1

Dfcu Bank Jobs (NOW HIRING)

Relationship Banker - Novi branch

Novi, MI ยท On-site

$17.50 - $22.75/hr

Join the DFCU Financial team today, and discover the benefits, rewards and development ... As a Relationship Banker, you'll be the face of our credit union-providing exceptional service ...

Relationship Banker - Livonia branch

Livonia, MI ยท On-site

$17.25 - $22.75/hr

Join the DFCU Financial Team Discover the benefits, rewards, and development opportunities from one ... As a Relationship Banker, you'll be the face of our credit unionproviding exceptional service ...

... DFCU Business Online and Mobile, Business ACH, Business wires, Business RDC, and other treasury ... Maintain a high level of user knowledge on all banking systems. * Interface with other departments ...

... DFCU Business Online and Mobile, Business ACH, Business wires, Business RDC, and other treasury ... Maintain a high level of user knowledge on all banking systems. * Interface with other departments ...

Dfcu Bank information

See salary details

$27.5K

$113.2K

$170K

How much do dfcu bank jobs pay per year?

As of Jul 22, 2026, the average yearly pay for dfcu bank in the United States is $113,173.00, according to ZipRecruiter salary data. Most workers in this role earn between $84,000.00 and $141,500.00 per year, depending on experience, location, and employer.

What are some common challenges faced by employees working at Dfcu Bank, and how can they be addressed?

Employees at Dfcu Bank often manage a dynamic workload and must adapt to evolving financial regulations and customer expectations. A common challenge is balancing the need for thorough compliance with delivering efficient customer service, especially during peak periods. Building strong teamwork and open communication with colleagues can help manage these pressures, while ongoing training ensures staff remain up-to-date with regulatory changes. Proactively seeking feedback and leveraging available learning resources can also support personal and professional growth within the bank.

What is Dfcu Bank and what services does it offer?

Dfcu Bank is a leading commercial bank in Uganda that provides a wide range of financial services to individuals, businesses, and corporate clients. Its offerings include personal and business accounts, loans, investment options, savings products, and digital banking services such as internet and mobile banking. The bank is known for its focus on supporting economic development and financial inclusion in Uganda. Dfcu Bank also provides specialized services such as trade finance, asset financing, and advisory services to its customers.

What are the key skills and qualifications needed to thrive as a professional at Dfcu Bank, and why are they important?

To thrive at Dfcu Bank, you typically need a degree in finance, accounting, business administration, or a related field, along with strong analytical and numerical skills. Familiarity with banking software, core banking systems, and digital financial tools is important, and certifications like ACCA or CPA can be advantageous. Excellent customer service, problem-solving abilities, and effective communication help professionals stand out in client-focused banking environments. These competencies ensure accurate financial operations, regulatory compliance, and positive customer experiences essential for the bank's success.

What is the difference between Dfcu Bank vs Dfcu Bank Customer Service Representative?

AspectDfcu BankDfcu Bank Customer Service Representative
Required CredentialsRelevant banking certifications, high school diploma or equivalentHigh school diploma or equivalent; customer service skills preferred
Work EnvironmentBank branches, offices, and online platformsBank branches, call centers, and online support
Employer & Industry UsageFinancial services industry, banking sector

The Dfcu Bank is a financial institution offering a range of banking services, while a Dfcu Bank Customer Service Representative focuses on assisting clients with their banking needs. The role involves direct customer interaction, problem-solving, and support, often requiring similar certifications but emphasizing customer service skills. Both positions are integral to the banking industry, with the representative role being more client-facing and operational within the bank's customer support team.

More about Dfcu Bank jobs
What states have the most Dfcu Bank jobs? States with the most job openings for Dfcu Bank jobs include:
Infographic showing various Dfcu Bank job openings in the United States as of July 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Contract. Highlights an 93% Physical, 4% Hybrid, and 3% Remote job distribution, with an average salary of $113,173 per year, or $54.4 per hour.
Relationship Banker - Novi branch

Relationship Banker - Novi branch

DFCU Financial

Novi, MI โ€ข On-site

$17.50 - $22.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago


Job description

Join the DFCU Financial team today, and discover the benefits, rewards and development opportunities from one of the largest and best managed credit unions in the country.
Are you passionate about building relationships and helping members achieve their financial goals? As a Relationship Banker, you'll be the face of our credit union-providing exceptional service, offering tailored financial solutions, and handling transactions with accuracy and efficiency. You'll engage with members, identify their needs, and proactively recommend products and services that support their financial well-being. If you're a motivated team player with a sales mindset and a commitment to outstanding service, we want you on our team!
The Opportunity: Our Novi branch is seeking a full time Relationship Banker to join their team!
What You'll Do:
  • Maintain a high level of product knowledge in order to efficiently serve members.
  • Provide superior service to prospective and existing members in a timely manner.
  • Actively promote and communicate potential financial opportunities.
  • Meet individual sales goals.
  • Keep current on individual and team sales and service results.
  • Process new accounts and daily work accurately and efficiently.
  • Use membership data to proactively offer additional products and services to members.
  • Accurately process teller transactions in a multitasking environment and maintain cash balancing standards.
  • Adhere to branch compliance and security procedures.
  • Conduct loan closings
  • Participate in the branch team development program.
  • Assist co-workers with transactions and procedures.
  • Balance daily membership and loan transactions.
  • Provide notary services.
  • Work in any assigned area of the branch as needed.
  • Saturday hours required.
  • Efficiently handle large amounts of cash.
  • Additional training and meeting times required; travel may be required.

What You'll Need:
  • High school diploma or equivalent.
  • One year goal driven sales experience in a financial institution.
  • Demonstrated customer service skills.
  • Ability to provide superior service to members on all products, using effective sales skills.
  • Willingness to work in fast paced, goal-oriented environment.
  • Ability to become an expert in evaluating member needs, while making our member your priority.
  • Excellent interpersonal skills, including effective verbal and written communication.
  • Consistent positive, cooperative, self-motivated, courteous and professional attitude.
  • Ability to move up to 50 lbs.
  • Computer literate, proficient in Microsoft Windows.
  • Ability to function as a team player in a dynamic environment.
  • Must be self-motivated, flexible and able to organize priorities.
  • Willingness and ability to work at any of our branch offices.

What We Offer:
  • Monthly cash incentives for meeting performance goals
  • Employee bonus program
  • Paid lunch time
  • Employee referral payouts for recruiting your friends and family
  • Paid time off
  • Paid holidays (13 per year)
  • 401k plan match, dollar for dollar up to 4%
  • 401k additional employer contribution after one year at 5%
  • Tuition reimbursement / Education assistance
  • Medical, dental and vision insurance effective date of hire
  • Health savings account (HSA)
  • Flexible spending accounts for medical and dependent care expenses
  • Adoption assistance for qualified expenses maximum $10,000 per child
  • Wellness initiatives and reimbursements
  • Pre-paid legal services plan
  • Identity protection plan
  • Accident supplemental plan
  • Short- & long-term disability plans paid for by company
  • Company provided basic life insurance of $50,000 plus supplemental for employee, spouse, and child
  • Pet Insurance
  • Free financial planning assistance
  • Numerous fun employee events throughout the year
  • Volunteer and community engagement opportunities
  • Employee loan discounts (closed-end loans)
  • Service / anniversary awards
  • Employee discounts for company logo wear
  • Recognition and awards for outstanding team and individual performance (branch and member service center employees)
  • Ongoing training opportunities
  • Leadership development program
  • Flexible scheduling for students

Equal Opportunity Employer / Disabled / Veterans