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Dhs Program Assistant Jobs in Madison, WI (NOW HIRING)

Custodian

Madison, WI ยท On-site

$18.72/hr

CWC provides short-term and long-term residential services to assist people living with ... Well Wisconsin Wellness Program * A free and confidential employee assistance program that offers ...

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Dhs Program Assistant information

See Madison, WI salary details

$21.7K

$46.1K

$63.5K

How much do dhs program assistant jobs pay per year?

As of Sep 6, 2026, the average yearly pay for dhs program assistant in Madison, WI is $46,077.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,800.00 and $47,900.00 per year, depending on experience, location, and employer.

What is a DHS Program Assistant?

DHS Program Assistants are administrative professionals who support programs within the Department of Human Services (DHS). Their responsibilities often include managing schedules, coordinating communication between staff and clients, maintaining records, and assisting with the implementation of social service programs. They play a vital role in ensuring the smooth operation of DHS programs by providing clerical and logistical support to program managers and caseworkers. This role requires strong organizational, communication, and interpersonal skills, as well as a commitment to helping individuals and families access essential services.

What skills and qualifications are needed to be a DHS Program Assistant?

To thrive as a DHS Program Assistant, you need strong organizational skills, attention to detail, and a high school diploma or equivalent, with some positions preferring related administrative experience. Familiarity with office software (such as Microsoft Office Suite), case management systems, and data entry tools is typically required. Excellent communication, customer service, and problem-solving abilities help in effectively supporting clients and collaborating with team members. These skills ensure efficient program operations, accurate record-keeping, and quality service delivery to vulnerable populations.

What are common challenges faced by DHS Program Assistants, and how can they be managed?

DHS Program Assistants often juggle multiple administrative tasks while supporting caseworkers and program managers, which can make time management a key challenge. Additionally, they may need to handle sensitive client information with strict confidentiality and accuracy. To manage these demands effectively, it's important to stay organized, communicate clearly with team members, and proactively seek clarification when priorities shift. Many successful program assistants also leverage digital tools and templates to streamline routine documentation and scheduling tasks.

What is the difference between Dhs Program Assistant vs Dhs Case Manager?

AspectDhs Program AssistantDhs Case Manager
Required CredentialsHigh school diploma or equivalent; some roles may require certificationHigh school diploma; often requires certification or relevant experience
Work EnvironmentOffice settings, community outreach, administrative supportOffice-based, client-facing, community visits
Employer & Industry UsageDepartment of Human Services, government agenciesDepartment of Human Services, social service agencies
Common Search & ComparisonYesYes

The Dhs Program Assistant typically handles administrative tasks, supports program operations, and assists with community outreach. In contrast, the Dhs Case Manager works directly with clients, assessing needs, developing plans, and providing ongoing support. Both roles are vital in social services, but they differ mainly in client interaction and responsibilities.

What are popular job titles related to Dhs Program Assistant jobs in Madison, WI?

For Dhs Program Assistant jobs in Madison, WI, the most frequently searched job titles are:

What job categories do people searching Dhs Program Assistant jobs in Madison, WI look for?

The top searched job categories for Dhs Program Assistant jobs in Madison, WI are:

Part-time

Re-posted 15 days ago


Job description

Overview

Instructional position will provide instruction to EMS classes. Duties include teaching assigned courses to emergency responders for Blackhawk Technical College.ย  Courses may be taught on campus or within the community.

Responsibilities
  • Provide instruction for assigned classes.
  • Engage in ongoing student learning assessment to determine effectiveness of instruction and curriculum.
  • Create a classroom environment that is respectful of diversity and demonstrates a commitment to multiculturalism.
  • Maintain accurate student records and reports as requested by administrative offices.
  • Identify students needing assistance and refer students to Student Services. Collaborate with Student Services and the Academic Support Division staff members to help students adjust to the learning environment.
  • Remain current on developments in the teaching field so that instruction is delivered for a variety of learning styles, uses the latest supportive technology and utilizes alternative delivery methods.
  • Remain current on curriculum content in the discipline and use of continuous quality improvement techniques to update content and foster current evidence-based program assessment and improvement.
  • Develop and update or revise course curriculum as needed to maintain program relevance.
  • Prepare and update course syllabi (using BTC guidelines) for each course taught, and work cooperatively with members of other departments and programs in coordinating courses.
  • Assist in the enforcement of college regulations and report student conduct violations to administration.
  • Qualifications

    Minimum Qualifications:

  • Wisconsin DHS Instructor 2 certification.
  • Passed the IFSI instructor course or comparable course.
  • Must hold a Wisconsin EMT certification or higher.
  • Must hold a National Registry certification at EMT or Higher.ย 
  • Three (3) years of experience working inthe EMS field.ย 
  • Employment Type: OTHER