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Desktop Support Jobs in Spring Valley, NY (NOW HIRING)

Avacend Inc

Desktop Support Engineer

Stamford, CT · On-site

Title Shared Services Engineer II /Desktop Engineer - On-site City & State: Stamford, Connecticut Duration: 6 Months Fixed Pay Rate: $ 45.68 an hr Shared Services Engineer II On-site support with ...

BCforward

Desktop Support

Elmsford, NY

$21.50 - $27.25/hr

Desktop Support Location: Elmsford, NY Min. PR: 15.71 Pick-up Location 404 FIELDCREST DRIVE ELMSFORD NY 10523 Position Description: Manager Notes: ALL GENERAL AND TECHNICAL QUESTIONS MUST BE ON ALL ...

Kynite

Desktop Support

White Plains, NY · On-site

Printers - Support all printers , support network configuration, driver installations and vendor ... Install and configure desktops and laptops , mobile devices, and associated peripherals and related ...

Kynite

Desktop Support

White Plains, NY · On-site

Printers - Support all printers , support network configuration, driver installations and vendor ... Install and configure desktops and laptops , mobile devices, and associated peripherals and related ...

Forhyre

Onsite Desktop Support Engineer

New York, NY · On-site

We are looking for a Onsite Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If you're computer ...

Sri Tech Solutions

Be Seen First

L2 EUC Desktop Support

New York, NY · On-site

$21 - $25/hr

L2 / EUC Desktop Support Duration : 1 Year Site address: 3 World Trade Center, 175 Greenwich Street New York 10007 : * Proven experience as a Desktop Support Technician or in a similar IT support ...

New

Barrow Wise Consulting

Desktop Support Analyst

New York, NY · On-site

$25.50 - $34.25/hr

The Desktop Support Analyst will support Barrow Wise's NYC Department of Social Services project, and perform the following duties: * Assist with IT technical support duties. Diagnose, maintain, and ...

Avcend

Sr Desktop Support Engineer

Stamford, CT · On-site

On-site support with dedicated engineers during core hours for Enhanced Desktop Support Users. * Services delivered at: * 600 Washington Blvd., Stamford, CT (Primary Site) * 35 Nutmeg Drive, Trumbull ...

Addison Group

Desktop Support Specialist

New York, NY · Remote

$25 - $30/hr

Desktop Support Specialist Industry: Information Technology / Professional Services Location (City, State): Onsite 5x a week in New York, NY. 10016 Assignment Type: Long-Term Contract Pay: $25-30/hr ...

Zones LLC.

L2 Desktop Support

New York, NY · On-site

$25 - $34/hr

Deskside / Desktop / End User Computer support in a corporate environment * Troubleshooting and resolving software issues. Ability to install, configure, reconfigure or reinstall software including ...

Zones

L2 Desktop Support

New York, NY · On-site

$34/hr

Deskside / Desktop / End User Computer support in a corporate environment * Troubleshooting and resolving software issues. Ability to install, configure, reconfigure or reinstall software including ...

NYULMC

Desktop Support Manager

New York, NY · On-site

$121K - $124K/yr

We have an exciting opportunity to join our team as a Desktop Support Manager, supporting Education, Research and Clinical desktop. This position will provide leadership to an IT staff of ...

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Showing results 21-40

All JobsDesktop Support JobsDesktop Support Jobs in Spring Valley, NY

Desktop Support information

See Spring Valley, NY salary details

$14

$23

$33

How much do desktop support jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for desktop support in Spring Valley, NY is $23.27, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $25.10 per hour, depending on experience, location, and employer.

What are some common challenges faced by desktop support professionals, and how can they be overcome?

Desktop Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, managing high volumes of support tickets, and communicating with users who have varying levels of technical knowledge. To overcome these, it's important to prioritize tasks effectively, develop strong problem-solving skills, and maintain clear, patient communication with end-users. Continuous learning about new technologies and common system updates can also help Desktop Support staff stay ahead of recurring issues and provide efficient solutions.

What is a desktop support?

A desktop support job involves helping users to solve problems they may be having with their computers. Desktop support often requires you to help users with both hardware and software issues. This help comes in the form of walking the user through basic troubleshooting or by taking control of the terminal through remote computer desktop software. A desktop support worker specializes in troubleshooting desktops, laptops, and mobile devices. Typically, your duties include speaking to customers through a headset, listening to their issue, and recommending a course of action.

What is the career path for desktop support?

A career in desktop support typically starts with entry-level roles providing technical assistance and troubleshooting for users. With experience, professionals can advance to positions such as systems administrator, network technician, or IT support manager, often gaining certifications like CompTIA A+ or Network+ to enhance their prospects.

What is the work of desktop support?

Desktop support involves assisting users with hardware and software issues on their computers, including troubleshooting, installing updates, and configuring devices. Support technicians often use remote tools and may need certifications like CompTIA A+ to perform their duties efficiently.

What is the difference between Desktop Support vs Help Desk Technician?

AspectDesktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, ITIL
Work EnvironmentOn-site, hands-on troubleshootingRemote or on-site, customer support
Primary ResponsibilitiesFixing hardware/software issues, maintaining desktopsResponding to user inquiries, ticket management
Industry UsageIT support teams, corporate environmentsHelp desks, IT service providers

While both roles support end-users with technical issues, Desktop Support focuses on hands-on hardware and software troubleshooting on desktops, often on-site. Help Desk Technicians primarily handle user inquiries via phone or remote access, managing support tickets. Both roles require similar certifications and are integral to IT support teams, but their daily tasks and work environments differ slightly.

What does a desktop support professional do?

Desktop Support professionals are IT specialists who provide technical assistance and support for computer systems, hardware, and software within an organization. They help users troubleshoot issues, install and configure equipment, and maintain the smooth operation of desktops, laptops, and related peripherals. Their responsibilities often include resolving technical problems, setting up new devices, and ensuring security protocols are followed. Desktop Support professionals play a crucial role in minimizing downtime and keeping employees productive.
More about Desktop Support jobs
What job categories do people searching Desktop Support jobs in Spring Valley, NY look for? The top searched job categories for Desktop Support jobs in Spring Valley, NY are:
What cities near Spring Valley, NY are hiring for Desktop Support jobs? Cities near Spring Valley, NY with the most Desktop Support job openings:
Desktop Support jobs near you
Infographic showing various Desktop Support job openings in Spring Valley, NY as of August 2026, with employment types broken down into 63% Full Time, 5% Part Time, and 32% Contract. Highlights an 95% In-person, and 5% Hybrid job distribution, with an average salary of $48,402 per year, or $23.3 per hour.

Desktop Support Technician

TSG Risk Management

New York, NY • On-site

$30 - $40/hr

Full-time

Medical, Dental

Re-posted 10 days ago

Job description

Desktop Support TechnicianSummary

We are seeking a highly motivated and customer-focused Desktop Support Technician to provide high-quality technical support to end users in a fast-paced, in-person environment.

The ideal candidate is personable, proactive, and confident working directly with employees to resolve technical issues. This role requires strong troubleshooting skills across hardware, software, and Microsoft technologies, along with the ability to deliver professional, white-glove support to internal users.

This position is ideal for someone who enjoys helping people, thrives in an interactive support environment, and takes pride in delivering an excellent end-user experience.

Key Responsibilities

Provide in-person and remote desktop support to end users, including desk-side troubleshooting and technical assistance

Install, configure, and maintain desktop and laptop hardware, peripherals, printers, and related equipment

Troubleshoot and support Microsoft 365 applications including Outlook, Teams, OneDrive, and Office

Assist with user account management including password resets, access issues, and group permissions

Support Windows operating systems and endpoint devices

Respond to IT incidents and service requests through a ticketing system such as ServiceNow or similar platforms

Assist with endpoint and device management through modern management tools such as Intune or similar platforms

Troubleshoot basic networking issues including connectivity, VPN access, and wireless configuration

Maintain accurate documentation of support activities, troubleshooting steps, and resolutions

Collaborate with internal IT teams on projects, system upgrades, and technology rollouts

Act as a professional and approachable representative of the IT team when interacting with employees and internal stakeholders

Required Skills & Experience

25+ years of Desktop Support, Help Desk, or End-User Support experience

Strong experience supporting Windows operating systems

Hands-on experience troubleshooting Microsoft 365 / Office 365 applications

Experience with user account administration within Active Directory or Azure Active Directory

Familiarity with endpoint management tools such as Intune or similar device management platforms

Experience using IT ticketing systems such as ServiceNow, Jira Service Management, or similar tools

Basic understanding of networking concepts including TCP/IP, DNS, VPN, and wireless connectivity

Strong troubleshooting and problem-solving skills

Excellent communication and customer service skills with both technical and non-technical users

Professional, service-oriented mindset with the ability to work in a fast-paced support environment

Nice to Have

Experience supporting SharePoint Online

Executive or VIP support experience

Experience working in corporate or enterprise environments

Exposure to mobile device management (MDM)

Job Details

Job Type: Contract
Pay: $30.00 $40.00 per hour
Expected Hours: 40 per week
Work Location: In Person

Benefits

Health insurance
Dental insurance

Experience Requirements

Customer support: 23 years preferred
Desktop support: 23 years required
Windows OS support: 23 years required

Location Requirements

Ability to commute to New York, NY