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Desktop Support Jobs in Portland, OR (NOW HIRING)

TEKsystems

IT Service Desk Technician

Portland, OR

$32 - $35/hr

A Food Supplier Manufacturer in NE Portland is hiring a Desktop Support Technician for a great long term opportunity! Job Duties: * Provide technical support and serve as the escalation point for ...

TEKsystems

IT Service Desk Technician

Portland, OR

$32 - $35/hr

A Food Supplier Manufacturer in NE Portland is hiring a Desktop Support Technician for a great long term opportunity! Job Duties: * Provide technical support and serve as the escalation point for ...

Ovation Workplace Services Inc.

Be Seen First

IT Support Coordinator

Beaverton, OR · On-site

$35K - $41K/yr

Basic to intermediate technical troubleshooting skills (desktop support, hardware, etc.) * Strong communication and stakeholder management skills PREFERRED SKILLS * Experience in MSP or enterprise IT ...

Celersoft

Field Support Engineer

Vancouver, WA

$50 - $60/hr

Deploy operating system images to desktops and laptops using approved enterprise image deployment ... Support device provisioning, configuration, software installation, and operating system deployment ...

MetroSys

Data Center Technician I

Portland, OR · On-site

$20 - $30/hr

Required Qualifications * 0-2 years of experience in IT support, desktop support, or data center operations. * Basic understanding of: * Computer hardware * Servers and storage * Networking ...

MetroSys

Data Center Technician I

Portland, OR · On-site

$20 - $30/hr

Required Qualifications * 0-2 years of experience in IT support, desktop support, or data center operations. * Basic understanding of: * Computer hardware * Servers and storage * Networking ...

PTY TECH, LLC

IT Asset & CMDB Coordinator

Portland, OR · Remote

$30/hr

Previous experience supporting IT asset management, inventory management, CMDB administration, desktop support, or IT operations . * Familiarity with CMDB concepts and IT asset records. * Strong ...

New

Strategic Systems

Desktop/PC Technician

Hillsboro, OR · On-site

$20 - $21/hr

The WinClient Touch Services Technician L3 is responsible for supporting and sustaining factory computing hardware, including WinClient systems, Remote Operations Center (ROC) workstations, and ...

Tentamus North America

Systems Administrator

Portland, OR · On-site

$80K - $90K/yr

We're looking for a Systems Administrator based in Portland, Oregon, to be the frontline hero; from troubleshooting desktops and mobile devices to supporting account setups and managing IT tickets ...

Tentamus North America

Systems Administrator

Portland, OR · On-site

$80K - $90K/yr

Provide frontline support for desktops, laptops, mobile devices, and common software applications. * Assist with managing IT tickets in ClickUp and ensure timely updates and resolutions. * Support ...

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All JobsDesktop Support JobsDesktop Support Jobs in Portland, OR

Desktop Support information

See Portland, OR salary details

$14

$24

$34

How much do desktop support jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for desktop support in Portland, OR is $24.35, according to ZipRecruiter salary data. Most workers in this role earn between $20.67 and $26.25 per hour, depending on experience, location, and employer.

What are some common challenges faced by desktop support professionals, and how can they be overcome?

Desktop Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, managing high volumes of support tickets, and communicating with users who have varying levels of technical knowledge. To overcome these, it's important to prioritize tasks effectively, develop strong problem-solving skills, and maintain clear, patient communication with end-users. Continuous learning about new technologies and common system updates can also help Desktop Support staff stay ahead of recurring issues and provide efficient solutions.

What is a desktop support?

A desktop support job involves helping users to solve problems they may be having with their computers. Desktop support often requires you to help users with both hardware and software issues. This help comes in the form of walking the user through basic troubleshooting or by taking control of the terminal through remote computer desktop software. A desktop support worker specializes in troubleshooting desktops, laptops, and mobile devices. Typically, your duties include speaking to customers through a headset, listening to their issue, and recommending a course of action.

What is the career path for desktop support?

A career in desktop support typically starts with entry-level roles providing technical assistance and troubleshooting for users. With experience, professionals can advance to positions such as systems administrator, network technician, or IT support manager, often gaining certifications like CompTIA A+ or Network+ to enhance their prospects.

What is the work of desktop support?

Desktop support involves assisting users with hardware and software issues on their computers, including troubleshooting, installing updates, and configuring devices. Support technicians often use remote tools and may need certifications like CompTIA A+ to perform their duties efficiently.

What is the difference between Desktop Support vs Help Desk Technician?

AspectDesktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, ITIL
Work EnvironmentOn-site, hands-on troubleshootingRemote or on-site, customer support
Primary ResponsibilitiesFixing hardware/software issues, maintaining desktopsResponding to user inquiries, ticket management
Industry UsageIT support teams, corporate environmentsHelp desks, IT service providers

While both roles support end-users with technical issues, Desktop Support focuses on hands-on hardware and software troubleshooting on desktops, often on-site. Help Desk Technicians primarily handle user inquiries via phone or remote access, managing support tickets. Both roles require similar certifications and are integral to IT support teams, but their daily tasks and work environments differ slightly.

What does a desktop support professional do?

Desktop Support professionals are IT specialists who provide technical assistance and support for computer systems, hardware, and software within an organization. They help users troubleshoot issues, install and configure equipment, and maintain the smooth operation of desktops, laptops, and related peripherals. Their responsibilities often include resolving technical problems, setting up new devices, and ensuring security protocols are followed. Desktop Support professionals play a crucial role in minimizing downtime and keeping employees productive.
More about Desktop Support jobs

What are the most commonly searched types of Desktop Support jobs in Portland, OR?

The most popular types of Desktop Support jobs in Portland, OR are:

What are popular job titles related to Desktop Support jobs in Portland, OR?

For Desktop Support jobs in Portland, OR, the most frequently searched job titles are:

What job categories do people searching Desktop Support jobs in Portland, OR look for?

The top searched job categories for Desktop Support jobs in Portland, OR are:

What cities near Portland, OR are hiring for Desktop Support jobs?

Cities near Portland, OR with the most Desktop Support job openings:

Desktop Support jobs near you
Infographic showing various Desktop Support job openings in Portland, OR as of August 2026, with employment types broken down into 71% Full Time, 5% Temporary, and 24% Contract. Highlights an 95% In-person, and 5% Remote job distribution, with an average salary of $50,656 per year, or $24.4 per hour.

USHIL - GTS Support Staff

Thermo Fisher Scientific

Hillsboro, OR • On-site

Full-time

Re-posted 12 days ago

Thermo Fisher Scientific rating

7.7

Company rating: 7.7 out of 10

Based on 424 frontline employees who took The Breakroom Quiz

200th of 538 rated manufacturers

Job description

Work Schedule
Standard (Mon-Fri)
Environmental Conditions
Able to lift 40 lbs. without assistance, Office, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.)
Job Description
As part of the Thermo Fisher Scientific team, you'll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world's toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.
DESCRIPTION:
Join our collaborative IT team as a Systems Infrastructure Engineer II! You'll contribute to maintaining and optimizing our technology infrastructure while supporting our mission of enabling customers to make the world healthier, cleaner, and safer. This role combines hands-on technical support with project work to ensure seamless operations across our organization. You'll resolve complex issues, implement effective solutions, and work with cross-functional teams to deliver exceptional service to our colleagues.
You'll handle diverse responsibilities from endpoint management to infrastructure support, contributing directly to the company's digital transformation initiatives. We're seeking a proactive problem-solver who can work independently while maintaining strong communication with team members and stakeholders.
REQUIREMENTS:
• Advanced Degree, no prior experience required, or Bachelor's Degree plus 2 years of experience in desktop support or systems administration
• Preferred Fields of Study: Computer Science, Information Technology, Engineering or related field
• ITIL certification preferred
• Strong proficiency in Windows/Mac operating systems and Active Directory administration
• Advanced troubleshooting skills for hardware, software, and network connectivity issues
• Experience with IT Service Management tools like ServiceNow for ticket management and workflow
• Expertise in PC/laptop deployment, imaging, and configuration management
• Ability to manage data center infrastructure including servers, switches, and network equipment
• Experience with vendor management and coordination
• Strong documentation and knowledge base maintenance skills
• Excellent verbal and written communication abilities
• Proven customer service orientation and problem-solving capabilities
• Ability to work independently and as part of a team
• Multi-tasking skills with ability to prioritize effectively
• Availability for occasional on-call rotation or off-hours support as needed
• Proficiency with Microsoft 365 suite and collaboration tools
• Understanding of network protocols, VPN, wireless networking, and security best practices
• Physical ability to lift/move equipment up to 35 lbs occasionally

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