 digital CS professionals and work cross-functionally with Product, Marketing, Data, and Sales to create seamless, insight-driven customer journeys. This is a high-impact leadership role for someone who is equal parts strategist, operator, and builder - energized by scaling impact through smart systems and empowered teams.
Digital Engagement Strategy & Programs
  • Design and execute a comprehensive digital customer success strategy that covers the full customer lifecycle - from onboarding through expansion and renewal.
  • Build and optimize tiered engagement models that segment customers by product, use case, health score, and lifecycle stage.
  • Own the digital channel mix - including in-app messaging, email nurture sequences, webinars, video content, and self-service resources - ensuring the right message reaches the right customer at the right time.
  • Continuously test and iterate on engagement programs using data and experimentation to improve adoption, satisfaction, and retention outcomes.

Team Leadership & Development
  • Lead, mentor, and grow a team of digital customer success managers and specialists.
  • Set clear goals, KPIs, and accountability structures for the team; conduct regular performance reviews and coaching conversations.
  • Foster a culture of curiosity, data-driven decision-making, and continuous improvement within the team.
  • Hire and develop top talent as the digital CS function scales.

Customer Health & Lifecycle Management
  • Define and maintain customer health scoring models that combine product usage data, support signals, and engagement behavior into actionable risk and opportunity indicators.
  • Build and manage automated playbooks that trigger proactive outreach, intervention, or escalation based on health score changes and lifecycle milestones.
  • Partner with data and analytics teams to ensure health score inputs are reliable, current, and well-documented.
  • Lead quarterly business review (QBR) processes for scaled customer segments, leveraging digital formats and self-serve insights where appropriate.

Technology & Tooling
  • Own and optimize the digital CS tech stack, with Gainsight as the centerpiece - configuring and managing journeys, health scorecards, CTAs, reporting, and automation rules that power our scaled customer engagement model.
  • Partner with IT and operations to configure, maintain, and improve tooling, integrations, and workflows that support digital CS motions.
  • Identify and evaluate new technologies - including AI-powered tools - that can enhance the scale, personalization, or efficiency of digital engagement programs.
  • Ensure data flows cleanly across systems to enable accurate health scoring, reporting, and automation.

Cross-Functional Collaboration
  • Work closely with Product to translate customer feedback and usage patterns into actionable product insights; participate in roadmap planning and beta programs.
  • Partner with Marketing on customer communications, content strategy, and event programming that supports digital CS goals.
  • Collaborate with Sales on expansion and renewal strategies for digitally-managed segments, ensuring smooth handoffs and shared visibility into customer health.
  • Represent the voice of the digitally-managed customer in internal forums, leadership updates, and cross-functional planning.

Requirements
Education
  • Bachelor's Degree or equivalent Technical / Business experience Required

Work Experience
  • 8+ years relevant work experience; 2-3 years at the Expert level or equivalent experience Preferred
  • 2-3 years of recent direct Gainsight administration, specifically with Journey Orchestrator design

Management Experience
  • 2-4 years relevant leadership experience Preferred

Compensation for this job is subject to market conditions, geographic considerations, the candidate's unique skills and experience, state and local laws, and budget. Our commitment to pay transparency is a testament to our dedication to creating a fair, equitable, and inclusive workplace. By continuously analyzing market trends, staying abreast of changes in state laws, and making budgetary adjustments accordingly, we strive to ensure that our compensation practices reflect the value we place on our associates' unique contributions and support their professional growth.
Enhancing Lives and Building Careers
Veradigm believes in empowering our associates with the tools and flexibility to bring the best version of themselves to work and to further their professional development. Together, we are In the Network. Interested in learning more?
Take a look at our Culture, Benefits, Early Talent Program, and Additional Openings.
Visa Sponsorship is not offered for this position.
At Veradigm, our greatest strength comes from bringing together talented people with diverse perspectives to support the needs of healthcare providers, life science companies, health plans, and the patients they serve. The Veradigm Network is a dynamic, open community of solutions, external partners, and cutting-edge artificial intelligence technologies that provide advanced insights, technology, and data-driven solutions. Veradigm offers a comprehensive compensation and benefits package, including holidays, vacation, medical, dental, and vision insurance, company paid life insurance and retirement savings.
Veradigm's policy is to provide equal employment opportunity and affirmative action in all of its employment practices without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, individuals with disabilities, sexual orientation or gender identity or expression or any other legally protected category. Applicants for North American based positions with Veradigm must be legally authorized to work in the United States or Canada. Verification of employment eligibility will be required as a condition of hire. Veradigm is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse and inclusive workforce.
From a "VEVRAA Federal Contractor" We request Priority Referral of Protected Veterans
This is an official Veradigm Job posting. To avoid identity theft, please only consider applying to jobs posted on our official corporate site.
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