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Digital Concierge Jobs (NOW HIRING)

IHMS LLC.

Concierge

Manhattan, NY · On-site

$41/hr

As a Concierge at The Pierre New York, A Taj Hotel, you will be the epitome of hospitality and ... ALICE, and digital platforms such as RESY, OpenTable, Seven Rooms, etc. a plus PHYSICAL ...

Ci

Client Service Specialist II

Salt Lake City, UT

$16.50 - $21.75/hr

Develop skill sets to support additional areas of expertise, including Digital Concierge, technology tools, cost basis expert, financial planning * Maintain client accounts, records, and systems in ...

Jambalaya Group

Client Concierge

Riverside, CA · On-site

$26.50 - $31.25/hr

The Client Concierge will be the primary point of contact for clients, ensuring seamless service ... Oversee the firm's digital presence by managing website updates and social media activity, ensuring ...

Lifestylecommunities

Concierge

Columbus, OH

$15 - $19.25/hr

Concierge * Company: Lifestyle Real Estate Services, Ltd. (Collective House Realty) * Reports To ... Prepare and distribute newsletters, community announcements, digital updates, and bulletin board ...

Lifestyle Communities

Concierge

Columbus, OH · On-site

$15 - $19.25/hr

Concierge * Company: Lifestyle Real Estate Services, Ltd. (Collective House Realty) * Reports To ... Prepare and distribute newsletters, community announcements, digital updates, and bulletin board ...

Jambalaya Group

Client Concierge

Riverside, CA · On-site

$26.50 - $31.25/hr

The Client Concierge will be the primary point of contact for clients, ensuring seamless service ... Oversee the firm's digital presence by managing website updates and social media activity, ensuring ...

AC Hotels Greenville Downtown

Venue Concierge

Greenville, SC · On-site

$14.50 - $18.75/hr

As a Venue Concierge, you play a key front-line role in ensuring a seamless and enjoyable ... Scan digital and physical tickets accurately using handheld devices * Assist with guest entry, re ...

AC Hotel Downtown Greenville

Venue Concierge

Greenville, SC · On-site

$14.50 - $18.75/hr

As a Venue Concierge, you play a key front-line role in ensuring a seamless and enjoyable ... Scan digital and physical tickets accurately using handheld devices * Assist with guest entry, re ...

Ci

Client Service Specialist II

Seattle, WA

$68K - $85K/yr

Develop skill sets to support additional areas of expertise, including Digital Concierge, technology tools, cost basis expert, financial planning * Maintain client accounts, records, and systems in ...

Ci

Client Service Specialist II

San Diego, CA · On-site

$69K - $90K/yr

Develop skill sets to support additional areas of expertise, including Digital Concierge, technology tools, cost basis expert, financial planning * Maintain client accounts, records, and systems in ...

Robinson and Casey, PLLC

Client Concierge

Boca Raton, FL · On-site

$14.75 - $19/hr

Description The Client Concierge at Robinson & Casey, PLLC, serves as the central point of ... digital tools. • Demonstrated ability to handle sensitive situations with discretion and ...

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Digital Concierge information

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How much do digital concierge jobs pay per hour?

As of Jul 25, 2026, the average hourly pay for digital concierge in the United States is $18.12, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

What are some common challenges faced by Digital Concierges and how can they be addressed?

Digital Concierges often juggle multiple customer requests simultaneously, which can make prioritization and time management challenging. They must also quickly adapt to new technologies and platforms, as digital tools and client expectations are constantly evolving. To succeed, it's important to stay updated on digital communication tools, develop strong multitasking skills, and maintain a customer-focused mindset. Collaborating closely with IT and customer service teams can also help streamline processes and resolve client issues more efficiently.

What jobs make $3,000 a day?

High-paying jobs that can earn $3,000 a day include specialized roles such as senior digital marketing consultants, software engineers, or financial traders, often requiring advanced skills, certifications, and experience. These roles typically involve project-based work, consulting, or high-stakes environments where compensation is performance or contract-based.

What is a Digital Concierge?

A Digital Concierge is a virtual assistant, often powered by artificial intelligence, that helps users with a wide range of tasks such as booking reservations, providing recommendations, answering queries, and facilitating services through digital platforms. They are commonly used in hospitality, real estate, and customer service industries to enhance guest or customer experiences by providing instant, personalized support. Digital Concierges can be accessed via websites, mobile apps, or messaging platforms, making them a convenient solution for both businesses and their clients.

How much do you get paid as a concierge?

Concierge salaries typically range from $25,000 to $50,000 annually, depending on experience, location, and the employer. Entry-level positions may start lower, while experienced concierges or those in luxury settings can earn higher wages and tips. Some roles also offer benefits such as health insurance and flexible schedules.

What are the key skills and qualifications needed to thrive as a Digital Concierge, and why are they important?

To thrive as a Digital Concierge, you need strong customer service skills, problem-solving abilities, and proficiency in digital communication, often supported by experience in hospitality or client-facing roles. Familiarity with customer relationship management (CRM) systems, chat platforms, and booking or reservation software is typically required. Exceptional interpersonal skills, attention to detail, and the ability to multitask under pressure help someone stand out in this position. These skills ensure prompt, personalized support that enhances customer satisfaction and loyalty in a digital environment.

How can I make $2000 a week working from home?

A Digital Concierge can increase earnings by offering premium services, managing multiple clients, or working flexible hours to maximize income. Building skills in customer service, communication, and using digital tools can help expand opportunities and potentially reach higher weekly earnings.

What does a digital concierge do?

A digital concierge provides personalized assistance to clients or customers through digital platforms, such as chat, email, or mobile apps. Their responsibilities include answering inquiries, offering recommendations, managing bookings, and resolving issues using communication tools and customer service skills.

What is the difference between Digital Concierge vs Customer Service Representative?

AspectDigital ConciergeCustomer Service Representative
CredentialsBasic tech skills, customer service experienceCustomer service training, communication skills
Work EnvironmentOnline platforms, mobile apps, digital channelsCall centers, retail stores, offices
Industry UsageHospitality, retail, tech companiesRetail, telecom, banking
Search/Comparison IntentUnderstanding digital support roles, job requirementsTraditional customer support roles, job duties

Digital Concierge roles focus on providing customer support through digital channels using online tools and platforms, often requiring tech-savviness. Customer Service Representatives typically work in person or over the phone, handling direct customer interactions. Both roles involve customer assistance but differ mainly in their work environment and communication methods.

More about Digital Concierge jobs
What cities are hiring for Digital Concierge jobs? Cities with the most Digital Concierge job openings:
What states have the most Digital Concierge jobs? States with the most job openings for Digital Concierge jobs include:
What job categories do people searching Digital Concierge jobs look for? The top searched job categories for Digital Concierge jobs are:
Digital Concierge jobs near you
Infographic showing various Digital Concierge job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 69% Full Time, 16% Part Time, and 13% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $37,689 per year, or $18.1 per hour.

Concierge

IHMS LLC.

Manhattan, NY • On-site

$41/hr

Full-time

Posted 23 days ago

Job description

POSITION OVERVIEW:

As a Concierge at The Pierre New York, A Taj Hotel, you will be the epitome of hospitality and service excellence. You will play a pivotal role in ensuring that our guests’ needs are not only met but exceeded, providing personalized assistance and recommendations to enhance their experience at our prestigious establishment.


KEY RESPONSIBILITIES

  • Serve as the primary point of contact for guests, warmly greeting them upon arrival and maintaining a professional demeanor throughout their stay.

  • Anticipate guests' needs and proactively offer assistance to enhance their experience.

  • Provide a wide range of concierge services, including restaurant reservations, transportation arrangements, theater ticket bookings, and tour recommendations.

  • Utilize extensive knowledge of New York City to tailor recommendations and itineraries based on guests' preferences.

  • Address guests' inquiries, requests, and concerns promptly and effectively, demonstrating empathy and resourcefulness.

  • Maintain clear and concise communication with guests, colleagues, and other departments to ensure seamless coordination of services.

  • Manage resources efficiently, including maintaining an up-to-date database of contacts, vendors, and local attractions.

  • Collaborate with other hotel departments to ensure a cohesive guest experience and smooth operation of services.

  • Stay updated on industry trends, local events, and attractions to continuously enhance service delivery.

  • Supervise bell staff to ensure smooth arrival and departure of guests, proper handling of luggage, and follow-up on guest requests.

  • Provide accurate and expert information to guests in a courteous and professional manner.

  • Take messages for in-house or arriving guests with accuracy and proper follow-up.

  • Handle incoming and outgoing mail, packages, and emails accurately and timely.

  • Establish close contacts with city activities providers to provide VIP information, ticketing, reservations, etc.

  • Maintain knowledge of all hotel services, hours of operation, key personnel, and hotel policies.

  • Keep management informed of any guest problems or complaints and actions taken.

  • Assist in the reconciliation of charges originating from the Concierge Desk with accuracy.

  • Display a high level of integrity and ethics at all times.

  • Respond properly in any hotel emergency or safety situation.

  • Perform other tasks or projects as assigned by hotel management or departmental management.


QUALIFICATIONS and REQUIREMENTS: 

  • High school diploma or equivalent required.

  • Additional education or certification in hospitality management or related field is a plus

  • Minimum 2 years’ experience as a lobby level hotel Concierge in the luxury market and/ or related luxury experience.

  • Exceptional interpersonal and communication skills, with fluency in English (additional languages are a plus

  • Fluency in a language other than English strongly preferred.

  • Ability to attend to detailed and meticulous guest requests.

  • Utilization of hotel computer systems and phone systems effectively; prior knowledge of Microsoft Office, OPERA, ALICE, and digital platforms such as RESY, OpenTable, Seven Rooms, etc. a plus

PHYSICAL REQUIREMENTS

NOTE: All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.

Position: *Standing/walking; forward bend, overhead reaching, kneeling to lift packages and suitcases

Force: * Average package or suitcase: 25 lbs.

*Heaviest package or suitcase: 50 lbs.

*Scale: 25 lbs.

Repetitions: * Lifting occurs 3-4 x hour x 8 hours/day

*50 lbs. lifts occur occasionally

*25-30 lbs. lift occur frequently

*Standing/walking is continuous

Sensory: *Good communication skills necessary (speech and hearing)