ZipRecruiter

Log In

1

Digital Concierge Jobs in Florida (NOW HIRING)

Lennar Corporation

Homebuyer Concierge

Orlando, FL · On-site

$13.50 - $17.50/hr

Homebuyer Concierge We are Lennar Lennar is one of the nation's leading homebuilders, dedicated to ... digital communication tools and AI-augmented software (including automated transcription and ...

Lennar

Homebuyer Concierge

Orlando, FL · On-site

$14.50 - $18.75/hr

Homebuyer Concierge We are Lennar Lennar is one of the nation's leading homebuilders, dedicated to ... digital communication tools and AI-augmented software (including automated transcription and ...

Lennar

Homebuyer Concierge

Orlando, FL · On-site

$14.50 - $18.75/hr

Homebuyer Concierge We are Lennar Lennar is one of the nation's leading homebuilders, dedicated to ... Proficiency in using digital communication tools and AI-augmented software (including ...

Foreign Affairs Auto

Service Concierge

West Palm Beach, FL · On-site

$65K - $80K/yr

... Concierge is the first smile of our customer's journey and the steady bridge between guests and our ... Manage all digital communication (texts, updates, status messages) to keep customers informed and ...

The Elser Hotel & Residences

Concierge

Miami, FL · On-site

$14.75 - $19.25/hr

... digital acumen. The company utilizes industry-leading revenue management tools that efficiently ... Overview The Concierge is responsible for providing attentive, courteous and efficient service to ...

The Elser Hotel & Residences

Concierge

Miami, FL · On-site

$14.75 - $19.25/hr

... digital acumen. The company utilizes industry-leading revenue management tools that efficiently ... The Concierge is responsible for providing attentive, courteous and efficient service to all guests ...

Highgate Hotels

Concierge

Miami, FL

$14.75 - $19.25/hr

... digital acumen. The company utilizes industry-leading revenue management tools that efficiently ... The Concierge is responsible for providing attentive, courteous and efficient service to all guests ...

The Elser Hotel & Residences

Concierge

Miami, FL

$14.75 - $19.25/hr

... digital acumen. The company utilizes industry-leading revenue management tools that efficiently ... Overview The Concierge is responsible for providing attentive, courteous and efficient service to ...

The Elser Hotel & Residences

Concierge

Miami, FL · On-site

$14.75 - $19.25/hr

... digital acumen. The company utilizes industry-leading revenue management tools that efficiently ... The Concierge is responsible for providing attentive, courteous and efficient service to all guests ...

The Elser Hotel & Residences

Concierge

Miami, FL · On-site

$14.75 - $19.25/hr

... digital acumen. The company utilizes industry-leading revenue management tools that efficiently ... Overview The Concierge is responsible for providing attentive, courteous and efficient service to ...

Legacy Vacation Club LLC

Front Desk Agent

Kissimmee, FL · On-site

$15/hr

Navigating our resort software like a digital concierge: posting transactions, updating statuses, and keeping things tight. * Keeping tabs on guest accounts, because numbers matter, and accuracy is ...

next page

Showing results 1-20

All JobsDigital Concierge JobsDigital Concierge Jobs in Florida

Digital Concierge information

See Florida salary details

$8

$13

$19

How much do digital concierge jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for digital concierge in Florida is $13.54, according to ZipRecruiter salary data. Most workers in this role earn between $11.15 and $14.38 per hour, depending on experience, location, and employer.

What is a digital concierge?

A Digital Concierge is a virtual assistant, often powered by artificial intelligence, that helps users with a wide range of tasks such as booking reservations, providing recommendations, answering queries, and facilitating services through digital platforms. They are commonly used in hospitality, real estate, and customer service industries to enhance guest or customer experiences by providing instant, personalized support. Digital Concierges can be accessed via websites, mobile apps, or messaging platforms, making them a convenient solution for both businesses and their clients.

What are the key skills and qualifications needed to thrive as a digital concierge, and why are they important?

To thrive as a Digital Concierge, you need strong customer service skills, problem-solving abilities, and proficiency in digital communication, often supported by experience in hospitality or client-facing roles. Familiarity with customer relationship management (CRM) systems, chat platforms, and booking or reservation software is typically required. Exceptional interpersonal skills, attention to detail, and the ability to multitask under pressure help someone stand out in this position. These skills ensure prompt, personalized support that enhances customer satisfaction and loyalty in a digital environment.

What are some common challenges faced by digital concierges and how can they be addressed?

Digital Concierges often juggle multiple customer requests simultaneously, which can make prioritization and time management challenging. They must also quickly adapt to new technologies and platforms, as digital tools and client expectations are constantly evolving. To succeed, it's important to stay updated on digital communication tools, develop strong multitasking skills, and maintain a customer-focused mindset. Collaborating closely with IT and customer service teams can also help streamline processes and resolve client issues more efficiently.

What is the difference between Digital Concierge vs Customer Service Representative?

AspectDigital ConciergeCustomer Service Representative
CredentialsBasic tech skills, customer service experienceCustomer service training, communication skills
Work EnvironmentOnline platforms, mobile apps, digital channelsCall centers, retail stores, offices
Industry UsageHospitality, retail, tech companiesRetail, telecom, banking
Search/Comparison IntentUnderstanding digital support roles, job requirementsTraditional customer support roles, job duties

Digital Concierge roles focus on providing customer support through digital channels using online tools and platforms, often requiring tech-savviness. Customer Service Representatives typically work in person or over the phone, handling direct customer interactions. Both roles involve customer assistance but differ mainly in their work environment and communication methods.

What are popular job titles related to Digital Concierge jobs in Florida?

For Digital Concierge jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Digital Concierge jobs in Florida look for?

The top searched job categories for Digital Concierge jobs in Florida are:

Digital Concierge jobs near you
Infographic showing various Digital Concierge job openings in Florida as of August 2026, with employment types broken down into 1% Internship, 85% Full Time, 10% Part Time, 1% Temporary, and 3% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $28,164 per year, or $13.5 per hour.

IPB Digital Concierge Specialist

JPMorgan Chase & Co.

Miami, FL • On-site

$65 - $95/hr

Other

Re-posted 26 days ago

JPMorgan Chase & Co. rating

7.9

Company rating: 7.9 out of 10

Based on 500 frontline employees who took The Breakroom Quiz

77th of 174 rated banks

Job description

The Digital Concierge Specialist works in a team-oriented environment with advisors, client service associates, various product partners, and operations teams to deliver a seamless and integrated approach to the Private Banking client online experience.

The Digital Concierge Specialist is passionate, motivated, service-oriented individual, with strong interpersonal, verbal, and written communication skills. Strong online, systems, communication and presentation skills are essential. Full training on JPMorgan Private Banking Digital Products will be provided.

Job responsibilities
  • Manage the digital engagement New Client Welcome Journey by coordinating outreach to advisors and clients, introducing the JPM Digital Offering, and promoting adoption of Digital Services.
  • Deliver a consistent, high-quality gifting experience for eligible new clients through end-to-end coordination, clear and auditable documentation for exceptions, and location-level inventory visibility to prevent service gaps.
  • Identify and pursue untapped digital opportunities in collaboration with Advisors and Client Service.
  • Assist clients with escalations, complex, and troubleshooting inquiries, including login challenges and navigation support across web, mobile, and tablet platforms.
  • Address operational, technology, and administrative inquiries related to JPMorgan Private Banking and Digital Products efficiently.
  • Provide actionable insights, and feedback to enhance digital offerings and client satisfaction.
Required qualifications, capabilities, and skills
  • Ability to fluently communicate (written and verbally) in Portuguese and Spanish.
  • Bachelor’s degree required.
  • Minimum of 2 years of experience in financial services.
  • Strong proficiency in MS PowerPoint and Excel.
Preferred qualifications, capabilities, and skills
  • Additional language skills are highly desirable.
  • Experience in online banking or client support is advantageous.
#J-18808-Ljbffr

What JPMorgan Chase & Co. employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply