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Desktop Support Jobs in Providence, RI (NOW HIRING)

Collabera

Desktop Support Speicalist

Mansfield, MA

Qualifications Provides phone and desktop support/consulting services and problem resolution. Images and Deploys computers for New Hires and Upgrades. Provides on-site desktop support services and ...

PURVIS

System Administrator (202607)

Newport, RI · On-site

This individual should have hands-on experience with Windows and Linux systems, desktop support, system troubleshooting, patching, virtualization, and cybersecurity requirements. The successful ...

PURVIS

System Administrator (202607)

Newport, RI

This individual should have hands-on experience with Windows and Linux systems, desktop support, system troubleshooting, patching, virtualization, and cybersecurity requirements. The successful ...

PURVIS

System Administrator (202607)

Newport, RI · On-site

This individual should have hands-on experience with Windows and Linux systems, desktop support, system troubleshooting, patching, virtualization, and cybersecurity requirements. The successful ...

Brown University

IT Support Consultant

Providence, RI · On-site

Position Purpose The IT Support Consultants provide advanced application, operating system, desktop and mobile hardware, audiovisual and other technology support to the Engineering community via a ...

Cutter & Buck

IT Support Technician

New Bedford, MA · On-site

Install, configure, image, and maintain desktops, laptops, mobile devices, and peripherals * Ensure ... Support network printers and related peripherals * Perform hardware upgrades and repairs (memory ...

Cutter & Buck

IT Support Technician

New Bedford, MA · On-site

Install, configure, image, and maintain desktops, laptops, mobile devices, and peripherals * Ensure ... Support network printers and related peripherals * Perform hardware upgrades and repairs (memory ...

Cutter & Buck

IT Support Technician

New Bedford, MA · On-site

Install, configure, image, and maintain desktops, laptops, mobile devices, and peripherals * Ensure ... Support network printers and related peripherals * Perform hardware upgrades and repairs (memory ...

Cutter & Buck

IT Support Technician

New Bedford, MA · On-site

Install, configure, image, and maintain desktops, laptops, mobile devices, and peripherals * Ensure ... Support network printers and related peripherals * Perform hardware upgrades and repairs (memory ...

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All JobsDesktop Support JobsDesktop Support Jobs in Providence, RI

Desktop Support information

See Providence, RI salary details

$14

$23

$33

How much do desktop support jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for desktop support in Providence, RI is $23.20, according to ZipRecruiter salary data. Most workers in this role earn between $19.66 and $25.00 per hour, depending on experience, location, and employer.

What is a desktop support?

A desktop support job involves helping users to solve problems they may be having with their computers. Desktop support often requires you to help users with both hardware and software issues. This help comes in the form of walking the user through basic troubleshooting or by taking control of the terminal through remote computer desktop software. A desktop support worker specializes in troubleshooting desktops, laptops, and mobile devices. Typically, your duties include speaking to customers through a headset, listening to their issue, and recommending a course of action.

What does a desktop support professional do?

Desktop Support professionals are IT specialists who provide technical assistance and support for computer systems, hardware, and software within an organization. They help users troubleshoot issues, install and configure equipment, and maintain the smooth operation of desktops, laptops, and related peripherals. Their responsibilities often include resolving technical problems, setting up new devices, and ensuring security protocols are followed. Desktop Support professionals play a crucial role in minimizing downtime and keeping employees productive.

What are some common challenges faced by desktop support professionals, and how can they be overcome?

Desktop Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, managing high volumes of support tickets, and communicating with users who have varying levels of technical knowledge. To overcome these, it's important to prioritize tasks effectively, develop strong problem-solving skills, and maintain clear, patient communication with end-users. Continuous learning about new technologies and common system updates can also help Desktop Support staff stay ahead of recurring issues and provide efficient solutions.

What is the difference between Desktop Support vs Help Desk Technician?

AspectDesktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, ITIL
Work EnvironmentOn-site, hands-on troubleshootingRemote or on-site, customer support
Primary ResponsibilitiesFixing hardware/software issues, maintaining desktopsResponding to user inquiries, ticket management
Industry UsageIT support teams, corporate environmentsHelp desks, IT service providers

While both roles support end-users with technical issues, Desktop Support focuses on hands-on hardware and software troubleshooting on desktops, often on-site. Help Desk Technicians primarily handle user inquiries via phone or remote access, managing support tickets. Both roles require similar certifications and are integral to IT support teams, but their daily tasks and work environments differ slightly.

What is the career path for desktop support?

The career path for a desktop support technician typically starts with entry-level roles providing technical assistance and troubleshooting. With experience, professionals can advance to roles such as systems administrator, network technician, or IT support specialist, often gaining certifications like CompTIA A+ or Network+ to enhance their prospects. Further progression may lead to IT manager or specialized roles in cybersecurity or infrastructure management.

What is the work of desktop support?

Desktop support involves assisting users with hardware, software, and network issues on their computers. Support technicians troubleshoot problems, install updates, configure devices, and ensure systems run smoothly, often using remote tools and technical knowledge. The role requires good communication skills and familiarity with operating systems like Windows or macOS.
More about Desktop Support jobs

What are the most commonly searched types of Desktop Support jobs in Providence, RI?

The most popular types of Desktop Support jobs in Providence, RI are:

What are popular job titles related to Desktop Support jobs in Providence, RI?

For Desktop Support jobs in Providence, RI, the most frequently searched job titles are:

What job categories do people searching Desktop Support jobs in Providence, RI look for?

The top searched job categories for Desktop Support jobs in Providence, RI are:

What cities near Providence, RI are hiring for Desktop Support jobs?

Cities near Providence, RI with the most Desktop Support job openings:

Desktop Support jobs near you
Infographic showing various Desktop Support job openings in Providence, RI as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $48,255 per year, or $23.2 per hour.

Desktop Support Engineer

Procom Consultants Group

West Bridgewater, MA

Contractor

Re-posted 24 days ago

Job description

Company Description

Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada.
With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest "Canadian-Owned" IT staffing/consulting company.
Procom's areas of staffing expertise include:
Application Development
Project Management
Quality Assurance
Business/Systems Analysis
Datawarehouse & Business Intelligence
Infrastructure & Network Services
Risk Management & Compliance
Business Continuity & Disaster Recovery
Security & Privacy
Specialties Contract Staffing (Staff Augmentation)
Permanent Placement (Staff Augmentation)
ICAP (Contractor Payroll)
Flextrack (Vendor Management System)

Job Description

Desktop Support Engineer

On behalf of our client, Procom Services is searching for a Desktop Support Engineer for a contract opportunity in West Bridgewater, MA

Desktop Support Engineer Job Details

3-5 years industry hardware and software experience with Dell, HP and Lenovo laptops and desktops 1-2 years' experience with local and network printers including HP and Xerox Software Support experience with Microsoft: o Windows OS 7/8/10 o Windows Office Suite, Visio, Project, Exchange (Mail) Software Support experience with Adobe, Java and others Excellent communication skills - both written and verbal Excellent diagnostic and troubleshooting skills Familiar with Conference Room hardware - projector and white board Familiar with patching and resolving network issues, mapping network printers One industry certification is requested (A+, Net+, MCP)

Desktop Support Engineer Start Date

ASAP

Desktop Support Engineer Assignment Length

4+ months

Additional Information

All your information will be kept confidential according to EEO guidelines. Please send your resume in Word format only. 

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