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Desktop Support Jobs in Portland, OR (NOW HIRING)

MetroSys

Data Center Technician I

Portland, OR · On-site

$20 - $30/hr

Required Qualifications * 0-2 years of experience in IT support, desktop support, or data center operations. * Basic understanding of: * Computer hardware * Servers and storage * Networking ...

MetroSys

Data Center Technician I

Portland, OR · On-site

$20 - $30/hr

Required Qualifications * 0-2 years of experience in IT support, desktop support, or data center operations. * Basic understanding of: * Computer hardware * Servers and storage * Networking ...

Strategic Systems

Be Seen First

Desktop/PC Technician

Hillsboro, OR · On-site

$20 - $21/hr

The WinClient Touch Services Technician L3 is responsible for supporting and sustaining factory computing hardware, including WinClient systems, Remote Operations Center (ROC) workstations, and ...

PTY TECH LLC

IT Asset & CMDB Coordinator

Portland, OR · Remote

$30/hr

Previous experience supporting IT asset management, inventory management, CMDB administration, desktop support, or IT operations . * Familiarity with CMDB concepts and IT asset records. * Strong ...

Stem Xpert

Help Desk Support

Portland, OR

$21.25 - $28.75/hr

Help Desk Support Location: Portland , Oregon . * Provide assistance in moving desktop computers, peripherals, printers, and telephones for phased office remodel. * Contractor to have general ...

TEKsystems

Service Desk Technician (Mac)

Portland, OR · On-site

$24 - $27/hr

Support video and teleconference technology, printers and various brands of hardware (Windows and Mac) Qualifications: * 2-3 years of desktop support experience, preferably in a medium to large end ...

TEKsystems

Service Desk Technician (Mac)

Portland, OR · On-site

$24 - $27/hr

Support video and teleconference technology, printers and various brands of hardware (Windows and Mac) Qualifications: * 2-3 years of desktop support experience, preferably in a medium to large end ...

Business Centric Technology

IT Support Technician

Camas, WA · On-site

$20 - $28/hr

Our client is looking for a skilled and service-minded IT Support Technician for a 1-year contract ... Azure Virtual Desktop (AVD) * Microsoft Entra ID * Office 365 * Intune / MDM platforms * A customer ...

Dynalectric Oregon

IT Manager

Portland, OR · On-site

$125 - $150/hr

Direct Reports The ITM directs the activities of Desktop Support Technicians and the IT Lead, including work prioritization, coaching, scheduling, and alignment with operational and corporate IT ...

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All JobsDesktop Support JobsDesktop Support Jobs in Portland, OR

Desktop Support information

See Portland, OR salary details

$14

$24

$34

How much do desktop support jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for desktop support in Portland, OR is $24.36, according to ZipRecruiter salary data. Most workers in this role earn between $20.67 and $26.25 per hour, depending on experience, location, and employer.

What is a desktop support?

A desktop support job involves helping users to solve problems they may be having with their computers. Desktop support often requires you to help users with both hardware and software issues. This help comes in the form of walking the user through basic troubleshooting or by taking control of the terminal through remote computer desktop software. A desktop support worker specializes in troubleshooting desktops, laptops, and mobile devices. Typically, your duties include speaking to customers through a headset, listening to their issue, and recommending a course of action.

What does a desktop support professional do?

Desktop Support professionals are IT specialists who provide technical assistance and support for computer systems, hardware, and software within an organization. They help users troubleshoot issues, install and configure equipment, and maintain the smooth operation of desktops, laptops, and related peripherals. Their responsibilities often include resolving technical problems, setting up new devices, and ensuring security protocols are followed. Desktop Support professionals play a crucial role in minimizing downtime and keeping employees productive.

What are some common challenges faced by desktop support professionals, and how can they be overcome?

Desktop Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, managing high volumes of support tickets, and communicating with users who have varying levels of technical knowledge. To overcome these, it's important to prioritize tasks effectively, develop strong problem-solving skills, and maintain clear, patient communication with end-users. Continuous learning about new technologies and common system updates can also help Desktop Support staff stay ahead of recurring issues and provide efficient solutions.

What is the difference between Desktop Support vs Help Desk Technician?

AspectDesktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, ITIL
Work EnvironmentOn-site, hands-on troubleshootingRemote or on-site, customer support
Primary ResponsibilitiesFixing hardware/software issues, maintaining desktopsResponding to user inquiries, ticket management
Industry UsageIT support teams, corporate environmentsHelp desks, IT service providers

While both roles support end-users with technical issues, Desktop Support focuses on hands-on hardware and software troubleshooting on desktops, often on-site. Help Desk Technicians primarily handle user inquiries via phone or remote access, managing support tickets. Both roles require similar certifications and are integral to IT support teams, but their daily tasks and work environments differ slightly.

What is the career path for desktop support?

The career path for a desktop support technician typically starts with entry-level roles providing technical assistance and troubleshooting. With experience, professionals can advance to roles such as systems administrator, network technician, or IT support specialist, often gaining certifications like CompTIA A+ or Network+ to enhance their prospects. Further progression may lead to IT manager or specialized roles in cybersecurity or infrastructure management.

What is the work of desktop support?

Desktop support involves assisting users with hardware, software, and network issues on their computers. Support technicians troubleshoot problems, install updates, configure devices, and ensure systems run smoothly, often using remote tools and technical knowledge. The role requires good communication skills and familiarity with operating systems like Windows or macOS.
More about Desktop Support jobs

What are the most commonly searched types of Desktop Support jobs in Portland, OR?

The most popular types of Desktop Support jobs in Portland, OR are:

What are popular job titles related to Desktop Support jobs in Portland, OR?

For Desktop Support jobs in Portland, OR, the most frequently searched job titles are:

What job categories do people searching Desktop Support jobs in Portland, OR look for?

The top searched job categories for Desktop Support jobs in Portland, OR are:

What cities near Portland, OR are hiring for Desktop Support jobs?

Cities near Portland, OR with the most Desktop Support job openings:

Desktop Support jobs near you
Infographic showing various Desktop Support job openings in Portland, OR as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $50,672 per year, or $24.4 per hour.

Data Center Technician I

MetroSys

Portland, OR • On-site

$20 - $30/hr

Other

Re-posted 18 days ago

Job description

Position Overview

MetroSys is seeking a dependable and motivated Data Center Technician I to support the day-to-day operations of a mission-critical data center environment in Portland, OR. This role is responsible for providing hands-on support for server hardware, cabling, rack installations, and infrastructure maintenance while ensuring high availability and operational excellence.

This is an excellent opportunity for an entry-level or early-career IT professional looking to build a career in data center operations, infrastructure, or enterprise technology. The ideal candidate is mechanically inclined, detail-oriented, and eager to learn enterprise hardware and data center best practices.

Key Responsibilities
  • Perform rack-and-stack installation of servers, network equipment, and storage devices.
  • Install, label, organize, and troubleshoot copper and fiber cabling.
  • Replace failed hardware components, including:
    • Hard drives
    • Power supplies
    • Memory
    • Network interface cards
    • Server components
  • Perform basic diagnostics and break/fix activities on enterprise hardware.
  • Support equipment moves, additions, changes, and decommissioning activities.
  • Monitor equipment health and respond to infrastructure alerts as directed.
  • Assist with inventory management, asset tracking, and equipment audits.
  • Document completed work, maintenance activities, and infrastructure changes.
  • Escalate hardware, networking, or systems issues to senior engineers when appropriate.
  • Follow established operational procedures and change management processes.
  • Maintain a clean, organized, and secure data center environment.
Required Qualifications
  • 0–2 years of experience in IT support, desktop support, or data center operations.
  • Basic understanding of:
    • Computer hardware
    • Servers and storage
    • Networking fundamentals
    • Cabling standards
  • Ability to safely lift and move equipment weighing up to 50 pounds.
  • Comfortable working in a structured, fast-paced operational environment.
  • Strong attention to detail and organizational skills.
  • Excellent communication and teamwork abilities.
Preferred Qualifications
  • CompTIA A+, Server+, or Network+ certification.
  • Experience with:
    • Rack-and-stack deployments
    • Structured cabling
    • Enterprise server hardware (Dell, HPE, Cisco, Lenovo)
  • Familiarity with Windows Server or Linux operating systems.
  • Previous experience in a data center, colocation facility, or IT operations environment.
  • Experience using ticketing systems such as ServiceNow, Jira, or similar.

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