1

Digital Appointment Setter Jobs in Riverside, CA

Stop Setter phone clerk

Santa Ana, CA · On-site

$16 - $20.75/hr

... digital imaging; x-ray/blueprints/video/CD duplication; and facilities management services. The ... Document appointment dates, times, contact names, and special instructions accurately in the ...

Digital Appointment Setter information

See Riverside, CA salary details

$10

$25

$45

How much do digital appointment setter jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for digital appointment setter in Riverside, CA is $25.31, according to ZipRecruiter salary data. Most workers in this role earn between $16.54 and $31.11 per hour, depending on experience, location, and employer.

How much do remote digital appointment setters make?

Remote digital appointment setters typically earn between $10 and $25 per hour, with some earning commissions or bonuses based on performance. Overall income depends on experience, skill level, and the volume of appointments scheduled, with many earning around $30,000 to $60,000 annually.

What are the key skills and qualifications needed to thrive as a digital appointment setter?

To thrive as a Digital Appointment Setter, you need excellent communication skills, strong organizational abilities, and experience in sales or customer service, often supported by a high school diploma or equivalent. Familiarity with CRM software, email platforms, and online scheduling tools is typically required. Outstanding interpersonal skills, persistence, and adaptability help you stand out by building rapport and handling objections effectively. These skills and qualities are essential for efficiently generating leads, securing appointments, and supporting business growth.

How to become a digital appointment setter?

To become a digital appointment setter, you should develop strong communication and sales skills, familiarize yourself with customer relationship management (CRM) tools, and gain experience in outbound calling or email outreach. Many roles require a high school diploma or equivalent, and some employers prefer candidates with prior telemarketing or sales experience. Training is often provided on the job, and the position typically involves flexible scheduling and remote work options.

What is the difference between Digital Appointment Setter vs Telemarketer?

AspectDigital Appointment SetterTelemarketer
Primary RoleScheduling appointments through digital channels like email, social media, or online formsMaking outbound calls to promote products or services and generate leads
Work EnvironmentRemote, digital platformsTypically in call centers or via phone
Required SkillsCommunication, digital tools proficiency, schedulingCommunication, persuasion, sales techniques

While both roles involve communication and lead generation, Digital Appointment Setters focus on scheduling meetings via online methods, whereas Telemarketers primarily engage through phone calls to promote and sell products. Understanding these differences helps employers and job seekers find the right fit for their skills and industry needs.

What are some common challenges faced by digital appointment setters, and how can they be overcome?

Digital Appointment Setters often encounter challenges such as high rejection rates, difficulty reaching decision-makers, and managing multiple communication channels (like email, phone, and social media). Staying persistent, maintaining a positive attitude, and following structured scripts can help improve connection rates. Additionally, using CRM tools to track prospects and collaborating closely with sales teams ensures better follow-up and alignment with company goals. Regular training and feedback sessions also help in refining outreach strategies and improving performance.

What is a digital appointment setter?

A Digital Appointment Setter is a professional who uses online tools and communication platforms to contact potential clients, qualify leads, and schedule appointments for sales representatives or business teams. Their primary role is to streamline the sales process by ensuring that meetings are set with qualified prospects, often using methods like email, social media messaging, or CRM systems. They play a crucial part in generating new business opportunities and maintaining an organized pipeline for their organization.
What job categories do people searching Digital Appointment Setter jobs in Riverside, CA look for? The top searched job categories for Digital Appointment Setter jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Digital Appointment Setter jobs? Cities near Riverside, CA with the most Digital Appointment Setter job openings:

$16 - $20.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago


Job description

Company Description

Knox Attorney Service has been in business for more than 40 years as a provider of litigation support, reprographics and document management services, as well as statewide courier/messenger service. We provide a wide array of services including service of process; court services; on-call courier/messenger service; skip trace and investigations; record retrieval; subpoena preparation; e-data discovery and database hosting; copy center & reprographics; digital imaging; x-ray/blueprints/video/CD duplication; and facilities management services.

The outstanding service we provide starts with our people. We make an extra effort to train and develop our staff of document professionals on the art of customer service. The tenure and professionalism of our staff is unparalleled in the document and legal services industry. We spend much effort training our people to develop our "home grown" leaders of the future. We believe investing our time and money to ensure that our people are knowledgeable and understand importance of our customers' businesses.

Job Description

Job Description: Stop Setter Representative

Position Summary

Stop Setter Representative is an entry level position that works in a high-performance team environment and is responsible for contacting medical facilities, businesses, and other record custodians to schedule appointments to copy or pick-up records or obtain status on outstanding subpoenas. This position is primarily phone-based and focuses on coordinating appointments, confirming record availability, and ensuring all subpoenaed records are obtained timely.

Essential Duties and Responsibilities

  • Contact medical providers, hospitals, imaging centers, employers, billing facilities and other custodians to schedule appointments.
  • Confirm that all requested records will be available for copying or pick-up and WHEN, including:
  • Medical records
  • Billing records
  • Radiology films/X-rays / Diagnostic images
  • Electronic records
  • Obtain a completed Declaration with all subpoenaed records
  • Confirm that they are providing us with the correct date range.
  • Document appointment dates, times, contact names, and special instructions accurately in the company system and on the order/traveler.
  • Identify missing information or issues that may delay copying records and notify the CSR immediately of the issue.
  • Communicate professionally and courteously with medical offices and custodians.
  • Follow company procedures and HIPAA confidentiality requirements.
  • Maintain productivity and meet daily call and appointment-setting goals.
  • Perform other related duties as assigned by management.

Working Conditions

  • Primarily office-based position.
  • Frequent telephone communication throughout the workday.
  • Prolonged periods of sitting and computer use.

Performance Expectations

Success in this position is measured by:

  • Number of appointments scheduled.
  • Timely completion of assigned work.
  • Professional interactions with custodians and coworkers.
  • Consistent attendance, reliability, and adherence to company procedures.
Qualifications

Qualifications

  • High school diploma or equivalent.
  • Previous customer service, call center, scheduling, medical office, or legal support experience preferred.
  • Strong telephone communication skills.
  • Excellent organizational and time management abilities.
  • Ability to multitask and prioritize work effectively.
  • Strong attention to detail.
  • Basic computer skills, including Microsoft Office/Outlook and the ability to learn company software.
  • Ability to work independently while functioning as part of a team.

Knowledge, Skills, and Abilities

  • Professional and courteous phone etiquette.
  • Strong listening and communication skills.
  • Problem-solving skills and attention to detail.
  • Ability to work efficiently in a fast-paced environment.

Dependable with excellent attendance and punctuality a MUST

Additional Information

Benefits: including health, dental, vision, Life/AD&D, FSA, PTO, paid holidays and 401K.

All your information will be kept confidential according to EEO guidelines.