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Dhs Eligibility Worker Jobs (NOW HIRING)

Eligibility Worker

Pine City, MN · On-site +1

$46K - $60K/yr

Eligibility Worker Location: Pine City, MN (Position may be eligible for telework) Union: AFSCME ... Training for all DHS programs and systems used to perform work * Homeland Security SAVE System ...

Eligibility Specialist

Foley, MN · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Eligibility Specialist Position Benton County is actively seeking applicants for a full-time ... DHS-specific training. Minimum Knowledge, Skills, Abilities, Physical Demands and Working ...

Eligibility Technician

Denver, CO · On-site

$47K - $61K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... yourself working with purpose - for you, and those who benefit from your passion, skills and ... One in three people in Denver turn to DHS for support at all stages of life. Our employees help ...

Eligibility Technician

Denver, CO · On-site

$47K - $61K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... yourself working with purpose - for you, and those who benefit from your passion, skills and ... One in three people in Denver turn to DHS for support at all stages of life. Our employees help ...

Eligibility Technician

Denver, CO · On-site

$47K - $61K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... yourself working with purpose - for you, and those who benefit from your passion, skills and ... One in three people in Denver turn to DHS for support at all stages of life. Our employees help ...

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Dhs Eligibility Worker information

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$14

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How much do dhs eligibility worker jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for dhs eligibility worker in the United States is $22.65, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What is a DHS Eligibility Worker?

DHS Eligibility Workers are professionals who help individuals and families apply for and receive public assistance benefits such as food stamps (SNAP), Medicaid, and cash aid. They review applications, verify information, determine eligibility, and guide clients through the process. These workers play a crucial role in ensuring that those in need receive timely and accurate assistance, while also upholding state and federal program guidelines.

What are some common challenges faced by DHS Eligibility Workers, and how can they manage high caseloads effectively?

DHS Eligibility Workers often handle a large number of cases simultaneously, which can be challenging due to strict deadlines and the need for accuracy in processing benefits applications. To manage high caseloads, it’s important to stay organized, prioritize tasks, and make effective use of case management software. Regular communication with clients and supervisors helps address issues proactively, while ongoing training can improve efficiency and keep workers updated on policy changes. Developing strong time management skills and seeking support from team members also contribute to success in this fast-paced environment.

What are the key skills and qualifications needed to thrive as a DHS Eligibility Worker, and why are they important?

To thrive as a DHS Eligibility Worker, you need strong analytical skills, attention to detail, and knowledge of public assistance programs, typically supported by a high school diploma or relevant experience. Familiarity with case management software, state eligibility systems, and documentation tools is essential. Excellent communication, empathy, and organizational skills help build rapport with clients and manage complex caseloads. These skills and qualities are crucial for accurately determining eligibility, ensuring timely assistance, and providing effective support to individuals and families in need.

Is being a Dhs Eligibility Worker hard?

Being a DHS Eligibility Worker involves assessing applicants' eligibility for public assistance programs, which requires attention to detail, strong communication skills, and knowledge of relevant policies. The job can be demanding due to the need for accuracy, handling sensitive information, and managing a high volume of cases, but it also offers structured work hours and training opportunities.

What do you need to become a DHS Eligibility Worker?

To become a DHS Eligibility Worker, candidates typically need a high school diploma or equivalent, and some positions may require relevant experience in social services or case management. Knowledge of state-specific eligibility rules, strong communication skills, and the ability to use case management software are also important qualifications.
More about Dhs Eligibility Worker jobs

What states have the most Dhs Eligibility Worker jobs?

States with the most job openings for Dhs Eligibility Worker jobs include:

Infographic showing various Dhs Eligibility Worker job openings in the United States as of August 2026, with employment types broken down into 68% Full Time, and 32% Part Time. Highlights an 95% In-person, and 5% Hybrid job distribution, with an average salary of $47,119 per year, or $22.7 per hour.

Eligibility Worker

Pine County Minnesota

Pine City, MN • On-site, Remote

$46K - $60K/yr

Full-time

Posted 8 days ago


Job description

Description
Position:Eligibility Worker Location: Pine City, MN (Position may be eligible for telework)Union:AFSCME Health & Human Services Status: Full-time, non-exempt (37.5 hrs/week)
GENERAL DEFINITION OF WORK
Performs intermediate technical work receiving and processing eligibility applications, evaluating, determining and re-determining eligibility, referring clients to service workers, preparing and maintaining files and records, and related work as apparent or assigned. Work is performed under the limited supervision of the Financial Assistance Supervisor II.
ESSENTIAL DUTIES:
  • Interviews individuals to obtain required information to determine initial and ongoing eligibility for assistance programs; completes required forms; documents case records.
  • Provides back-up caseload coverage for absent staff or vacant positions within the unit.
  • Provides on-the-job training for new and experience eligibility works on policies, procedures and program requirements.
  • Explains the benefit program rules and regulations; explains client rights and responsibilities.
  • Completes eligibility determination; applies program regulations to determine eligibility and benefit amount; documents case record to show that regulations are applied correctly; completes worksheet to show verification of eligibility requirements; gathers information through written correspondence and oral contacts.
  • Refers individuals to social workers and other programs, services and resources as a result of the overall assessment of the situation.
  • Prepares, reports and maintains records; maintains and manages the ongoing caseload; files cases; prepares correspondence.
  • Receives and responds to inquiries in person and via the telephone.
  • Identifies potential fraud issues, documents and makes appropriate referrals; assists Fraud Prevention and Welfare Fraud Investigators in preparing cases for prosecution, and provides testimony in civil or criminal court as needed.
  • Assists and/or provides input in the implementation of new County policies and procedures.

Requirements
QUALIFICATION REQUIREMENTS
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
MINIMUM QUALIFICATIONS:
• Three years of clerical experience or experience working with the public, or some combination of the two, totaling three years or;
• Two years of clerical experience in a social services/human services agency or;
• Two years of study at an accredited two- or four-year college or university or similar institution, with emphasis in the behavioral sciences, business, human services, or closely related subjects (at least 23 quarter credits or 16 semester credits) or;
• Successful completion of the technical college Human Services Eligibility Worker diploma program
(http://www.pine.edu/programs/education-and-human-services/human-services/) (applicants must be within six months of completion of the program.)
• Also, a valid Driver's License.
KNOWLEDGE, SKILLS, AND ABILITIES
General knowledge of the principles and practices of public social service organizations; general knowledge of current social, economic and health problems and of human behavior and social functioning; ability to analyze facts and exercise sound judgment in arriving at conclusions; ability to perform basic mathematics including calculating percentages; ability to follow oral and written instructions; ability to organize work schedule, manage workload and meet deadlines; ability to communicate complex ideas effectively, orally and in writing; ability to prepare clear and concise reports; ability to establish and maintain effective working relationships with clients, associates and the general public.
SPECIAL REQUIREMENTS
  • Within six months:
    • Data Privacy Practices Training
    • HIPPA Training
    • Civil Rights Training
    • On-going mandatory training
  • Training for all DHS programs and systems used to perform work
  • Homeland Security SAVE System Training
  • Security of IRS Information Training
  • Valid Driver's License

PHYSICAL REQUIREMENTS
This work requires the regular exertion of up to 10 pounds of force and occasional exertion of up to 25 pounds of force; work regularly requires sitting, speaking or hearing, using hands to finger, handle or feel, stooping, kneeling, crouching or crawling, reaching with hands and arms and repetitive motions and frequently standing, walking, pushing or pulling and lifting; work requires close vision, distance vision, ability to adjust focus, depth perception, color perception and peripheral vision; vocal communication is required for expressing or exchanging ideas by means of the spoken word and conveying detailed or important instructions to others accurately, loudly or quickly; hearing is required to perceive information at normal spoken word levels and to receive detailed information through oral communications and/or to make fine distinctions in sound; work requires preparing and analyzing written or computer data, operating machines, operating motor vehicles or equipment and observing general surroundings and activities; work has no exposure to environmental conditions; work is generally in a moderately noisy location (e.g. business office, light traffic).
APPLICANT INFORMATION:
All applicants must complete a county application with cover letter, resume and proof of minimum qualifications. Visit the web site at www.pinecountymn.gov/jobs to complete an online application by 4:30 PM on Wednesday, August 19, 2026.