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Digi Jobs (NOW HIRING)

DIGI Search

Strategic Account Manager

Austin, TX · On-site

$68K - $90K/yr

Strategic Account Manager - Digital Marketing (Austin, TX - Hybrid) About DIGI Search DIGI Search is a leading digital marketing agency helping dental practices grow their online presence. Through ...

DIGI Search

Strategic Account Manager

Austin, TX · On-site

$68K - $90K/yr

Strategic Account Manager - Digital Marketing (Austin, TX - Hybrid) About DIGI Search DIGI Search is a leading digital marketing agency helping dental practices grow their online presence. Through ...

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How much do digi jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for digi in the United States is $16.45, according to ZipRecruiter salary data. Most workers in this role earn between $12.02 and $20.91 per hour, depending on experience, location, and employer.

What is the highest paying digital job?

The highest paying digital jobs typically include roles like Chief Digital Officer, Digital Marketing Director, and Data Scientist, with salaries often exceeding six figures. These positions require advanced skills in data analysis, strategic planning, and digital tools, and they usually involve leadership responsibilities in technology-driven companies.

What is the difference between Digi vs Digital Marketing Specialist?

AspectDigiDigital Marketing Specialist
Required CredentialsTypically a diploma or certification in digital media or marketingOften a bachelor's degree in marketing, communications, or related fields
Work EnvironmentPrimarily online, including social media, websites, and digital campaignsSimilar online focus, with additional emphasis on analytics and strategy
Employer & Industry UsageUsed across tech, media, and marketing agenciesCommon in marketing firms, brands, and advertising agencies
Search & Comparison IntentOften searched by those looking for entry-level or broad digital rolesCompared for specialized digital marketing skills and strategies

Both Digi and Digital Marketing Specialist roles focus on online marketing efforts. Digi is often a broader term or entry-level designation, while Digital Marketing Specialist typically indicates a more specialized role requiring specific skills and experience in digital campaigns, analytics, and strategy.

What cities are hiring for Digi jobs? Cities with the most Digi job openings:
What states have the most Digi jobs? States with the most job openings for Digi jobs include:
What job categories do people searching Digi jobs look for? The top searched job categories for Digi jobs are:
Digi jobs near you
Infographic showing various Digi job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 94% Full Time, 4% Part Time, and 1% Contract. Highlights an 84% Physical, 4% Hybrid, and 12% Remote job distribution, with an average salary of $34,222 per year, or $16.5 per hour.
Technical Support Specialist II (Remote US) - 2nd shift 10AM - 7:00 PM Mon-Fri

Technical Support Specialist II (Remote US) - 2nd shift 10AM - 7:00 PM Mon-Fri

Digi International

Norwalk, CT • Remote

Other

Medical, PTO

Posted 26 days ago

Job description

Ventus is an entity within Digi, a Business Unit that’s an industry leader in IT networking innovations, leveraging technology to produce market-driving network solutions. Operating from over 20 years of experience and delivering secure enterprise class networks, Ventus develops cellular wireless and fixed line SD-WAN, Hybrid WAN, and Cellular WAN solutions for an expanding array of business connectivity applications.   Position Technical Support Administrator II - this is a 10am-7pm EST Monday - Friday shift - (Training for the first 3-6 months will be M-F 9-6 pm EST)   What We Offer (Paragraph/Overview) We provide an exciting opportunity for a dedicated professional to join our remote technical support team. You’ll leverage your network troubleshooting expertise and communication skills in a fast-paced, customer focused environment. This role not only allows flexibility of working from home but also offers a supportive and dynamic work culture.  We equip you with the necessary tools, and we highly value your adaptability, attention to detail, and contribution. Make us part of your journey today.   What You Will Do
  • Provide Level 2 technical support in a fast-paced contact center environment, handling inbound customer and partner contacts via voice and digital channels
  • Monitor network and system health using alerting and event-management platforms (e.g., SolarWinds, LogicMonitor, Auvik, Zabbix, etc.), respond to alarms, perform initial triage, and drive incidents to resolution or escalation
  • Perform remote diagnostics, troubleshooting, and reconfiguration for cellular and wireline gateways/routers using proprietary and standard troubleshooting tools
  • Troubleshoot network issues across OSI layers 1–6, including the use of Linux command-line tooling for network diagnosis (required)
  • Analyze Linux logs (e.g., kernel and messages, etc.) and perform packet capture troubleshooting using tools such as tcpdump and Wireshark; document findings and recommended actions (required)
  • Coordinate troubleshooting efforts with field services technicians, customers, channel partners, and internal contacts; escalate issues to senior support/leadership when appropriate
  • Support vendor/customer installations of managed equipment and services
  • Maintain thorough, accurate documentation of customer interactions and technical work in ticketing and related systems
  • Meet performance expectations and key performance indicators (KPIs) in partnership with leadership
  • Use company-supplied equipment (Windows laptop, headset, and peripherals) to perform daily work
Who You Are and What You Bring
  • Professional, customer-first approach with strong and recognized customer service and interpersonal skills
  • Willing and able to leverage AI-assisted tools (e.g., for knowledge lookup, documentation, and troubleshooting support) while following company guidelines and maintaining data/privacy standards
  • Excellent written and verbal communication, with strong documentation habits
  • Self-starter mentality with strong ownership, follow-through, and the ability to prioritize in a shifting environment
  • Detail-oriented, efficient, and capable of logical/critical thinking to isolate root cause and drive resolution
  • 2+ years of technical support and/or call center experience in Tier I/Tier II roles (1+ year is a plus)
  • Experience providing Level 2 (or higher) support to channel partners and resellers (preferred/strong plus)
  • Required technical support experience/knowledge:
    • Troubleshooting aligned to the OSI model (Physical through Presentation layers)
    • IPv4 and subnetting
    • Strong proficiency in a Linux command-line environment for network troubleshooting
    • Log review (Linux and Cisco IOS environments), and packet capture experience using tcpdump (or equivalent)
  • Linux firewalling, including the ability to view and interpret rulesets in iptables/nftables to validate allowed/blocked traffic and assist in root-cause analysis
  • NAT troubleshooting, including interpreting port forwarding behavior, and isolating common issues such as asymmetric routing
  • Reliable broadband internet connection
  • Flexible shift availability—may include weekends, non-standard days/hours (1st, 2nd, or 3rd shift), and holidays
Desired But Not Required
  • Cellular troubleshooting experience
  • Wi-Fi troubleshooting and diagnosis
  • Cisco IOS network troubleshooting and familiarity with routing protocols such as BGP and OSPF
  • Ability to diagnose common Phase 1 and Phase 2 IKE/IPsec issues
  • Experience with Digi router hardware, Digi Remote Manager and/or the Digi DAL platform
*Please note that we are unable to provide visa sponsorship for this position. This includes, but is not limited to, work visas, employment-based visas, or residency sponsorship. Candidates must have valid work authorization in the United States at the time of application. Visa applications of any kind will not be considered. Digi International offers a distinctive Total Rewards package including a short-term incentive program, new hire stock award, paid parental leave, PTO, and hybrid work environment in addition to our competitive medical, health & wellbeing and compensation offerings.
The anticipated base pay range for this position is $26.03/hr – $26.92/hr.   Pay ranges are determined by role, job level and primary job location.  The range displayed reflects the reasonable range we anticipate paying for this position and reflects the cost of labor within several U.S. geographic markets. The specific salary offered within the range will depend on various factors including, but not limited to the candidate’s relevant and prior experience, education, skills, and primary work location.  It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each position. Pay ranges are typically reviewed and updated annually.
At Digi, we embrace diversity and inclusion among our teammates. It is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are committed to providing an environment of respect where equal employment opportunities are available to all applicants and teammates.

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