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Dhs Program Assistant Jobs in Madison, WI (NOW HIRING)

The program will begin the week of August 24th - January 1st 2027 . Exact dates are tbd baed on ... Account Community Management * Assist with high-quality online community management, including ...

The program will begin the week of August 24th - January 1st 2027 . Exact dates are tbd baed on ... Account Community Management * Assist with high-quality online community management, including ...

The program will begin the week of August 24th - January 1st 2027 . Exact dates are tbd baed on ... Account Community Management * Assist with high-quality online community management, including ...

... DHS); the Wisconsin Department of Natural Resources (DNR): the Wisconsin State Laboratory of ... The level of appointment (Clinical Diagnostic Assistant or Associate Professor) depends upon ...

Programs include Medicaid for the elderly blind and disabled (EBD); other subprograms of Medicaid ... Assist clients with understanding able bodied adults without dependents (ABAWD) status and the ...

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Dhs Program Assistant information

See Madison, WI salary details

$21.7K

$46.1K

$63.5K

How much do dhs program assistant jobs pay per year?

As of Jun 26, 2026, the average yearly pay for dhs program assistant in Madison, WI is $46,077.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,800.00 and $47,900.00 per year, depending on experience, location, and employer.

What are some common challenges faced by DHS Program Assistants, and how can they be effectively managed?

DHS Program Assistants often juggle multiple administrative tasks while supporting caseworkers and program managers, which can make time management a key challenge. Additionally, they may need to handle sensitive client information with strict confidentiality and accuracy. To manage these demands effectively, it's important to stay organized, communicate clearly with team members, and proactively seek clarification when priorities shift. Many successful program assistants also leverage digital tools and templates to streamline routine documentation and scheduling tasks.

What is the difference between Dhs Program Assistant vs Dhs Case Manager?

AspectDhs Program AssistantDhs Case Manager
Required CredentialsHigh school diploma or equivalent; some roles may require certificationHigh school diploma; often requires certification or relevant experience
Work EnvironmentOffice settings, community outreach, administrative supportOffice-based, client-facing, community visits
Employer & Industry UsageDepartment of Human Services, government agenciesDepartment of Human Services, social service agencies
Common Search & ComparisonYesYes

The Dhs Program Assistant typically handles administrative tasks, supports program operations, and assists with community outreach. In contrast, the Dhs Case Manager works directly with clients, assessing needs, developing plans, and providing ongoing support. Both roles are vital in social services, but they differ mainly in client interaction and responsibilities.

What are the key skills and qualifications needed to thrive as a DHS Program Assistant, and why are they important?

To thrive as a DHS Program Assistant, you need strong organizational skills, attention to detail, and a high school diploma or equivalent, with some positions preferring related administrative experience. Familiarity with office software (such as Microsoft Office Suite), case management systems, and data entry tools is typically required. Excellent communication, customer service, and problem-solving abilities help in effectively supporting clients and collaborating with team members. These skills ensure efficient program operations, accurate record-keeping, and quality service delivery to vulnerable populations.

What are DHS Program Assistants?

DHS Program Assistants are administrative professionals who support programs within the Department of Human Services (DHS). Their responsibilities often include managing schedules, coordinating communication between staff and clients, maintaining records, and assisting with the implementation of social service programs. They play a vital role in ensuring the smooth operation of DHS programs by providing clerical and logistical support to program managers and caseworkers. This role requires strong organizational, communication, and interpersonal skills, as well as a commitment to helping individuals and families access essential services.
What job categories do people searching Dhs Program Assistant jobs in Madison, WI look for? The top searched job categories for Dhs Program Assistant jobs in Madison, WI are:

RN Assisted Living Director *(5K Sign on Bonus)*

Oakwood Village Univ Woods Homes, Inc.

Madison, WI • On-site

Full-time

Posted 21 days ago


Job description

POSITION OVERVIEW

The Assisted Living Nursing Director provides and coordinates the overall health monitoring and nursing related services to residents in compliance with Chapter DHS 83 of the Wisconsin Administrative Code while promoting wellness and independence. The Assisted Living Nursing Director (1) provides leadership and supervision to the nursing and resident assistant staff in the assisted living programs; (2) provides overall leadership for assessment, planning, implementation and evaluation of resident care; (3) Collaborates with interdisciplinary staff on issues related to resident care and the quality of life for all residents; (4) monitors compliance with DHS 83 regulations and follows up on changes in condition; documentations; incidents/accidents, and risks of infection, falls and confusion; and (5) investigates and completes the Assisted Living Facility Self Reports (F-02208) to DQA BAL (6) assists with the investigation and completion of any Misconduct Incident Reports to DQA BAL (7) provides general support 24/7 for residents, families and staff via in-person, on-call, or email. Accepting 24-hour per day accountability for clinical cares delivered, the Assisted Living Nursing Director collaborates with the care delivery team both internally and externally, acting as the clinical liaison to acute care providers, physicians, families, and residents/clients.

This position reports to the Executive Director.

MISSION

We are called to serve a thriving community where senior live with dignity, connection and purpose.

CORE VALUES

Fully embraces a culture of hospitality and teamwork by living the Oakwood Core Values:

· Compassion: We care deeply about the people we serve and the people we work with on a daily basis. We work together to help one another.

· Faith: We have a commitment to remain true to the vision and mission of Oakwood.

· Inclusion: We include everyone. We welcome opinions and strive to consider different perspectives to create fair, welcoming, and accessible experiences for all.

· Integrity: We work to be transparent and fair. We act with honor and respect for our residents, their families, and our co-workers.

· Dedication: We care about the people we serve and work with on a daily basis. We are dedicated to providing superior service to one another and our community.

ESSENTIAL RESPONSIBILITIES (including but not limited to)

· Ensures the delivery of quality services, and actively listens to residents/families’ grievances/concerns to ensure prompt resolution and satisfaction.

· Provides oversight for systematic programs.

· Reviews initial clinical assessments of all prospective residents to include the determination of the appropriate household, level of care and services provided, and the timeline for an effective move-in.

· Oversees development of initial Individual Service Plans (ISP) for each resident upon admission and in conjunction with the AL interdisciplinary team, finalizes a comprehensive ISP within 30 days. Ensures completion of annual and ongoing ISP reviews.

· Attends or delegates Care Plan conferences within 30 days of admission and as needed.

· Provides leadership to the nursing/supervisory staff to perform assessments, planning, implementation, and evaluation of all nursing services to all residents of the facilities.

· Provides oversight and resources for education to Nurses (RNs/LPNs), Supervisors, and Resident Assistants. This includes group presentations and one-on-one mentoring/training. Recommends ongoing staff development programs to assure development and learning of current practices as it relates to geriatric care (general training/re-training of staff).

· Assists in staffing functions, including interviewing, hiring, scheduling, coaching and corrective action as needed or as delegated.

· Recommends, collects data, and evaluates QA data including falls, wounds, psychotropic med review, infection control, med errors, and any pertinent Quality Assurance measurable areas. Works with pharmacy to ensure medication protocol is followed.

· Ensures maintenance of records and charts to reflect residents’ conditions, delegates charting responsibilities to Nurses (RNs/LPNs), Supervisors and Resident Assistants as needed, and where appropriate.

· Collaborates, develops, updates, and maintains consistent policies with other CBRF’s as it relates to nursing and health services to ensure current and meets regulations.

· Maintains regular communication with Executive Director, Social Worker(s), Physicians, Pharmacist, residents and families/ responsible parties, and other vested parties.

· Consults with other Clinical leaders as needed.

· Supervises the applicable Shift Supervisors to include AM, PM, NOC, and any other pertinent Supervisory staff for the Assisted Living facilities.

· Ensures that all Oakwood policies are administered effectively and accurately. Ensures that health and nursing policies are current and meet regulations.

· Holds accountability for remaining updated with any changes in the State of Wisconsin, Chapter 83, and that the CBRF regulations are being followed.

· Attends meetings and participate on committees as assigned or as it relates to this position.

· Facilitates regular review of program and care services.

· Available for flexible hours and 24/7 on-call oversight as needed.

· Provides “back up” to support other areas on the respective campuses.

· Participates in Leading Age Echelon and the required WCCEAL components.

ESSENTIAL QUALIFICATIONS

· Encourages staff to reach their optimal level of independence.

· Works within departmental and organizational policies and procedures.

· Willingness to learn and implement state regulations which affect care of residents and operations of facility.

· Carries out job responsibilities in a professional, accurate and conscientious manner.

· Creates and maintains an atmosphere which fosters effective team relationships with other staff and with various community agencies and with the public.

· Handles confidential information according to HIPAA guidelines.

· Ability to exercise independent judgment and make sound decisions.

· Willingness to maintain a flexible work schedule to meet the needs of residents and staff.

· Knowledgeable about State regulations, specifically Chapter DHS 83, Community Based Residential Facilities, of the Wisconsin Administrative Code.

· Supervises and provides leadership to clinical support staff in the assisted living programs.

· Ability to provide leadership that fosters teamwork in meeting the mission, vision, and values of Oakwood.

· Participates in the monitoring of nursing skills on-the-floor using quality assurance tools as appropriate.

EXPERIENCE, EDUCATION, AND/OR TRAINING

· Graduate of an accredited nursing school with a BSN and registration or eligible for registration as an RN in the State of Wisconsin.

· Experience caring for geriatric individuals is required.

· Prefer at least three to five (3-5) years of progressive experience working in long-term care or health related field, part of which is in a supervisory, leadership and/or training

capacity.

· Completed all CBRF courses and/or approved administrative course.

· Computer skills required.

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