Desktop Engineer
Boston, MA · On-site
$25 - $60/hr
Provide technical support for both Windows and Mac endpoints, including desktops, laptops, and peripherals. * Troubleshoot and resolve end-user issues related to applications, hardware, network ...
Desktop Engineer
Boston, MA · On-site
$25 - $60/hr
Provide technical support for both Windows and Mac endpoints, including desktops, laptops, and peripherals. * Troubleshoot and resolve end-user issues related to applications, hardware, network ...
Extensive user desktop support experience with Windows XP through Windows 7. Troubleshoot local PC connectivity issues, application issues (Microsoft Office 2003/2007/2010 required), hardware issues ...
Extensive user desktop support experience with Windows XP through Windows 7. Troubleshoot local PC connectivity issues, application issues (Microsoft Office 2003/2007/2010 required), hardware issues ...
Collaborate with the Lead Desktop Support Technician on hardware/software troubleshooting and new user onboarding Who you are * Required * 2+ years in healthcare IT, EHR support, clinical training ...
Quick apply
Collaborate with the Lead Desktop Support Technician on hardware/software troubleshooting and new user onboarding Who you are * Required * 2+ years in healthcare IT, EHR support, clinical training ...
End User Support / Desktop Support: Microsoft Windows, Microsoft Office, desktop, and mobile device troubleshooting * Strong verbal and written communication skills, responsibility, and follow ...
Quick apply
End User Support / Desktop Support: Microsoft Windows, Microsoft Office, desktop, and mobile device troubleshooting * Strong verbal and written communication skills, responsibility, and follow ...
Jr. Systems Engineer
Boston, MA · On-site +1
End User Support / Desktop Support: Microsoft Windows, Microsoft Office, desktop, and mobile device troubleshooting * Strong verbal and written communication skills, responsibility, and follow ...
Jr. Systems Engineer
Boston, MA · On-site +1
End User Support / Desktop Support: Microsoft Windows, Microsoft Office, desktop, and mobile device troubleshooting * Strong verbal and written communication skills, responsibility, and follow ...
Jr. Systems Engineer
Boston, MA · On-site +1
End User Support / Desktop Support: Microsoft Windows, Microsoft Office, desktop, and mobile device troubleshooting * Strong verbal and written communication skills, responsibility, and follow ...
Jr. Systems Engineer
Boston, MA · On-site +1
End User Support / Desktop Support: Microsoft Windows, Microsoft Office, desktop, and mobile device troubleshooting * Strong verbal and written communication skills, responsibility, and follow ...
Responsibilities : • Provide event day setup and support of multiple point-of-sale systems • Provide excellent desktop support services to internal staff • Work with vendors and service ...
Responsibilities : • Provide event day setup and support of multiple point-of-sale systems • Provide excellent desktop support services to internal staff • Work with vendors and service ...
Systems Architect I (Desktop Architecture)
Webster, MA · On-site
$125K - $170K/yr
This role designs, implements, and evolves end-user computing platforms, including desktop, laptop ... members, and supports the adoption of new workplace technologies across the organization.
Systems Architect I (Desktop Architecture)
Webster, MA · On-site
$125K - $170K/yr
This role designs, implements, and evolves end-user computing platforms, including desktop, laptop ... members, and supports the adoption of new workplace technologies across the organization.
Team Lead (Remote)
Boston, MA · Remote
Experience providing end-user and desktop support for Microsoft Windows, Microsoft Office, desktop computers, and mobile devices. * Strong verbal and written communication skills. * Experience ...
Quick apply
Team Lead (Remote)
Boston, MA · Remote
Experience providing end-user and desktop support for Microsoft Windows, Microsoft Office, desktop computers, and mobile devices. * Strong verbal and written communication skills. * Experience ...
Team Lead
Boston, MA · On-site +1
Experience providing end-user and desktop support for Microsoft Windows, Microsoft Office, desktop computers, and mobile devices. * Strong verbal and written communication skills. * Experience ...
Team Lead
Boston, MA · On-site +1
Experience providing end-user and desktop support for Microsoft Windows, Microsoft Office, desktop computers, and mobile devices. * Strong verbal and written communication skills. * Experience ...
Team Lead
Boston, MA · On-site +1
Experience providing end-user and desktop support for Microsoft Windows, Microsoft Office, desktop computers, and mobile devices. * Strong verbal and written communication skills. * Experience ...
Team Lead
Boston, MA · On-site +1
Experience providing end-user and desktop support for Microsoft Windows, Microsoft Office, desktop computers, and mobile devices. * Strong verbal and written communication skills. * Experience ...
Lead Desktop Engineer
Boston, MA · On-site
$87K - $105K/yr
Support trading and market data platforms such as Bloomberg Terminal Refinitiv/Eikon Reuters Fidessa and OMS/EMS applications. * Troubleshoot issues related to trading applications market data feeds ...
Lead Desktop Engineer
Boston, MA · On-site
$87K - $105K/yr
Support trading and market data platforms such as Bloomberg Terminal Refinitiv/Eikon Reuters Fidessa and OMS/EMS applications. * Troubleshoot issues related to trading applications market data feeds ...
Helpdesk Administrator
Walpole, MA · On-site
Serve as the first point of contact for IT support requests from corporate and retail users. * Troubleshoot and resolve issues related to desktops, laptops, mobile devices, printers, peripherals, and ...
Helpdesk Administrator
Walpole, MA · On-site
Serve as the first point of contact for IT support requests from corporate and retail users. * Troubleshoot and resolve issues related to desktops, laptops, mobile devices, printers, peripherals, and ...
Serve as the first point of contact for IT support requests from corporate and retail users. * Troubleshoot and resolve issues related to desktops, laptops, mobile devices, printers, peripherals, and ...
Serve as the first point of contact for IT support requests from corporate and retail users. * Troubleshoot and resolve issues related to desktops, laptops, mobile devices, printers, peripherals, and ...
Helpdesk Administrator
Dedham, MA · On-site
Serve as the first point of contact for IT support requests from corporate and retail users. * Troubleshoot and resolve issues related to desktops, laptops, mobile devices, printers, peripherals, and ...
Helpdesk Administrator
Dedham, MA · On-site
Serve as the first point of contact for IT support requests from corporate and retail users. * Troubleshoot and resolve issues related to desktops, laptops, mobile devices, printers, peripherals, and ...
Helpdesk Administrator
Sharon, MA · On-site
Serve as the first point of contact for IT support requests from corporate and retail users. * Troubleshoot and resolve issues related to desktops, laptops, mobile devices, printers, peripherals, and ...
Helpdesk Administrator
Sharon, MA · On-site
Serve as the first point of contact for IT support requests from corporate and retail users. * Troubleshoot and resolve issues related to desktops, laptops, mobile devices, printers, peripherals, and ...
Serve as the first point of contact for IT support requests from corporate and retail users. * Troubleshoot and resolve issues related to desktops, laptops, mobile devices, printers, peripherals, and ...
Serve as the first point of contact for IT support requests from corporate and retail users. * Troubleshoot and resolve issues related to desktops, laptops, mobile devices, printers, peripherals, and ...
Serve as the first point of contact for IT support requests from corporate and retail users. * Troubleshoot and resolve issues related to desktops, laptops, mobile devices, printers, peripherals, and ...
Serve as the first point of contact for IT support requests from corporate and retail users. * Troubleshoot and resolve issues related to desktops, laptops, mobile devices, printers, peripherals, and ...
Serve as the first point of contact for IT support requests from corporate and retail users. * Troubleshoot and resolve issues related to desktops, laptops, mobile devices, printers, peripherals, and ...
Serve as the first point of contact for IT support requests from corporate and retail users. * Troubleshoot and resolve issues related to desktops, laptops, mobile devices, printers, peripherals, and ...
Helpdesk Administrator
Stoughton, MA · On-site
Serve as the first point of contact for IT support requests from corporate and retail users. * Troubleshoot and resolve issues related to desktops, laptops, mobile devices, printers, peripherals, and ...
Helpdesk Administrator
Stoughton, MA · On-site
Serve as the first point of contact for IT support requests from corporate and retail users. * Troubleshoot and resolve issues related to desktops, laptops, mobile devices, printers, peripherals, and ...
Desktop Support information
See Woonsocket, RI salary details
$13.36 - $15.01
1% of jobs
$15.01 - $16.67
5% of jobs
$16.67 - $18.32
15% of jobs
$18.65 is the 25th percentile. Wages below this are outliers.
$18.32 - $19.98
20% of jobs
The median wage is $20.80 / hr.
$19.98 - $21.63
18% of jobs
$23.21 is the 75th percentile. Wages above this are outliers.
$21.63 - $23.29
17% of jobs
$23.29 - $24.94
9% of jobs
$24.94 - $26.59
6% of jobs
$26.59 - $28.25
5% of jobs
$28.25 - $29.90
2% of jobs
$29.90 - $31.56
1% of jobs
$13
$22
$31
How much do desktop support jobs pay per hour?
As of Aug 19, 2026, the average hourly pay for desktop support in Woonsocket, RI is $22.00, according to ZipRecruiter salary data. Most workers in this role earn between $18.65 and $23.70 per hour, depending on experience, location, and employer.
What is a desktop support?
A desktop support job involves helping users to solve problems they may be having with their computers. Desktop support often requires you to help users with both hardware and software issues. This help comes in the form of walking the user through basic troubleshooting or by taking control of the terminal through remote computer desktop software. A desktop support worker specializes in troubleshooting desktops, laptops, and mobile devices. Typically, your duties include speaking to customers through a headset, listening to their issue, and recommending a course of action.
What does a desktop support professional do?
Desktop Support professionals are IT specialists who provide technical assistance and support for computer systems, hardware, and software within an organization. They help users troubleshoot issues, install and configure equipment, and maintain the smooth operation of desktops, laptops, and related peripherals. Their responsibilities often include resolving technical problems, setting up new devices, and ensuring security protocols are followed. Desktop Support professionals play a crucial role in minimizing downtime and keeping employees productive.
What are some common challenges faced by desktop support professionals, and how can they be overcome?
Desktop Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, managing high volumes of support tickets, and communicating with users who have varying levels of technical knowledge. To overcome these, it's important to prioritize tasks effectively, develop strong problem-solving skills, and maintain clear, patient communication with end-users. Continuous learning about new technologies and common system updates can also help Desktop Support staff stay ahead of recurring issues and provide efficient solutions.
What is the difference between Desktop Support vs Help Desk Technician?
| Aspect | Desktop Support | Help Desk Technician |
|---|---|---|
| Certifications | CompTIA A+, Microsoft Certified | CompTIA A+, ITIL |
| Work Environment | On-site, hands-on troubleshooting | Remote or on-site, customer support |
| Primary Responsibilities | Fixing hardware/software issues, maintaining desktops | Responding to user inquiries, ticket management |
| Industry Usage | IT support teams, corporate environments | Help desks, IT service providers |
While both roles support end-users with technical issues, Desktop Support focuses on hands-on hardware and software troubleshooting on desktops, often on-site. Help Desk Technicians primarily handle user inquiries via phone or remote access, managing support tickets. Both roles require similar certifications and are integral to IT support teams, but their daily tasks and work environments differ slightly.
What is the career path for desktop support?
The career path for a desktop support technician typically starts with entry-level roles providing technical assistance and troubleshooting. With experience, professionals can advance to roles such as systems administrator, network technician, or IT support specialist, often gaining certifications like CompTIA A+ or Network+ to enhance their prospects. Further progression may lead to IT manager or specialized roles in cybersecurity or infrastructure management.
What is the work of desktop support?
Desktop support involves assisting users with hardware, software, and network issues on their computers. Support technicians troubleshoot problems, install updates, configure devices, and ensure systems run smoothly, often using remote tools and technical knowledge. The role requires good communication skills and familiarity with operating systems like Windows or macOS.
More about Desktop Support jobs
What cities near Woonsocket, RI are hiring for Desktop Support jobs?
Cities near Woonsocket, RI with the most Desktop Support job openings:
Job description
We are The Hollister Group, the Boston area's leading women-owned staffing firm. We guide candidates through the job search process and connect top-tier talent with opportunities that align with their skills and career goals. Our Recruiters help refine your resume, sharpen your interview skills, and identify positions that match your experience and ambition. Our Technology Staffing team is looking to speak with Boston-area candidates who meet the specifications below.
Compensation:
Pay range: $25 - $60 per hour, depending on experience and technical expertise.
Encouragement to apply: If your pay expectations fall outside this range but you meet the technical qualifications, we still encourage you to apply.
Responsibilities:
The Hollister Group is an equal opportunity employer. We welcome and encourage applications from people who are under-represented in their respective occupation or position.
Compensation:
Pay range: $25 - $60 per hour, depending on experience and technical expertise.
Encouragement to apply: If your pay expectations fall outside this range but you meet the technical qualifications, we still encourage you to apply.
Responsibilities:
- Provide technical support for both Windows and Mac endpoints, including desktops, laptops, and peripherals.
- Troubleshoot and resolve end-user issues related to applications, hardware, network connectivity, and user accounts.
- Manage and support Active Directory for user accounts, groups, permissions, and policy enforcement.
- Deploy, configure, and maintain software updates and patches using SCCM, Intune, or other modern endpoint management tools.
- Support remote users via VPN, MDM tools, and remote support platforms.
- Collaborate with IT teams to implement best practices in security, application optimization, and business processes.
- Identify and implement process improvements to enhance service delivery and operational efficiency.
- Document troubleshooting steps, procedures, and standard operating processes for the Help Desk.
- Participate in daily standups and provide updates on ongoing issues and projects.
- Experience supporting both Windows (10/11) and macOS devices in enterprise environments.
- Strong knowledge of Active Directory, Group Policy, and endpoint management tools.
- Experience with SCCM, Microsoft Intune, or other modern software deployment and patch management solutions.
- Proficiency in troubleshooting Office 365 applications and other enterprise software.
- Familiarity with remote support tools, VPNs, and MDM solutions for Mac and Windows.
- Excellent problem-solving skills, strong attention to detail, and effective communication abilities.
- Candidates must be local to Massachusetts and able to commute to an onsite location.
- This role requires onsite work; remote work is limited or not available.
The Hollister Group is an equal opportunity employer. We welcome and encourage applications from people who are under-represented in their respective occupation or position.