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Desktop Support Jobs in Portland, OR (NOW HIRING)

MetroSys

IT Support Technician

Vancouver, WA · On-site

$20 - $25/hr

Windows desktop and laptop systems * Microsoft Office applications * Printers and multifunction ... Support workstation moves, adds, and changes. * Assist with user account support, password resets ...

MetroSys

IT Support Technician

Vancouver, WA · On-site

$20 - $25/hr

Windows desktop and laptop systems * Microsoft Office applications * Printers and multifunction ... Support workstation moves, adds, and changes. * Assist with user account support, password resets ...

MetroSys

IT Support Technician

Vancouver, WA · On-site

$20 - $25/hr

Windows desktop and laptop systems * Microsoft Office applications * Printers and multifunction ... Support workstation moves, adds, and changes. * Assist with user account support, password resets ...

MetroSys

IT Support Technician

Vancouver, WA · On-site

$20 - $25/hr

Windows desktop and laptop systems * Microsoft Office applications * Printers and multifunction ... Support workstation moves, adds, and changes. * Assist with user account support, password resets ...

Gunnison

Desktop Technician

Portland, OR · On-site

$40K - $43K/yr

This role provides end-user computing support across enterprise environments, including desktops, laptops, mobile devices, and network infrastructure. The Desktop Technician III will install ...

Gunnison Consulting Group

Desktop Technician

Portland, OR · On-site

$40K - $43K/yr

This role provides end-user computing support across enterprise environments, including desktops, laptops, mobile devices, and network infrastructure. The Desktop Technician III will install ...

TEKsystems

IT Support Technician

Portland, OR

$22 - $25/hr

A company in NE Portland is hiring an IT Support Analyst for a great opportunity! Job Duties ... Install or reconfigure appropriate desktop hardware and peripherals, software, operating systems ...

TEKsystems

IT Support Technician

Happy Valley, OR

$22 - $25/hr

A company in NE Portland is hiring an IT Support Analyst for a great opportunity! Job Duties ... Install or reconfigure appropriate desktop hardware and peripherals, software, operating systems ...

TEKsystems

IT Helpdesk Support

Portland, OR

$22 - $25/hr

A company in NE Portland is hiring an IT Support Analyst for a great opportunity! Job Duties ... Install or reconfigure appropriate desktop hardware and peripherals, software, operating systems ...

TEKsystems

IT Helpdesk Support

Happy Valley, OR

$22 - $25/hr

A company in NE Portland is hiring an IT Support Analyst for a great opportunity! Job Duties ... Install or reconfigure appropriate desktop hardware and peripherals, software, operating systems ...

Service Global, Inc

Desktop EUC L1

Beaverton, OR · On-site

$21 - $26.75/hr

The engineers need to support the client environment and help customers find solutions to their ... English speaking to good standard Mandatory Skills Desktop/End-User Support/Break-fix/Desk-side ...

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Showing results 21-40

All JobsDesktop Support JobsDesktop Support Jobs in Portland, OR

Desktop Support information

See Portland, OR salary details

$14

$24

$34

How much do desktop support jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for desktop support in Portland, OR is $24.35, according to ZipRecruiter salary data. Most workers in this role earn between $20.67 and $26.25 per hour, depending on experience, location, and employer.

What are some common challenges faced by desktop support professionals, and how can they be overcome?

Desktop Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, managing high volumes of support tickets, and communicating with users who have varying levels of technical knowledge. To overcome these, it's important to prioritize tasks effectively, develop strong problem-solving skills, and maintain clear, patient communication with end-users. Continuous learning about new technologies and common system updates can also help Desktop Support staff stay ahead of recurring issues and provide efficient solutions.

What is a desktop support?

A desktop support job involves helping users to solve problems they may be having with their computers. Desktop support often requires you to help users with both hardware and software issues. This help comes in the form of walking the user through basic troubleshooting or by taking control of the terminal through remote computer desktop software. A desktop support worker specializes in troubleshooting desktops, laptops, and mobile devices. Typically, your duties include speaking to customers through a headset, listening to their issue, and recommending a course of action.

What is the career path for desktop support?

A career in desktop support typically starts with entry-level roles providing technical assistance and troubleshooting for users. With experience, professionals can advance to positions such as systems administrator, network technician, or IT support manager, often gaining certifications like CompTIA A+ or Network+ to enhance their prospects.

What is the work of desktop support?

Desktop support involves assisting users with hardware and software issues on their computers, including troubleshooting, installing updates, and configuring devices. Support technicians often use remote tools and may need certifications like CompTIA A+ to perform their duties efficiently.

What is the difference between Desktop Support vs Help Desk Technician?

AspectDesktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, ITIL
Work EnvironmentOn-site, hands-on troubleshootingRemote or on-site, customer support
Primary ResponsibilitiesFixing hardware/software issues, maintaining desktopsResponding to user inquiries, ticket management
Industry UsageIT support teams, corporate environmentsHelp desks, IT service providers

While both roles support end-users with technical issues, Desktop Support focuses on hands-on hardware and software troubleshooting on desktops, often on-site. Help Desk Technicians primarily handle user inquiries via phone or remote access, managing support tickets. Both roles require similar certifications and are integral to IT support teams, but their daily tasks and work environments differ slightly.

What does a desktop support professional do?

Desktop Support professionals are IT specialists who provide technical assistance and support for computer systems, hardware, and software within an organization. They help users troubleshoot issues, install and configure equipment, and maintain the smooth operation of desktops, laptops, and related peripherals. Their responsibilities often include resolving technical problems, setting up new devices, and ensuring security protocols are followed. Desktop Support professionals play a crucial role in minimizing downtime and keeping employees productive.
More about Desktop Support jobs
What are the most commonly searched types of Desktop Support jobs in Portland, OR? The most popular types of Desktop Support jobs in Portland, OR are:
What are popular job titles related to Desktop Support jobs in Portland, OR? For Desktop Support jobs in Portland, OR, the most frequently searched job titles are:
What job categories do people searching Desktop Support jobs in Portland, OR look for? The top searched job categories for Desktop Support jobs in Portland, OR are:
What cities near Portland, OR are hiring for Desktop Support jobs? Cities near Portland, OR with the most Desktop Support job openings:
Desktop Support jobs near you
Infographic showing various Desktop Support job openings in Portland, OR as of August 2026, with employment types broken down into 71% Full Time, 5% Temporary, and 24% Contract. Highlights an 95% In-person, and 5% Remote job distribution, with an average salary of $50,656 per year, or $24.4 per hour.

IT Support Specialist

The Management Group, Inc

Vancouver, WA

$25 - $32/hr

Full-time

Posted 10 days ago

Job description

IT Support Specialist

Location: Vancouver, WA
Pay: $25–$32 per hour

The Management Group is hiring an IT Support Specialist to provide remote and on-site technical support for employees across our corporate office, branch offices, and property locations. This is a strong opportunity for someone with one to two years of help desk or desktop support experience who wants to expand their skills in a growing organization. We are looking for someone who is technically capable, patient, approachable, and able to explain solutions without overwhelming the person they are helping.

What You’ll Do

  • Resolve help desk tickets for login, software, printer, device, and connectivity issues
  • Set up computers, workstations, software, and equipment for employees
  • Create and disable user accounts, mailboxes, and basic Active Directory access
  • Support Microsoft 365, Windows devices, mobile devices, and business applications
  • Assist with employee onboarding and offboarding
  • Maintain clear ticket notes and IT documentation
  • Travel to company locations when an issue cannot be resolved remotely

What We’re Looking For

  • One to two years of help desk, desktop support, or related IT experience
  • Experience with Windows and Microsoft 365
  • Basic Active Directory and networking knowledge
  • Strong communication and customer-service skills
  • Ability to manage multiple tickets and priorities
  • Willingness to travel between company locations

Preferred Qualifications

  • Managed service provider experience
  • CompTIA A+ and Network+ certifications, or equivalent hands-on experience
  • Experience with ticketing systems, NinjaRMM, Automate, Azure, SharePoint, or Power Automate
  • Familiarity with AppFolio, Adobe, Zoho, Caliber, or Timeslips

The right person will resolve issues efficiently, communicate clearly, maintain accurate ticket records, and make employees feel supported throughout the process. Apply today to join The Management Group.