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Desktop Support Jobs in Woonsocket, RI (NOW HIRING)

Artech Information System LLC

DESKTOP SUPPORT

Boston, MA

$22 - $28/hr

ROLE :Desktop Support LOCATION: Boston,MA Duration:12 month+ Deskside Break/Fix troubleshooting and solutioning experience in larger corporate environments. The support platform is Microsoft OS ...

Artech Information System LLC

desktop support

Boston, MA

$22 - $28/hr

ROLE :Desktop Support LOCATION: Boston,MA Duration:12 month+ Deskside Break/Fix troubleshooting and solutioning experience in larger corporate environments. The support platform is Microsoft OS ...

Cornerstone

Desktop Support Manager

Boston, MA · On-site

The Manager, Desktop Support, is responsible for managing the day-to-day operations of Desktop Support for their assigned offices. The Manager partners with their counterpart to create full ...

Collabera

Desktop Support Speicalist

Mansfield, MA

Qualifications Provides phone and desktop support/consulting services and problem resolution. Images and Deploys computers for New Hires and Upgrades. Provides on-site desktop support services and ...

Programmers.io

Senior Desktop Support

Boston, MA · On-site

Senior Desktop Support provides on-site IT support for providers and practice managers in a clinical workspace operating as the face for IT. Primary Responsibilities: * Provide day-to-day IT support ...

Revel Staffing

Desktop Support Technician

Providence, RI

$78K - $108K/hr

We are seeking a full-time Desktop Support Technician to support and maintain computer systems, desktops, software, hardware, and peripheral equipment. This position is responsible for installing ...

Posted today

Programmers.io

Senior Desktop Support

Boston, MA · On-site

Senior Desktop Support provides on-site IT support for providers and practice managers in a clinical workspace operating as the face for IT. Primary Responsibilities: * Provide day-to-day IT support ...

The CCS Companies

Desktop Support Specialist

Norwood, MA · On-site

$24 - $29/hr

The Desktop Support Specialist is responsible for delivering high quality desktop support services to internal customers in specified facilities and external client liaisons. Working under the ...

Avani Technology Solutions, Inc.

Desktop Support

Boston, MA · On-site

$22 - $28/hr

... IE 11, for the desktop image at the branch, Contact Center, Sitel and back offices. 7. Assist with problem resolution during the testing of branch, Contact Center, Sitel and back office web ...

AA2IT

Be Seen First

Desktop Support Engineer

Boston, MA · On-site

$25 - $28/hr

Desktop Support Tech An experienced Level II Support Technician to provide on-site IT support services for a manufacturing customer in Boston, MA. The technician will serve as the primary local ...

Heunets

BOSTON, MA - DESKTOP SUPPORT

Boston, MA

$22 - $28/hr

We are seeking a skilled Desktop Support Technician to join our team as a 1099 independent contractor. Desktop Technician will provide day to day local\remote desktop support, receive inbound calls ...

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All JobsDesktop Support JobsDesktop Support Jobs in Woonsocket, RI

Desktop Support information

See Woonsocket, RI salary details

$13

$22

$31

How much do desktop support jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for desktop support in Woonsocket, RI is $22.00, according to ZipRecruiter salary data. Most workers in this role earn between $18.65 and $23.70 per hour, depending on experience, location, and employer.

What is a desktop support?

A desktop support job involves helping users to solve problems they may be having with their computers. Desktop support often requires you to help users with both hardware and software issues. This help comes in the form of walking the user through basic troubleshooting or by taking control of the terminal through remote computer desktop software. A desktop support worker specializes in troubleshooting desktops, laptops, and mobile devices. Typically, your duties include speaking to customers through a headset, listening to their issue, and recommending a course of action.

What does a desktop support professional do?

Desktop Support professionals are IT specialists who provide technical assistance and support for computer systems, hardware, and software within an organization. They help users troubleshoot issues, install and configure equipment, and maintain the smooth operation of desktops, laptops, and related peripherals. Their responsibilities often include resolving technical problems, setting up new devices, and ensuring security protocols are followed. Desktop Support professionals play a crucial role in minimizing downtime and keeping employees productive.

What are some common challenges faced by desktop support professionals, and how can they be overcome?

Desktop Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, managing high volumes of support tickets, and communicating with users who have varying levels of technical knowledge. To overcome these, it's important to prioritize tasks effectively, develop strong problem-solving skills, and maintain clear, patient communication with end-users. Continuous learning about new technologies and common system updates can also help Desktop Support staff stay ahead of recurring issues and provide efficient solutions.

What is the difference between Desktop Support vs Help Desk Technician?

AspectDesktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, ITIL
Work EnvironmentOn-site, hands-on troubleshootingRemote or on-site, customer support
Primary ResponsibilitiesFixing hardware/software issues, maintaining desktopsResponding to user inquiries, ticket management
Industry UsageIT support teams, corporate environmentsHelp desks, IT service providers

While both roles support end-users with technical issues, Desktop Support focuses on hands-on hardware and software troubleshooting on desktops, often on-site. Help Desk Technicians primarily handle user inquiries via phone or remote access, managing support tickets. Both roles require similar certifications and are integral to IT support teams, but their daily tasks and work environments differ slightly.

What is the career path for desktop support?

The career path for a desktop support technician typically starts with entry-level roles providing technical assistance and troubleshooting. With experience, professionals can advance to roles such as systems administrator, network technician, or IT support specialist, often gaining certifications like CompTIA A+ or Network+ to enhance their prospects. Further progression may lead to IT manager or specialized roles in cybersecurity or infrastructure management.

What is the work of desktop support?

Desktop support involves assisting users with hardware, software, and network issues on their computers. Support technicians troubleshoot problems, install updates, configure devices, and ensure systems run smoothly, often using remote tools and technical knowledge. The role requires good communication skills and familiarity with operating systems like Windows or macOS.
More about Desktop Support jobs

What cities near Woonsocket, RI are hiring for Desktop Support jobs?

Cities near Woonsocket, RI with the most Desktop Support job openings:

Desktop Support jobs near you
Infographic showing various Desktop Support job openings in Woonsocket, RI as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 26% Part Time, 5% Contract, and 1% Nights. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $45,770 per year, or $22 per hour.

BACKFILL DESKTOP SUPPORT

Sybex Support Services

Boston, MA • On-site

Contractor

Posted 7 days ago

Job description

JOB DESCRIPTION
Must Have:
Service Now Tool, Active Directory, SCCM (Microsoft Configuration Manager). Imaging / autopilot, Intune / iPhones, Office 365, Windows10 / 11, Video Conference room support. Printer Issues, Hardware Troubleshooting, Blue Screen Error / Hardware Issues, Encryption, Network Support.
Overview:
We are seeking a skilled Desktop Support Technician to join our IT team. As a Desktop Support Technician, you will be responsible for providing technical support and troubleshooting assistance to our employees. This is a great opportunity to utilize your knowledge of network administration, technical support, and IT support to ensure the smooth operation of our organization's computer systems.
Responsibilities:
- Provide desktop support to end-users, including troubleshooting hardware and software issues
- Install, configure, and maintain computer systems and peripherals
- Set up and troubleshoot network connectivity for desktops and laptops
- Manage user accounts and permissions in Active Directory
- Assist with software installations and upgrades
- Respond to help desk tickets in a timely manner and provide resolution or escalate as necessary
- Collaborate with team members to resolve complex technical issues
- Document technical procedures and solutions for future reference
Qualifications:
- Proven experience as a Desktop Support Technician or similar role
- Strong knowledge of network administration, technical support, and IT support principles
- Proficiency in operating systems such as Windows, Linux, and Mac OS
- Familiarity with office productivity software (e.g., Microsoft Office)
- Experience with SCCM, Remedy, or ServiceNow ticketing systems is a plus
- Knowledge of VPN technologies and remote access tools
- Excellent problem-solving skills and attention to detail

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